“Supports MT4 desktop, web trader and mobile trading platforms”
In terms of the overall features of the CapitalXP platform, the broker offers a fairly decent number of features. For starters, the MT4 trading platform is readily accessible through the desktop terminal, web browser or smartphone. The broker also offers choices of trading accounts to suit the needs of different categories of traders. You also have access to additional trading features such as the economic calendar and trading signals provided by third party providers.
Commissions & Spreads
“No available information on commissions and spreads”
With regards to the trading costs, CapitalXP has failed to provide us with information. The website does not have any information as the trading costs which traders will incur when executing a trade on the CapitalXP’s trading platform. However, if you look directly at the platform you can see that there is a very small 2 pip spread on the benchmark currency which is the EUR/USD. 2 pips seems to be the starting point for the spreads.
Bonus & Promotions
“Bonus and promotional offers not openly advertised”
At present, CapitalXP does not openly advertise the bonuses and promotional offers which they have. Nevertheless, the broker does have various bonuses and promotions which you will be able to get once you have signed up for a live trading account. To find out more about the current promotions and bonuses that are available, you will need to get in touch with the account manager as these are constantly changing.
“24/5 customer support available through email, live chat and telephone”
The customer support service at CapitalXP is available 24/5 a week. For the convenience of non-English speaking traders, the website is also available in Russian. Access to customer support is by way of live chat, email or the telephone. You can also leave your contact details on their web contact form to request a callback at a later time. We made contact to ask a question through Live Chat and the rep was very friendly and helpful. There isn’t a massive amount of information on the website itself eg. leverage, spreads and minimum deposits so the fact that the Live Chat is instant will prove helpful to you.
“Economic Calendar, Market news and Trading signals provided”
In terms of research tools, CapitalXP offers access an economic calendar, market news, and trading signals. The one feature which we liked about CapitalXP market news is the fact that the updated markets news can be displayed according to the country of origin. As for the economic calendar, it can also be displayed by “Countries”, “Dates” and “Impact”.
You can access trading signals as a Live Account customer. These will update you on what to trade and when, and have been prepared by outsiders to the company. They include:
- Buy and sell signals through the use of indicators
- Technical alert signals
- Trading signals based on Japanese candlestick analysis
“Comprehensive educational resources comprising of video courses, webinars, and ebooks”
For educational resources, CapitalXP has managed to provide a comprehensive suite of educational materials for its traders. The educational materials consist of videos courses, webinars, ebooks and a glossary of technical terms.