Skip to main content
IG logo

IG Review 2026

Updated: Oct 13, 2026
Written by
Dan Blystone
Edited by
Ola Alder
Fact checked by
Aviva Gurevich

Our verdict

  • Best for: Day traders
  • Scalpers
  • Beginners
  • Technical traders
  • Good for: Swing traders
  • News traders
  • Algo traders
  • Stock traders
  • Not ideal for: Copy traders
  • Stock CFD traders

Founded in 1974, IG Group (originally called IG Index) is a forex and CFD industry pioneer. With a strong international presence, IG entities are licensed by multiple regulators, including top-tier FCA, FINMA, BaFin, and ASIC.

The London-based financial giant provides the proprietary IG Online Trading Platform and mobile app along with MetaTrader 4, TradingView, L2 Dealer, and ProRealTime. IG is distinguished by its massive range of tradable assets including over 17,000 CFDs on spot markets, futures, and options. Clients can also access over 13,000 real shares from US, UK, and international exchanges. The $1 billion acquisition of tastytrade in 2021 has enabled IG to further broaden by offering pure-form US-listed options and futures.

Spreads in forex majors are highly competitive, while the majority of other assets I tested are closer to the industry average. Its Standard account offers rock-bottom trading costs, with spreads as low as 0.6 pips in pairs like EUR/USD and 1.4 pips in the DAX 40. The depth and scope of education and research materials are exceptional. Clients can also benefit from valuable resources like sentiment data, Autochartist signals, and the Trade Analyzer tool. With fast order execution, tight spreads, and 1-click trading, IG is well suited to day traders and scalpers.

Every broker reviewed on FXEmpire pays an annual listing fee. The fee buys the listing, not the score: our analysts test every broker hands-on and the rating is theirs alone. How we test and score →

Your countryChangeAcceptedChangeNot accepted
Min deposit$50
Trust score
Fee score3.8
Max leverage
PlatformsMT4 · ProRealTime · L2 Dealer · TradingView · IG Online Platform

Demo: YesDeposits: Wire Transfer, Credit Card, Debit Card, Apple Pay · $0 feeWithdrawals: Wire Transfer, Debit Card, Credit Card · $0 feeFull information →

How IG compares to every broker we tested

FXEmpire Benchmark

We test dozens of brokers every year, 72 this year alone. That gives us a clear picture of the market and a benchmark for every category. Here is how IG measures up against the industry.

IG score breakdown: 9 categories, each next to the FXEmpire average

Score colours: Top score Top 10% Above average

CategoryScoreFXEmpire avgTrust4.94.0Fees3.83.9Platforms and Tools4.94.4Tradable Instruments4.84.3Customer Support4.84.5Research5.04.3Deposit and Withdrawal4.64.6Account Types and Terms4.54.5Education5.04.1
Advertising Disclosure
Every review and score on our site comes from independent, hands-on testing, and no broker can pay to change them. Brokers pay to be listed on our site. That may affect which brokers we feature and where, but never our reviews or scores. How we make money
  • The authority on broker reviews since 2011. Traders have relied on our independent testing for over a decade.
  • 72 brokers tested every year. We test the whole market, so we know the benchmark and exactly how IG compares with it.
  • Every broker takes the same test. One published scoring system, with 9 weighted categories and 250+ variables, all measured hands-on by our analysts.
  • Every fact is checked twice. A dedicated editor re-verifies each data point, from licenses to spreads, before publication.
  • Reviews are not for sale. No broker can pay to change a review, a score or a verdict.

This review covers the UK entity of IG. If you are a US citizen, please visit the tastyfx review for relevant information.

IG Pros and Cons

Pros Cons
  • Over 50 years of experience
  • FX spreads as low as 0.6 pips
  • Fast, reliable execution (average of 0.014 seconds)
  • Diverse, feature-rich platforms
  • Trade analytics tool
  • Industry-leading research
  • DMA Access via L2 Dealer
  • VPS hosting
  • First-class educational resources
  • No fees for deposits, withdrawals, or account inactivity
  • High commissions on CFDs on shares
  • Lacks MT5 platform
  • Limited tradable instruments via MT4
  • Islamic account only available at the Dubai entity

IG video review

Risk DisclosureCFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

IG full review

Trust

Trust score

IG surpasses industry standards in trust, boasting global regulation, a long-standing operational history, financial stability, and exceptional transparency. As an FTSE 250 member with a stable BBB rating from Fitch, IG adheres to the FX Global Code of Conduct, ensuring best practices in forex trading.

  • LicencesTier-1 - FCA, BaFin, FINMA, ASIC and others
  • ListedFTSE 250, BBB rating from Fitch
  • Track recordSince 1974
  • StandardsFX Global Code of Conduct

How Did We Test the Broker's Trustworthiness?

Entity Features IG Markets Ltd IG Europe GmbH IG Bank SA IG Australia Pty Ltd IG US LLC IG Asia Pte Ltd IG Limited IG Securities Limited IG Markets South Africa Limited IG International Limited
Country/Region UK EU Switzerland Australia US Singapore United Arab Emirates Japan South Africa Bermuda/Global
Regulation FCA BaFin FINMA ASIC NFA/CFTC MAS DFSA JFSA FSCA BMA
Tier 1 1 1 1 1 2 2 2 2 3
Segregated Funds Yes Yes Yes Yes No Yes No Yes Yes Yes
Negative Balance Protection Yes Yes No* No* No* No* No* No* No* No
Compensation Scheme FSCS Up to £85,000 EdW 90% of your claim, up to €20,000 No No No No No No No No
Maximum Leverage  1:30 1:30 1:30 1:30 1:50 1:20 1:30 1:30 1:30 1:200

*Note: For traders with the Australia, Switzerland, South Africa, Singapore, Dubai, and Japan entities, a limited risk account is available. This account setting ensures that all the positions you open will not allow you to lose more than the initial deposit required to open the trade. It will ensure that all your positions either have a guaranteed stop or are on inherently limited-risk markets. You will not be able to use other types of stops, like trailing stops.

IG Regulators

In our reviews, we examine the regulatory status of each entity operated by a broker. This allows us to compare the different levels of client protection. We rank regulators using a three-tier system, where Tier-1 licensing reflects the highest level of regulation.

Here are my findings on IG’s various entities:

IG Markets Limited on the FCA Register
IG Europe GmbH on the BaFin register
TastyFX (IG US) on the NFA register
IG Pty Ltd on the ASIC register

Understanding the Regulatory Protections of Your Account

Brokers operate multiple entities to serve clients globally, yet regulatory protections vary by jurisdiction. Some regulators enforce strict financial standards, while others are more lenient. Traders should understand the protection offered by the entity where they intend to open an account.

  • Segregation of client funds. Keeping client funds in segregated bank accounts from the ones used for the broker’s corporate capital negates the risk of accounting errors. All of IG’s entities ensure this.
  • Negative balance protection. This safety mechanism removes the risk of trading losses exceeding the account balance. In other words, the losses you incur from trading are capped at the amount you have put in your trading account. This is especially important in volatile markets. The UK and EU entities provide negative balance protection.
  • Compensation scheme. A compensation scheme protects retail traders against the broker’s liabilities in the unlikely event that the company becomes insolvent. Clients of IG Markets Ltd are insured by FSCS for up to £85,000.
  • Maximum leverage. Capping the maximum leverage restricts the extent of market exposure to retail traders. The higher the leverage, the higher the potential profits and potential losses. IG’s entity with the highest leverage, 1:200, is the offshore IG International Limited.

Stability and Transparency

In our tests for the Trust category, we also cover factors relating to stability and transparency. Here, we focus on the broker’s operating history, size, and overall transparency.

IG traces its origins to 1974, marking it as one of the oldest and most experienced forex brokers. According to its LinkedIn page, the company is headquartered in London and has 1,001-5,000 employees.

In my research, IG showed high transparency in its regulatory status, listing its regulator in the footer of each page of the ig.com/uk website. The website breaks down fees clearly on the Costs and Charges page. Traders can find the Customer Agreement on the Terms and Agreements page.

Is IG Safe to Trade With?

To summarize, my findings indicate that IG can be regarded as having a high level of trust and stability due to the following qualities:

  • Regulated by multiple top-tier regulators
  • 50 years of operating history
  • Publicly traded company valued at over £3.5 billion
  • High level of transparency

Fees

Fee score

My hands-on tests showed that IG offers competitive trading fees overall. Spreads in major pairs are among the tightest in the industry, but other instruments are closer to the industry average. Swap fees were average. IG does not charge any inactivity fee or fees for deposits and withdrawals.

  • EUR/USD spread0.6 pips (industry average 1.08)
  • Share CFDsCommission per side, 0.10% UK, 2 cents US
  • SwapsAverage
  • Non-trading feesNo inactivity, deposit or withdrawal fees

How Did We Test the Broker's Fees and Commissions?

IG Trading Fees

IG Spreads

I tested the spreads at IG during the London open and just after the New York open on 6 January 2025. At these times, the market is typically highly liquid with the tightest spreads.

Instrument Live spread AM Live spread PM Industry Average
EUR/USD 0.6 Pips 0.6 Pips 1.08 Pips
GBP/JPY 3.2 Pips 2.5 Pips 2.44 Pips
Gold  30 Cents 50 Cents 25 Cents
WTI Oil 3.8 Cents 2.8 Cents 3 Cents
Apple N/A 3 Cents 33 Cents
Tesla N/A 11 Cents 5 Cents
DAX 40 1.4 Pips 1.4 Pips 2.4 Pips
Dow Jones 30 3.6 Pips 2.4 Pips 3.3 Pips
Bitcoin $45 $45 $35.5

My hands-on tests showed that IG excels in forex major pairs, where spreads are as low as 0.6 pips. Indices are another area of strength, with better-than-average spreads. Commodities and Bitcoin were closer to average or a little worse. Due to the high commissions, trading CFDs on shares can be rather expensive at IG.

Commissions

In the case of CFDs on shares, IG doesn’t widen the spread, and clients deal at the real market price. Instead, IG takes commissions when traders open and close positions. In each instance, a minimum charge applies.

Market Commission per side Minimum charge (online) Minimum charge (phone)
UK 0.10% £10 £15
US 2 cents per share $15 $25
European 0.10% €10 €25

My assessment is that commissions on CFDs on shares are relatively high. For example, if you were to buy just one share of NVDA, you would have to pay $15 in commissions per side ($30 round trip) due to the minimum charge.

IG Swap Fees

The table below shows the Swap Long (the cost/credit of holding a buy position overnight) and the Swap Short (the cost/credit of maintaining a sell position overnight) for one full-sized contract.

A full-sized contract is 100,000 units of the base currency (the first currency quoted in the pair). I recorded the data on 7 January 2025.

The values listed below are for one full contract (100,000 units) of the base currency.

Instrument Swap Long Swap Short
EUR/USD Charge of $7.30 Credit of $0.70
GBP/JPY Credit of $19.30 Charge of $31.10

My tests showed that swap fees at IG are average for the industry.

IG Non-Trading Fees

IG does not charge any fees for deposits, withdrawals, or account inactivity.

Are IG Fees Competitive?

I rate the fees at IG as competitive overall for the following reasons:

  • Spreads as low as 0.6 pips in popular forex pairs
  • No account-related fees
  • No inactivity fee or deposit/withdrawal fees
  • Average swap fees

Platforms and tools

Platform score

IG offers its proprietary platform available on the web and mobile. I rated both versions as among the best in the industry, with powerful features like sentiment data from IG’s large client base. Clients can also access four other CFD platforms: MetaTrader 4, TradingView, ProRealTime, and L2 Dealer.

  • PlatformsIG Online Trading Platform (web, mobile) · MetaTrader 4 · TradingView · ProRealTime · L2 Dealer
  • StandoutClient sentiment data on the platform
  • WorkspacesCustomisable, saved layouts

How Did We Test the Broker's Trading Platforms?

IG Online Trading Platform

The award-winning IG Online Trading Platform is intuitive, highly customizable, and packs an impressive range of features, including watchlists, a news feed, alerts, one-click trading, trading from the chart, trading signals, and client sentiment data.

IG Online Trading Platform

The IG Platform is web-based and accessible via your browser without any downloads. The interface is clean and simple, making it easy for new traders to get up and running.

Popular markets watchlist

Watchlists are an essential part of a trader’s toolkit, enabling you to group markets of your choice together in a single easy-to-find place. With watchlists there’s no need to waste time searching for your favorite markets – you can stay on top of prices with just a glance.

Multiple workspaces

The ability to customize and save workspaces was a great help to me in executing my strategies. I created unique workspaces for each asset class, such as forex, metals, and energies. By flipping through these via the tabs at the top left of the platform, I was able to scan the charts of multiple markets in a short time to find trading opportunities.

News and analysis

The IG Online Platform has a built-in news feed from Thomson Reuters, which publishes a steady stream of stories throughout the day. The feed includes updates on major economic releases and central bank policy. The News and Analysis section also covers technical analysis, key support and resistance levels, and trade ideas.

Client Sentiment data

IG provides client sentiment data drawing from its user base of over 300,000 clients. Sentiment data shows the percentage of traders that are long or short in a currency pair. This gives you powerful insight into the psychology of a market. Traders can interpret the data in a variety of ways. Most commonly, it is understood that when an extreme percentage of traders are either long or short an instrument, a trend reversal may be coming.

Advanced charts

Charting within the IG Online Platform is robust, with a better-than-average range of indicators, drawing tools, time frames, and chart types. Traders can make use of the following range of charting features:

  • 33 Indicators
  • 17 Time frames
  • 19 Drawing Tools
  • 5 Chart Types
Order entry panel

The IG Online Platform provides flexibility with a strong range of available order types:

  • Market order
  • Limit order
  • Stop loss
  • Trailing stop
  • Guaranteed stop loss (UK only)

Time-in-force conditions can be applied to pending orders. You can specify the duration for which your open order remains active by marking it as ‘Good Till Canceled’ (GTC) or setting it to expire on a future date of your choice.

Indicator based alerts

The IG Online Platform has a sophisticated range of alerts to help optimize your trading performance. You can set up alerts to inform you about price movements, news events, and even emerging technical patterns.

  • Price level alerts are triggered when your market hits the price you set.
  • Price change alerts trigger when a market moves your chosen amount. These can be set in pips or percentage terms.
  • Technical indicator alerts tell you when a market meets your technical conditions. For example, you can receive an alert when RSI crosses the 70 level into overbought conditions.
  • Economic calendar alerts remind you of key economic releases.
Trading Signals from Autochartist and PIA First

The platform also provides trading signals from third-party Autochartist and PIA First, showing a bullish or bearish bias for various instruments in a short-term and intraday time frame.

Trade Analytics Tool

IG Trade Analytics Tool

The IG Trade Analytics Tool, accessible via the My IG client portal, provides valuable insights into your trading strengths and weaknesses. The tool shows a transparent summary of the total returns from your closed positions, including all fees and adjustments. Key metrics like return rate, win rate, and profit/loss ratio enable you to analyze your trading history. When reviewing your performance, the platform allows you the flexibility of setting custom time periods. In my view, this is an excellent tool for tracking your progress and fine-tuning your approach.

IG Online Trading Platform: My Key Takeaways

While trading on the IG Online Platform, I appreciated the ability to customize it to my preferences and create multiple workspaces. This makes it easy to stay on top of what is going on in various markets and lots of timeframes. Charting is robust, and the range of order types provides traders with advanced flexibility.

The interface strikes a perfect balance between being clean and uncluttered while still offering advanced features. Its impressive suite of tools includes Autochartist, client sentiment analysis, the Thomson Reuters news feed, and built-in trade analytics. The only drawback I found was a lack of micro-lot trading – this feature would be a great improvement, especially for beginners looking to manage risk with smaller trade sizes.

IG Trading App

IG Mobile App

The IG mobile app is available for Android and iOS. It incorporates the key features of the web platform, like watchlists, advanced order types, alerts, trading from the chart, client sentiment, Autochartist signals, screeners, and the Thomson Reuters news feed.

As with the web platform, you can easily switch between demo and live trading accounts. Two-factor authentication is available for an added layer of security. You can also deposit and withdraw funds via the mobile app.

Advanced charting is available within the app, sufficient to do in-depth technical analysis of the markets while on the move. Traders can work with:

  • 33 indicators
  • 5 Chart types
  • 19 drawing tools
  • 17 time frames

The IG mobile app doesn’t skimp on order types either—traders can use standard and advanced order types:

  • Market
  • Limit
  • Stop loss
  • Trailing stop

Time in force conditions, like Good-Till-Canceled (GTC), can be applied to pending orders.

IG Trading App: My Key Takeaways

I found the IG Trading App intuitive and beginner-friendly while offering a powerful range of features. You can monitor your market positions, place trades, and stay updated with the latest market news and analysis. This well-designed app can accommodate most trading functions while you are on the move. I rate it as well above average for the industry.

MetaTrader 4 Desktop

MetaTrader 4 Desktop Platform

IG offers MetaTrader 4 for desktops, which includes advanced functions such as automated trading.

MetaTrader 4 is available in 39 languages, from Arabic to Vietnamese. The platform provides popular features, including the following:

  • Alerts: This feature updates traders when an instrument reaches a specific price level.
  • Watchlists: Traders can create a list of their favorite instruments and follow live quotes in a market watch panel.
  • One-Click Trading: This feature allows traders to execute orders with a single click and no secondary confirmation. This feature enables traders to operate faster and is especially useful for short-term traders.
  • Trading from the Chart: MT4 also allows users the convenience of trading directly from the chart.
MT4 order entry

MetaTrader also delivers when it comes to the range of available order types. The platform offers these order types:

  • Market Order: Traders use market orders to buy or sell an instrument at the best current price.
  • Limit Order: Traders use limit orders to buy or sell an instrument at a specified price or better.
  • Stop Loss Order: Traders use stop-loss orders to buy or sell an instrument when its price reaches a specified level.
  • Trailing Stop Order: Traders use trailing stop-loss orders as a stop-loss order at a defined percentage or dollar amount away from an instrument’s current market price. This order type allows traders to secure profits when they are in a winning trade while not having to exit the position.
MT4 charts

MT4 charting features are robust and include:

  • 30 Technical Indicators: These include classic trend indicators, volume indicators, and oscillators.
  • 23 Analytical Objects: These include lines, channels, Gann, and Fibonacci tools.
  • 9 Time Frames: Traders can choose from nine time frames, from one minute to one month.
  • 3 Chart Types: Traders can use Bar Charts, Japanese Candlestick Charts, and Line Charts.

MetaTrader is also popular due to its automated trading features, allowing users to develop, test, and apply Expert Advisors (EAs). EAs are programs that monitor and trade markets using algorithms. While being the most feature-rich and popular trading platform, MetaTrader 4 does not have a slick interface and requires some time and effort to learn.

MetaTrader 4 Mobile App

MT4 Mobile App

IG offers the MetaTrader 4 app for mobile trading, which is available for Android and iOS. The app offers popular features such as alerts, 1-click trading, and trading from the chart.

The MT4 app also provides standard order types, including pending and stop orders. However, trailing stop-loss orders are only available from the desktop.

To change the language of the MT4 app, you must change the language for your entire phone.

As with the desktop and web platforms, the interface is not highly intuitive, but the MT4 app offers an above-average range of features.

MetaTrader 4: My Key Takeaways

As one of the most popular trading platforms in the world and the only one offered by many forex brokers, I have spent a lot of time testing MT4. The look and feel of the platform are a bit dated, and I feel there is room for improvement in design and usability.

Still, MT4 is a highly versatile platform that outperforms many competitors, offering advanced charting, a comprehensive range of order types, and popular features such as one-click trading, trading directly from charts, and customizable alerts. Its desktop platform stands out with advanced capabilities, including the ability to run and backtest automated strategies, making it a powerful tool for skilled traders. However, its steep learning curve means it is better suited for experienced traders rather than beginners.

One drawback is that MT4 does not offer the full range of tradable instruments.

TradingView

TradingView interface

IG recently joined TradingView’s Broker Integration Platform, enabling its clients to trade directly from the TradingView platform (either via the TradingView.com website or the desktop app).

Key features include cutting-edge, highly customizable charts with over 100 popular indicators and 50 drawing tools and a community of millions of like-minded traders and investors.

The platform also features powerful tools like screeners for both shares and forex pairs, heatmaps, cloud-based trading alerts, and news feeds with stories from Reuters and Dow Jones.

ProRealTime

ProRealTime platform

Live account holders at IG also have access to ProRealTime – a third-party platform geared towards experienced chart traders, order book traders and scalpers. It features various advanced features:

  • Robust charts with 100+ technical indicators, tools, and price comparisons.
  • Scalping order book with an interface designed for speed.
  • Advanced order types, including triple orders, OCO orders, and trailing stops.
  • Automated trading, backtesting, and optimization.
  • Market playback tool.
  • Access to over 17,000 tradable instruments.
  • Advanced options trading functionality.

The platform was designed to make algo trading as accessible as possible, via ProBuilder, its easy-to-use coding language. Algorithms built in ProRealTime can fully automate your trading and can execute your trades according to different criteria like historical price action and readings from technical indicators.

As a retail IG client, you get ProRealTime charts for free for your first month, while professional clients get free access for three months. After that, ProRealTime continues to be free as long as you make four trades in the same month. If not, you will be charged a £30 monthly fee.

L2 Dealer

L2 Dealer Platform

L2 Dealer is IG’s direct market access (DMA) platform, suitable for advanced and professional traders. L2 Dealer enables clients to trade share or forex CFDs or deal shares outright, directly through the order books of international exchanges. Advantages of the L2 Dealer platform include:

  • DMA and OTC access to over 17,000 tradeable markets globally.
  • Wide range of native, synthetic, and algorithmic order types.
  • Integrated market alerts, news feeds, and market commentary.
  • Volume metrics to assess an underlying market’s liquidity.

IG Order Execution Model

IG acts as principal and not as agent and is the sole venue for the execution of trades. This means that IG acts as a market maker. Clients trade with IG and not within the underlying market.

Tradable instruments

Instruments score

IG stands out as a frontrunner in the area of tradable instruments. It boasts an impressive portfolio of over 17,000 CFDs covering forex, commodities, indices, shares, bonds, and cryptocurrencies. There are also CFDs on futures, options, and spot markets. Additionally, IG has recently added US-listed futures and options via tastytrade.

  • CFDs17,000+
  • Forex pairs97
  • Commodities40
  • AlsoCFDs on futures and options, US-listed options and futures via tastytrade

How Did We Test the Broker's Tradable Instruments?

Instrument Number Type Industry Average
Forex Pairs 97 Major, Minor, Exotic 30–75
Commodities 40 Metals, Energies, Softs 5–10
Indices 51 US, UK and Global  5–10
Stocks 13,000+ US, UK and Global 200–300
ETFs 6,000+ US, UK and Global 10–25
Bonds and Rates 19 US, UK and Global 1–5
Cryptocurrencies 17 Major and Minor 10–20

My assessment indicated that IG is particularly strong in areas of forex, commodities, shares, and indices. The range of cryptocurrencies is closer to the industry average.

What are CFDs?

A Contract for Difference (CFD) is an agreement between a buyer and a seller to exchange the difference between the opening price and the closing price of a trade. If the price rises, the seller pays the buyer the difference. If the price falls, the buyer pays the seller the difference.

What Can You Trade with IG?

To better illustrate the range of instruments available at IG, the following tables show samples from various asset classes:

Forex Major Forex Minor
EUR/USD| USD/JPY | USD/CHF GBP/JPY | EUR/CAD | CHF/JPY
Forex Exotic Metals
CNH/JPY| USD/IDR | GBP/MXN Copper | Zinc | Palladium
Energies Softs
Crude Oil | Natural Gas | Heating Oil Coffee | Rough Rice | Soybeans
Bonds ETFs
German Bund | US Ten-Year Note | UK Long Gilt Bitwise Bitcoin ETF | Direxion Daily S&P 500 Bear 3x | ProShares Ultra Silver
Crypto Options
Ether | NEO | Polkadot US Tech 100 | NVIDIA | Gold
US Shares Global Shares
Palantir | Coinbase | Boeing Rolls-Royce | Adidas | Rio Tinto

IG Instruments: My Key Takeaways

I was very impressed by the range of tradable instruments at IG. In addition to an above-average range of currency pairs, indices, commodities, bonds, and shares, I noted the availability of CFDs on futures and options, which are less commonly available.

Customer support

Support score

IG provides support 24/7, except for a short break from 10 p.m. Friday to 8 a.m. Saturday, on the telephone, WhatsApp, and live chat. In light of its fast and helpful responses across dozens of tests, I rated IG’s support as better than average for the industry.

  • Hours24/7 bar a short weekend break
  • ChannelsPhone · WhatsApp · live chat
  • In my testFast and helpful across dozens of tests

How Did We Test the Broker's Customer Support?

IG Customer Support Test

IG Live Chat Support

I tested IG customer service over two weeks with dozens of queries, ranging from platforms to fees and account-related issues. I noted that IG support staff were usually well-informed and courteous.

Live chat and WhatsApp support were impressively quick, often responding within seconds, while emails were typically addressed the same day or within one business day.

Phone support was equally efficient, with rapid responses, and I appreciated not having to navigate automated questions before reaching an operator. Support via the phone was especially helpful in guiding me through the setup of the L2 Dealer Platform.

IG Support via WhatsApp
Available Chat Support Languages
English | French | Italian | German | Chinese (Mandarin, Cantonese) | Swedish | Japanese | Arabic

Deposit and withdrawal

Deposit score

IG clients can deposit and withdraw funds via bank wire transfer, credit/debit cards, and PayPal. Processing times are relatively fast for the industry. Deposits and withdrawals are both free of charge.

  • MethodsBank wire · cards · PayPal
  • Fees$0 both ways, including bank wire withdrawals
  • CardsTypically instant

How Did We Test the Broker's Deposit and Withdrawal Process?

In the tables below, I break down the fees and processing times for each deposit and withdrawal method.

IG Deposit Methods

Method Fees Processing Time
Visa Debit/Credit $0 Typically instant
Mastercard Debit/Credit $0 Typically instant
Bank Wire $0 Same day, or 1-3 days international

Bank wire processing times at IG are fast compared with other CFD brokers. Free deposits are standard for the industry.

IG Withdrawal Methods

Method Fees Processing Time
Visa Debit/Credit $0 2 Business days or instant for spreadbet and CFD accounts
Mastercard Debit/Credit $0 2-5 Business days
Bank Wire $0 Same day for UK bank withdrawals take or next business days depending on cutoff time (noon uk time)

Processing times for withdrawals are also fast compared with other CFD brokers. Often brokers charge for withdrawals via bank wire, so IG beats the industry average in this area.

Account types and terms

Account score

IG offers four accounts: CFD, Spread Betting, Share Dealing, and Smart Portfolio. The account opening process is fully digital and can be completed via the website in 10 minutes. For CFD trading and Spread Betting, traders can access free demo accounts via the IG Platform and MetaTrader 4.

  • AccountsCFD · Spread Betting · Share Dealing · Smart Portfolio
  • Sign-upFully digital, about 10 minutes
  • DemoIG Platform and MetaTrader 4
  • ProfessionalAvailable to experienced traders

How Did We Test the Broker's Account Types and Terms?

IG Account Opening Process

IG account application

IG account application

To open a CFD account with the UK entity of IG, prospective clients must provide the following information:

  • Contact and Personal Details: Name, email address, country of residence, date of birth, phone number, physical address, nationality, national insurance number.
  • Employment Details: Employment status, industry, and occupation.
  • Financial Details: Gross annual income, savings, and investments.
  • Level of Trading Experience: Volume of trades in shares and bonds, exchange-traded derivatives, and OTC derivatives in the last 3 years.

IG Account Types and Their Benefits

Feature IG CFD Trading IG Spread Betting IG Share Dealing IG Smart Portfolios
Platforms IG Trading Platform, IG Mobile App, MT4, ProRealTime or L2 Dealer (for DMA) IG Trading Platform, IG Mobile App, MetaTrader 4 (MT4) or ProRealTime IG Trading Platform, IG Mobile App, L2 Dealer (DMA) IG Trading Platform, IG Mobile App
Leverage 1:30 1:30 None None
Direct Market Access (DMA) Yes No Yes No
Markets 17,000+ markets including shares, indices, forex, commodities and more 17,000+ markets including shares, indices, forex, commodities and more 12,000+ shares, 2000+ ETFs and many investment trusts In-house experts will invest in a diverse and balanced portfolio of ETFs on your behalf that include shares, bonds, and commodities
Taxes UK traders don’t pay stamp duty but must pay capital gains tax UK traders don’t pay capital gains tax or stamp duty UK traders pay stamp duty and  capital gains tax UK traders pay stamp duty and  capital gains tax
Demo Account Yes Yes No No
Minimum Deposit £50 £50 £0 £0

Demo Account

IG offers demo accounts for the IG Web Platform and MetaTrader 4. Demo accounts are especially important for beginners as they allow them to practice their strategies and get comfortable with the trading platform without risking real money.

The demo account features live quotes and simulates live market conditions in assets like forex and CFDs on commodities, indices, and stocks. Once users are up to speed on a demo, they can easily switch to a live account.

Professional Account

Experienced traders can open an IG professional account, which allows for access to greater leverage and trading in CFDs on cryptocurrencies. To qualify for a professional account, traders must meet at least two of the following criteria:

  • To trade leveraged derivatives in significant sizes over the last four quarters.
  • To have a financial instrument portfolio exceeding €500k.
  • To work in the financial sector in a professional position requiring knowledge of derivatives trading for at least a year.

Islamic Account

The UK entity of IG does not offer a swap-free Islamic account. However, the Dubai-based entity does offer this account type, which adheres to the principles of Islamic law.

What is CFD Leverage?

One of the reasons that traders are attracted to the forex and CFD markets is the high degree of available leverage. Leverage is the use of borrowed funds to increase the size of your trading positions beyond what would be possible using only the cash in your account.

The maximum leverage allowed by UK FCA for retail clients is 1:30. This means that with an account of $1,000, you can control up to $30,000 worth of positions in the market. Leverage is often described as a ‘double-edged sword’ as it can hurt you as much as it helps you. Traders must remember that it can amplify both their profits and their losses.

Available leverage differs according to the asset class, with the most available for CFDs on forex and the least for CFDs on crypto. The figures below are for IG’s FCA-regulated UK entity (IG Markets Ltd).

Asset Class Maximum Available Leverage
Major Forex  1:30
Minor Forex 1:30
Exotic Forex 1:20
Treasuries 1:30
Indices 1:20
Metals 1:20
Energies 1:10
Softs 1:10
Shares 1:5
Cryptocurrencies* 1:1

IG Restricted Countries

IG takes clients from the majority of countries globally. However, clients are not accepted from FATF blacklist countries North Korea, Iran and Myanmar.

Research

Research score

IG shines in the research category with a wealth of high-quality resources to draw from. The broker regularly publishes updated technical and fundamental research materials in written and video format. The content is insightful and reflects IG’s remarkable depth of experience. Within the IG Online Platform, traders can get news updates and trade ideas from the Thomson Reuters news feed. Trading signals from Autochartist are also available within the trading platform.

  • FeedsThomson Reuters news · Autochartist signals on the platform
  • AlsoTipRanks stock screener · ‘Trade Live with IG’ show
  • NewslettersTwo email updates

How Did We Test the Broker's Research Tools?

IG news and market analysis

The News and Trade Ideas section features themed articles like previews of the coming week, which help orient traders on what to expect from the highest-impact news releases. In-depth coverage of major currencies like the euro and the US dollar covers important technical price levels and market-moving economic data.

IG market analysis reports

The market analysis section on the IG website includes high-quality and detailed market forecasts, recaps, and coverage of major fundamental data and technical levels to watch.

Stock Screener

Stock Screener powered by TipRanks

The TipRanks stock screener lets you find shares suited to your trading strategy. You can filter by sector, price target upside, dividend yield, and more to find investments matching your preferred criteria.

Live Market Commentary

‘Trade Live with IG’ show

‘Trade Live with IG’ is a daily show designed to kickstart your trading day with valuable insights and market analysis. Each session includes:

  • Real-time analysis of overnight news, company results, and analyst updates.
  • Live Q&A and community interaction for an engaging trading experience.
  • Key topics coverage, including stock analysis, market trends, trading strategies, and financial news.

You can participate by commenting during the stream or emailing your questions to ask@ig.com.

‘Trade Live with IG’ seamlessly blends expert analysis with entertainment, offering fresh takes on technical analysis and macroeconomic developments to keep you informed and inspired.

Email Updates

IG Trade of the Week

IG offers two email newsletters. ‘The Morning Call’ updates you with top stories in the markets, the biggest risers and fallers, broker ratings, and the economic releases for the day and which markets they impact. While ‘The Trade of the Week’ walks you through a highlighted trade and the market analysis and data driving the opportunity. The second newsletter can also be viewed within the IG Online Platform.

IG Research: My Key Takeaways

IG offers a powerful mix of in-house and third-party research. I like that the materials not only contain news and analysis but also feature specific trade ideas. The in-house research and Autochartist signals are accessible to beginners. Experienced traders can benefit from the pro-grade analysis within the Thomson Reuters feed. I rate IG as an industry leader in the area of research.

Education

Education score

IG offers a wealth of educational resources covering essential basics along with in-depth courses and live sessions via the IG Academy. The courses cater to various trader levels, composed of concise, easy-to-digest lessons, each concluding with a quiz to reinforce learning. I judged the content to be high-quality and helpful in establishing a foundation of market knowledge.

  • IG Academy19 courses by trader level, with quizzes
  • AlsoLive sessions and a webinar archive
  • SuitsBeginners through advanced

How Did We Test the Broker's Education Offering?

IG Academy

The IG Academy features 19 courses by different trader levels. Beginner-level courses tackle topics like orders, execution, and leverage. Intermediate-level courses introduce key themes like technical and fundamental analysis. Meanwhile, experienced traders can benefit from advanced level courses containing content like trading options with CFDs.

IG educational courses
IG webinar library

The broker also conducts regular webinars. During live sessions, trading experts share their knowledge and insights across a wide range of topics. An archive of previous webinars is available on the IG website, covering practical themes like platform tutorials.

IG educational articles

IG also offers a wide range of educational articles and videos covering topics like economic indicators, central banks, trading strategies, and risk management. This content is insightful and reflects the depth of IG’s experience.

The bottom line

With 50 years of experience, IG has grown into a brokerage powerhouse serving over 346,000 clients worldwide. Scores ranged from better-than-average to exceptional in most categories of our review, reflecting a very well-rounded broker.

Licensed by multiple top-tier regulators, a publicly traded company, and highly transparent, IG excels in trust and stability. Spreads in CFDs on forex majors and indices are highly competitive, but most other instruments are closer to the industry average.

The range of platforms is excellent and can cater to all levels of traders – from beginners and casual traders to seasoned professionals. I especially liked the innovative tools like client sentiment and the in-depth trade analyzer.

Education and research materials are superb, with interactive courses and live video analysis from industry experts. Another bonus is that since my last review, customer support hours have been expanded to nearly 24/7.

IG could improve by offering more competitive commissions on CFDs on shares, improving the spreads in commodities, adding micro-lot trading to the IG Online Platform, and expanding the range of tradable instruments on MT4.

Overall, IG provides a service that is very hard to beat. If you are looking for a broker who can both nurture trader development and meet the needs of experienced professionals, I highly recommend IG.

Where to go next

Find the best broker for your needs. Pick a guide:

See all our best-broker guides →

All the brokers we tested

We tested and scored 72 brokers in 2026. Check out our reviews.

See IG full information

Headquarters Country
United Kingdom
Foundation Year
1974
Regulations
FCA (United Kingdom), JFSA (Japan), BMA (Bermuda), BaFin (Germany), NFA (United States), ASIC (Australia), FINMA (Switzerland), MAS (Singapore), DFSA (United Arab Emirates), FSCA (South Africa)
Publicly Traded
Yes
Number Of Employees
1000
Trading Desk Type
Market Maker
Trading Platforms
MT4, ProRealTime, L2 Dealer, TradingView, IG Online Platform
Restricted Countries
North Korea, Iran, Myanmar, United States
Supported Languages
English, Chinese, Arabic, German, French, Italian, Swedish, Japanese
Min Deposit
$50
Max Leverage
1:30 (FCA), 1:30 (JFSA), 1:200 (BMA), 1:30 (BaFin), 1:50 (NFA), 1:30 (ASIC), 1:30 (FINMA), 1:20 (MAS), 1:30 (DFSA), 1:30 (FSCA)
Deposit Options
Wire Transfer, Credit Card, Debit Card, Apple Pay
Withdrawal Options
Wire Transfer, Debit Card, Credit Card
Time to Withdrawal
2
Time to Open an Account
8
Crypto
Ethereum, Dogecoin, Bitcoin, Litecoin, NEO, Cardano, Stellar, EOS, Polkadot, Chainlink, Uniswap
Products
Currencies, Stocks, ETFs, Crypto, Indices, Commodities
Demo Account
Yes
OCO Orders
Yes
Offers Hedging
Yes
Automated Trading
Yes
API Trading
No
Guaranteed Stop Loss
Yes
Guaranteed Limit Orders
Yes
Guaranteed Fills / Liquidity
No
Economic calendar
Yes
Trading From Chart
Yes
One-Click Trading
Yes
Expert Advisor
Yes
Social Trading
Yes
Autochartist
Yes
Trading Signals
Yes
Platform Languages
English
24 Hours Support
Yes
Support During Weekends
Yes
Live Chat
Yes
Daily Market Commentary
No
News (Top-Tier Sources)
Yes
Webinars
Yes
Deposit Fee
No
Withdrawal Fee
No
Inactivity Fee
No

Update history

Oct 13, 2026 · Ola Alder
Page moved to the redesigned broker review template: verdict card, category scores, featured-in Best pages and screenshot gallery added.
Jan 15, 2025 · Dan Blystone
Review re-tested and rewritten, with new spread tests and updated platform, research and education findings.
Jan 25, 2024 · Dan Blystone
Review re-tested and rewritten, with fresh spread, platform and support tests and an explanation of the testing process and methodology behind each category score.
Jan 6, 2022
First IG review published.
We do not re-date this review without a material change logged here and signed by its author. Typo fixes never trigger an "Updated" label. Every price in this review carries its measurement date; we re-test each cycle.
Dive deeper with our experts.Continue the conversation with traders and analysts in our community channels.

About the Authors

Dan Blystone
Dan BlystoneBroker Analyst • Written by

Dan Blystone began his career in the trading industry in 1998 on the floor of the Chicago Mercantile Exchange. Later, Dan gained insight into the forex industry during his time as a Series 3 licensed futures and forex broker. He also traded at a couple of different prop trading firms in Chicago. Dan is well-equipped to recommend the best forex brokers due to his extensive experience and understanding of the brokerage industry.

Ola Alder
Ola AlderSenior Content Editor • Edited by

As a Senior Content Editor at FXEmpire, Ola has edited and fact-checked more than 350 broker reviews and guides. She continually refines FXEmpire’s proprietary broker rating system and keeps a close eye on industry trends, making sure our reviews reflect the latest changes in the market.

Aviva Gurevich
Aviva GurevichSenior Content Editor • Fact checked by

Aviva is a Senior Content Editor at FXEmpire. Her substantial contributions include refining over 150 broker reviews and 'Best Brokers Guides,' enhancing our proprietary methodology, and ensuring every fact is meticulously verified.