HQBroker Review 2018

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HQBrokerReview

HQ Broker Review

HQBroker is a newly established Forex broker that is based in Hong Kong. The platform is managed by a company called Capzone Ltd. Their office is located at 7/F, Low Block, Grand Millennium Plaza, 181 Queen’s Road Central, Hong Kong. HQBroker claims to be committed to providing its clients a secure and conducive trading environment, for them to carry out their trading activities. To achieve this, HQBroker has provided them with a reliable trading platform, NDD execution, and competitive spreads on the 250+ financial instruments that it has for trading.

HQ Broker Regulations

From what we can tell, HQBroker is not regulated by any financial regulatory authority. Its office in Hong Kong is merely an operational base.

HQ Broker Reliability

To ensure its reliability, HQBroker has adopted the latest trading technologies to ensure their clients won’t experience platform downtime, while they are trading the financial markets. To keep their clients’ personal data and information safe from hackers, all transactions on the platform are encrypted using SSL encryption technology.

The broker has also adopted the industries best practices to help it resolve any conflict of interests as well as to maintain compliance with KYC and AML requirements.

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HQ Broker Trading Platforms

For trading platforms, HQBroker has provided its clients with a selection of platforms that are based on the MetaTrader 4 (MT4) platform. The flagship platform is the MT4 desktop client platform. The MT4 platform is often regarded as the industry standard trading platform, as it has been adopted by the majority of the forex brokers in the industry. Among traders, it is also ranked as one of the most popular forex platforms, as it is proven to be a reliable platform. The platform also comes with a wide selection of tools that traders can use to enhance their trading abilities. The charts are detailed and support multiple time frames. There is also a comprehensive library of technical indicators which you can use to overlay over your trading chart, to provide you with the trading signals. But most importantly, the MT4 supports automated trading with the use of expert advisors (EAs).

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In addition to the desktop client, the MT4 is also available as a WebTrader, for those who do not wish to download and install any software onto their computers. The WebTrader doesn’t require any software installation and can be accessed directly with any web browser. Its capabilities are as sophisticated as the desktop version as it uses the same technology.

HQ Broker Mobile Trading

Mobile trading is also available at HQBroker with the mobile trading apps provided by the broker. These apps are available free of charge, and can be downloaded from Google Play store and Apple App Store depending on whether your mobile device is Android or iOS powered.

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HQ Broker Trade Types/Instruments

In terms of trade types, you can trade in the spot markets or CFDs market at HQBroker. The broker offers a wide selection of instruments covering the spot forex and spot metal markets. With CFDs, you have choices of stock indices, commodities and equities to trade with. In total, there are more than 250 different types of assets to choose from at HQBroker.

HQ Broker Account Types

There are 5 different types of trading accounts available at HQBroker. They consist of the following:

Starter Account

  • Minimum Deposit: $250
  • Minimum Lot Size: 0.01
  • Spreads: Floating
  • Account Manager

Silver Account

  • Minimum Deposit: $5000
  • Minimum Lot Size: 0.01
  • Spreads: Floating
  • Account Manager

Gold Account

  • Minimum Deposit: $20,000
  • Minimum Lot Size: 0.01
  • Spreads: Fixed
  • Account Manager
  • Free Bank Wire

Platinum Account

  • Minimum Deposit: $50,000
  • Minimum Lot Size: 0.01
  • Spreads: Fixed
  • Daily Analysis
  • Account Manager
  • Free Bank Wire

Investor Account

  • Minimum Deposit: $100,000
  • Minimum Lot Size: 0.01
  • Spreads: Fixed
  • Daily Analysis
  • Account Manager
  • 24 Hour Support
  • Free Bank Wire

HQ Broker Commissions & Spreads

HQBroker doesn’t charge any commissions on the trades that traders execute on its platforms. Instead, they are required to pay a small spread on top of the BID/ASK prices that they receive. They can be in the form of fixed spreads or floating spreads. In addition, the spreads that you pay will depend on the type of trading account that you are trading from. The higher the levels of the trading account, the lower the spreads.  To give you an idea of the type of spreads that you will encounter at HQBroker, we have compiled a table below showing the typical spreads for some of the more popular assets traded.

Instrument Spreads (Gold, Platinum Accounts)
EUR/USD 0.8
USD/JPY 0.8
GBP/USD 1
EUR/JPY 0.8
AUD/USD 0.8
USD/CHF 0.8
GBP/CHF 3.5
EUR/CHF 0.8
XAU/USD 3.5
XAG/USD 3.5

HQ Broker Deposits & Withdrawals Options

For deposits and withdrawals, there are 3 main ways to fund or withdraw from your trading account. They consist of bank wire transfer, major credit or debit cards, and e-Wallets. HQBroker accepts all VISA or MasterCard. For eWallets, the broker support fund transfer through Skrill. All the above-mentioned methods are applicable for depositing funds or withdrawing funds. Although the withdrawals are free, there is a minimum amount that you must withdraw from your account at HQBroker. For wire transfer, the minimum amount is $100. For Skrill withdrawals, you need to withdraw at least $50. For credit card withdrawals, the amount is $0.01.

HQ Broker Bonus & Promotions

At present, HQBroker doesn’t seem to have any kind of bonuses or promotional offers.

HQ Broker Customer Support

To cater to its diverse clientele base, HQBroker has translated its website into several major languages. Currently, apart from English, you can also view the website in French, Russian, Italian, Spanish and Portuguese. For customer support, there are 4 ways to get in touch with the support team. You can reach them through email, web contact form, and live chat; Or by calling them directly on the telephone.

Pros and Cons

Pros

  • Choices of trading accounts
  • Competitive spreads
  • Intuitive Trading platform
  • Support a wide range of trading instruments

Cons

  • Copy Trading not supported
  • No localized telephone support

HQ Broker Q&A  

  • Is HQ Broker regulated?

No. HQBroker is not a regulated broker.

  • Where is HQ Broker based?

HQBroker is based in Hong Kong. Their office is located at 7/F, Low Block, Grand Millennium Plaza, 181 Queen’s Road Central, Hong Kong.

  • How does HQ Broker make money?

HQBroker makes its money by charging its traders a spread on all the trades that they made on the HQBroker’s platform.

  • How do I deposit in HQ Broker account?

You can deposit funds using bank wire transfer, credit/debit cards or through Skrill.

  • How do I withdraw money from HQ Broker?

Withdrawals at HQBroker is supported through bank wire, credit cards, and  Skill.

  • How do I open an account with HQ Broker?

To open an account at HQBroker, you need to fill up a registration form.

  • Is HQ Broker reliable?

Yes, HQBroker is a reliable broker. The broker operates by the industries best practices.

  • Does HQ Broker use MetaTrader?

Yes, HQBroker uses the MetaTrader 4 trading platform.

  • What is HQ Broker leverage?

The maximum leverage offered by HQBroker is 1:400.

  • Is HQ Broker a scam?

No, HQBroker is not a scam. The broker has invested considerable resources to ensure that their traders have a safe and secure environment to conduct their trading activities.

  • How safe is HQ Broker?

HQBroker uses the latest SSL encryption technology to secure its website from hackers.

HQBrokerOverview

Company Information

Broker DetailsInfo
Headquarters CountryHong Kong
Foundation Year2017
Publicly TradedNo
Number Of Employees200

Deposit Options

Cash-U, Credit Card, Moneybookers, Neteller, PayPal, QIWI, Skrill, Webmoney, Western Union, Wire Transfer

Withdrawal Options

Cash-U, Credit Card, Moneybookers, Neteller, PayPal, QIWI, Skrill, Webmoney, Western Union, Wire Transfer

Contact Information

Trading Account Options

Account TypeInfo
Min. Deposit$250
Max. Leverage1:400
Mini AccountYes
Demo AccountYes
Premium AccountYes
Islamic AccountYes

HQBroker Trading Features

Suitable For

Trader LevelYes/No
BeginnersYes
ProfessionalsYes
Day TradingYes
Weekly TradingYes
Swing TradingYes
Social TradingNo

Customer Service

TimeYes/No
24 Hours SupportYes
Support During WeekendsNo

Customer Support Languages

English, French, Italian, Portuguese, Russian, Spanish

Trading Services

ServiceInfo
Supported Trading PlatformsMT4
Commission On TradesYes
Fixed SpreadsYes
Educational ServiceYes
SignalYes
Email AlertsYes
OCO OrdersYes
Trailing SP/TPYes
Automated TradingYes

Supported Instruments

Instrument TypeYes/No
CurrenciesYes
CommoditiesYes
CFDsYes
IndicesYes
ETFsNo
StocksYes
BondsYes

HQBrokerUser Reviews

Rate this broker
  • 5.0
    Good Support Team
    They have answered all my questions and made all the process as simple as possible.
    Peter
  • 4.0
    Good support service
    Way back when I was still learning about trading, I was subscribed to HQbroker’s YouTube channel, mainly because they were posting great learning content. I thought why not try it for myself, so creating an account with them. I started by depositing a small amount of money last Jan 18th without dealing with their signals. Around Feb 10, I requested for my first withdrawal after making a profit of about 35% my initial deposit. I opted for a wire transfer, which was supposed to reflect in my account in 2-5 business days. Feb 15 came, and I still didn't receive my money. I was already feeling nervous because I've seen some negative feedback about them. I called support, and the lady said that my request was on a pending status, so she forwarded it to the finance department for them to release my funds. I received an email in less than 24 hours, saying my request has been approved and that I would receive my money within 1-2 business days. That was in the weekend so I understand why the money was only wired to my account last Feb 20. Even though the withdrawal took a bit longer than I expected, I still received the exact amount I requested. The issue was solved, but it would be better if this won't happen anymore as it involves clients' money. Good thing the support I talked to was able to quickly take action so the issue didn't escalate further.
    Timothy
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SymbolLast PriceChange
EURUSD
EUR/USD
1.1770
-0.0020
-0.17%
GBPUSD
GBP/USD
1.3473
-0.0038
-0.28%
XAUUSD
Gold
1292.6
+3.3600
+0.26%
CL
Crude Oil
71.385
-0.1750
-0.24%
SPX
S&P 500
2712.3
-9.8750
-0.36%
DAX
DAX 30
13076.7
-37.250
-0.28%
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