HQBroker User Reviews 2018
Rate this broker
- 5.0Good Support TeamThey have answered all my questions and made all the process as simple as possible.Peter
- 4.0Good support serviceWay back when I was still learning about trading, I was subscribed to HQbroker’s YouTube channel, mainly because they were posting great learning content. I thought why not try it for myself, so creating an account with them. I started by depositing a small amount of money last Jan 18th without dealing with their signals. Around Feb 10, I requested for my first withdrawal after making a profit of about 35% my initial deposit. I opted for a wire transfer, which was supposed to reflect in my account in 2-5 business days. Feb 15 came, and I still didn't receive my money. I was already feeling nervous because I've seen some negative feedback about them. I called support, and the lady said that my request was on a pending status, so she forwarded it to the finance department for them to release my funds. I received an email in less than 24 hours, saying my request has been approved and that I would receive my money within 1-2 business days. That was in the weekend so I understand why the money was only wired to my account last Feb 20. Even though the withdrawal took a bit longer than I expected, I still received the exact amount I requested. The issue was solved, but it would be better if this won't happen anymore as it involves clients' money. Good thing the support I talked to was able to quickly take action so the issue didn't escalate further.Timothy
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