Review 2019

  • CFDs carry risk. 73% of traders lose

Markets.comReview Review

Initially founded in 2008 as GFC Markets, which is a brand and trademark used by Safecap Investments Ltd is an online forex and CFD broker owned by Playtech, a publicly listed company on the London Stock Exchange. specializes in offering web-based and mobile friendly trading services. With the strong financial backing provided by its parent company Playtech, traders at can be assured of a fulfilling trading experience. also comes highly recommended, as the broker is regulated by CySEC and FSCA (previously FSB) and provides customer support in several different languages.

Contents Video Review


In terms of regulations, is licensed to operate as an online brokerage firm in 2 main regions, Europe and South Africa. Markets .com is now regulated by ASIC under STA Global Investments Pty Ltd and FSCA TradeTech Markets (South Africa) Pty Ltd as well as CySEC. Under the regulatory oversight of the Cyprus Security Exchange Commission, is authorized to operate within the European Economic Zone (EEA) under the Cyprus Investment Firm (CIF) license number 092/08. This is due to the fact that Cyprus is part of the European Union and is MiFID compliant. In Africa, is regulated by the South African Financial Services Board (FSB) under the license number 43906.


In terms of the reliability of, the broker has been recognized as having the “Best Customer Service 2012” at London Investor Show Forex. It was also recognized by Global Banking & Finance Review and awarded the “Best Broker in Customer Service Europe 2012” title. While awards are important, it should be noted is uncompromising with regards to the way it operates. The broker complies with all regulatory requirements such as transparency and having sufficient liquidity to meet its contractual obligations at all times. In addition, as a regulated broker under CySEC,’s traders are covered by the Investors Compensation Fund 1 Trading Platforms

For trading platforms, offers several main types of trading platforms, a proprietary web-based platform called the Markets WebTrader, Markets Mobile, MT5 and MT4 upon request.

Markets WebTrader

The’s WebTrader was designed for those who want to trade the markets immediately without having to download and install any software. With its user-friendly interface and advanced charting package, you can maximize your trading opportunities. The platform also comes integrated with a large number of technical indicators which you can overlay onto your trading charts to give you a better perspective of the markets. It also uses trading cubes to display updated pricing, to enable you to get a better overview of the markets.

MetaTrader 5

The MT5 platform is the most popular online trading platform in the industry. It is adopted by the majority of the brokers in the industry. To cater to traders who prefer a more familiar platform, has also made this popular platform available to its traders. The platform comes with a wide array of tools. It also has the capability to support automated trading. 2 Mobile Trading

For traders that are constantly on the move, their trading needs are also catered to with the availability of a mobile trading app which can be downloaded from Google Play Store and Apple App store. Once downloaded and installed on smartphones or tablets, you will be able to trade the markets directly from the palm of your hand. The app also enables you to monitor your account status and as well as transfer funds. Trade Types/Instruments

Currently, offers 5 different asset classes which you can trade with contract for differences (CFDs). These asset classes include stocks, forex, commodities, indices, and cryptocurrencies. In total, you have more than two thousand types of financial instruments to trade with. Account Types

With, you had 3 different types of trading accounts to choose from. They comprise the Real account, demo account, and Islamic account.  To open a real account, you need a minimum deposit of the $100.

You can trade the markets with a maximum leverage of 1:300 with any of the above-mentioned trading accounts.The accounts also come with 24 hours customer support, daily market analysis, access to seminars and webinars. You also get the privilege of an account manager to handle your account. Most important of all, also provided you with a free demo account which you can use to try out the services provided by the broker without having to risk any money. As the demo account is unlimited, this means you can also use the demo account to test your trading strategies. Commissions and Spreads

The spreads offered by can either be fixed or floating. For forex, the minimum spreads are shown below in the following table.

Instrument Spreads (Pips)
EUR/CAD 9 Deposits and Withdrawals Options

To cater to its international clientele base, has provided several methods of fund transfer. These methods comprise bank transfer, credit/debit cards and eWallets such as Neteller or Skrill. There are also additional funding methods such as BankLink (Swedbank), eKonto, Fast Bank Transfers (Envoy/WorldPay), Giropay, Ideal, and Sofort. Withdrawals requests are normally processed within a day. For international fund transfer, it may take as long as 8 business days before you can see the money posted to your trading account. Bonus & Promotions

– Australia offers manual deposit bonuses and South Africa provides an automatic full registration bonus, first time deposit bonus and manual additional deposit bonuses.
Please see the website for further information on bonuses. Customer Support

One of the main strengths of is its customer support. Its website in available in 15 different languages(7 for customer support) and you can reach out to the support team 24 hours a day 5 days a week through email and live chat. Pros and Cons


  • Regulated broker
  • Multiple types of trading platforms
  • Low minimum deposit requirement
  • Over 2000 different types of instruments


  • ECN trading not available
  • Lack of telephone support Q&A

  • Is regulated?

Yes. is a regulated broker under CySEC and the FSB. is now also regulated by ASIC in Australia under STA Global Investments and FSCA under TradeTech Markets (South Africa) Pty Ltd.

  • Where is based? is based in Cyprus and its office is located at #148 Strovolos Avenue, 2048 Strovolos, P.O.Box 28132, Nicosia, Cyprus.

  • How does make money? makes its money by charging traders a small spread on the trades that they executed through the broker.

  • How do I deposit in account?

You can deposit funds into your trading account through bank wire, credit/debit cards, and e-wallet.

  • How do I withdraw money from

You can withdraw your money from through bank transfer, credit cards or e-wallets such as Neteller and Skrill.

  • How do I open an account with

To open an account with, you have to first register and provide all your personal details.

  • Is reliable?

Yes, the broker is reliable. It has won several awards over the years to indicate its reliability.

  • Does use MetaTrader?

Yes, uses the MetaTrader 5 platform.

  • What is’s leverage?

The maximum leverage provided by is 1:300.

  • Is a scam?

No. is a legitimate broker that is regulated in 3 different jurisdictions. is regulated by ASIC in Australia, CySEC in Europe, FSCA (previously FSB) in South Africa.

  • How safe is is a safe broker as it is compliant with all regulatory requirements and using the latest encryption technology to keep your personal information safe.

Conclusion truly deserves the title of having one of the best customer support services in the industry. The broker has made its support services available 24/5 and in several different languages. The fact that the broker is regulated by CySEC, ASIC and the FSB gives you the assurance that your money will be safe with them. Finally, as a subsidiary of Playtech, stands on the strong financial ground.


“73% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.”


Company Information

Broker DetailsInfo
Regulated byCySEC, FSB
Headquarters CountryCyprus
Foundation Year2008
Publicly TradedNo
Number Of Employees200

Deposit Options

Credit Card, Moneybookers, Neteller, PayPal, Skrill, Wire Transfer

Withdrawal Options

Credit Card, Moneybookers, Neteller, PayPal, Skrill, Wire Transfer

Trading Account Options

Account TypeInfo
Min. Deposit$100
Max. Leverage1:300
Mini AccountNo
Demo AccountYes
Segregated AccountYes
Islamic AccountYes
Managed AccountNo Trading Features

Suitable For

Trader LevelYes/No
Day TradingYes
Weekly TradingYes
Swing TradingYes

Customer Service

24 Hours SupportYes
Support During WeekendsNo

Customer Support Languages

Arabic, English, French, German, Italian, Polish, Portuguese, Spanish

Trading Services

Supported Trading PlatformsMT5
Educational ServiceYes
Email AlertsYes
Guaranteed Limit OrdersYes
Cryptocurrency CoinsYes

Supported Instruments

Instrument TypeYes/No

Markets.comUser Reviews

Rate this broker
  • 3.0
    Personal Experience
  • 1.0
    You will lose your money!
  • 1.0
    SCAM: Changing trading terms on open positions & autoclosing CFD positions without notice
  • 3.0
    Dont Bother
  • 1.0
    Buggy platform, errors, cant close position, losing money
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