Charts are flexible and adaptable.
Both apps current have average reviews, with some users saying they can be slow or difficult to navigate. In my experience testing the app on my one-year-old Android phone, the app was straightforward and simple to follow and everything was fast and zippy.
Forex.com does not offer bank accounts.
No banking here. Forex.com only offers accounts for currency and precious metal trading in the US.
Customer support is available by phone, live chat, or email 24 hours a day during market hours.
Sometimes you need a little help. Whether it’s figuring out the right way to enter a trade or iron out a question about funding your account, reaching customer support is very easy.
Hours are 10:00 am Eastern on Sunday to 5:00 pm Eastern on Friday. Help is there 24 hours a day, so even if you’re trading in the middle of the night, help is standing by.
For live chat, go to the Forex.com website. Email support at firstname.lastname@example.org. Or call 1-877-367-3946. Support has channels on Twitter, Facebook, and YouTube, but you’re better off calling or using live chat for urgent issues.
The website also includes an extensive FAQ section and downloadable guides and manuals for Forex.com platforms.
Bonus & Promotions
There is no current bonus or promotion for US accounts.
The Forex.com website shows a past promotion to earn $50 after depositing $250 in a new account. This, however, has come to an end. There is no current promotion or bonus available.
Regulations, Reputation, and Security
Forex.com is part of a large company with over $1 billion in assets. It utilizes strong account segregation and security policies to keep customer deposits safe.
Forex.com is owned by GAIN Capital Holdings, a public company based in Bedminster, New Jersey, USA. It operates subsidiaries around the world which are regulated by the Cayman Islands Monetary Authority and financial authorities in the UK, Japan, Canada, Australia, and the United States.
Customer funds are segregated from operating funds and stored at a network of banks. This projects funds from misallocation. Forex.com does not run its own proprietary trading, it only supports its customer’s trading accounts.
Parent company GAIN Capital reported over $1.3 billion in assets and liquidity well above regulatory capital requirements.
Research and Education
Forex.com offers research and education resources to help you make informed trading decisions.
To make money with CFDs and forex, you’re trading on forward-looking news and economic indicators. Forex.com puts news and technical research at your fingertips when logged in to any of its platforms.
Trading Central features technical insights, market buzz, and analyst views. By digging into news stories and analyzing coverage, Forex.com helps you see what’s hot and what’s not.