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MultiBank Group Review 2025

By:
Plamen Stoyanov
Reviewed By:
Ola Alder
Updated: Nov 18, 2025
Overall Rating
4.5
  • Trust
    4.5
  • Fees
    4.0
  • Platforms and Tools
    4.6
  • Tradable Instruments
    4.5
  • Customer Support
    5.0
  • Research
    4.2
  • Deposit and Withdrawal
    4.9
  • Account Types and Terms
    4.8
  • Education
    4.4
  • How Did We Test and Rate This Broker?
    When trading forex and CFDs, understanding a broker's strengths and weaknesses is essential. We developed a proprietary rating system, which is the result of extensive research and hands-on evaluation by our expert reviewers. With a rigorous approach, our reviewers manually assess each broker, investing more than 50 hours per review, checking and testing the broker while analyzing over 250 variables to simplify the broker selection process for you. The categories we evaluate include trustworthiness, trading platforms, customer support, regulatory oversight, spreads, fees, the variety of instruments offered, education, and research tools. This unique rating system is specifically developed to ensure that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review, our team of experts can provide in-depth insights and help you make well-informed decisions when choosing the broker that best suits your trading goals.
    Chart

    Our Take on Multibank

    Founded in 2005 and headquartered in Dubai, MultiBank is one of the most heavily regulated brokers globally, holding licenses from 15 financial authorities, including ASIC, CySEC, and BaFin.

    The broker offers over 14,200 CFD instruments across forex, commodities, indices, shares, and cryptocurrencies — a range far broader than the industry average.

    I was particularly impressed by the MultiBank App, which combines an intuitive design with TradingView-powered charting, integrated market analytics, and copy trading. Traders can also opt for the familiar MetaTrader 4 or 5 platforms.

    MultiBank’s spreads are mostly competitive, ranging from low to average, though BTCUSD and EURUSD spreads are on the higher side. I also found the MultiBank web platform missing some key tools, such as one-click and automated trading. However, these features are available on MT4 and MT5.

    Still, the broker stands out with its free VPS hosting, FIX API access, strong research, and comprehensive education, making it a robust and versatile choice for day traders, high-volume professionals, and copy traders alike.

    Multibank Pros and Cons

    Pros Cons
    • Multi-regulated
    • 14,200+ tradable instruments
    • Powerful MultiBank App with TradingView charts
    • Access to deep liquidity
    • Free VPS and FIX APIs
    • Robust market research
    • Insightful educational content
    • High EURUSD and BTCUSD spreads

    Does MultiBank Fit Your Trading Style?

    When reviewing a broker, we assess whether it suits different trading strategies and trader profiles. To achieve this, we evaluate the availability of the necessary features and tools. Here’s our verdict about MultiBank:

    MultiBank is a solid choice for casual traders. It offers intuitive, feature-rich platforms, a wide range of tradable instruments, and reliable customer support. Its Standard account requires a minimum deposit of just $200, making it accessible and appealing to everyday retail traders.

     

    The broker offers social and copy trading via its trading platform and mobile app. The service is geared towards signal followers who want to mimic the successful strategies of other traders and signal providers who want to earn a subscriber’s fee.

     

    MultiBank provides comprehensive market research, offering traders the insights they need to make informed, real-time decisions. Another major advantage is its connection to 20 liquidity providers, ensuring deep liquidity and smooth order execution even during times of high market volatility.

     

    I consider MultiBank’s MT5 platform the best option for automated trading. It features Expert Advisors (EAs) and has a built–in strategy tester. MultiBank also provides free VPS hosting for low-latency trading and FIX APIs for DMA trading.

     

    Live testing revealed that Multibank’s overnight fees range from low to average compared to the industry benchmark. However, it lacks low-risk securities, such as bonds and ETFs.

     

    The MultiBank platform features expressive charts and integrates actionable trading signals, providing day traders with the tools to spot and act on emerging opportunities in real-time. The only downside is the broker’s mixed spreads, which vary in competitiveness across different instruments.

     

    Scalping is available on MT4, MT5, and MultiBank’s proprietary platform. While the MultiBank platform stands out with its responsive, high-definition charts—a feature MetaTrader lacks—it does not support one-click trading, ultra-low timeframes, and several other key functionalities necessary for scalping that are available with MT4/MT5.

     

    MultiBank does not offer any real stocks for value investing or portfolio building.

     

    What Sets Multibank Apart?

    MultiBank stands out for being licensed by 15 different financial regulators worldwide — a clear sign of its commitment to client safety and compliance with stringent standards across multiple jurisdictions.

    Multibank Video Review

    I opened a Standard account with MEX Atlantic Cooperation and tested the MultiBank App on web and mobile. Some features and services may vary depending on your location.

    MultiBank Group Main Features

    ☑️ RegulationsCySEC (Cyprus), TFG (China), FMA (New Zealand), BaFin (Germany), MAS (Singapore), ASIC (Australia), SCA (United Arab Emirates), BVI FSC (Virgin Islands, British), CIMA (Cayman Islands)
    🗺 Supported Languages
    English, Filipino, Russian, Arabic, Spanish, Chinese, Vietnamese, Bahasa, French, German, Italian, Portuguese, Thai, Japanese, Polish
    💰 ProductsCurrencies, Stocks, Crypto, Indices, Commodities
    💵 Min Deposit$50
    💹 Max Leverage
    1:30 (CySEC), 1:500 (TFG), 1:30 (FMA), 1:30 (BaFin), 1:20 (MAS), 1:30 (ASIC), 1:1000 (BVI FSC), 1:250 (CIMA)
    🖥 Trading Desk TypeMarket Maker, ECN, DMA
    📊 Trading PlatformsMT5, MT4, MultiBank App
    💳 Deposit Options
    Wire Transfer, Cryptocurrencies, Neteller, Skrill, Debit Card, Credit Card, Pagsmile, Paytrust, My Fatoorah, Thai QR Payment, Pay Retailers, GlobePay, Dragon Pay, Pix, Boleto, Korapay, Plus Wallets
    💳 Withdrawal Options
    Wire Transfer, Cryptocurrencies, Neteller, Skrill, Debit Card, Credit Card, Paytrust, Pagsmile, My Fatoorah, Thai QR Payment, Pay Retailers, GlobePay, Dragon Pay, Pix, Boleto, Korapay, Plus Wallets
    🤴 Demo AccountYes
    🗓 Foundation Year2005
    🌎 Headquarters CountryUnited Arab Emirates
    Risk DisclosureCFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

    MultiBank Group Full Review

    Trust

    4.5
    How Did We Test the Broker's Trustworthiness?
    Assessing a broker's trustworthiness with your funds is vital. To help you make the right decision, we carefully checked each broker's regulatory license and examined how well they protect traders. Moreover, we looked at the broker's stability by studying their business history, corporate structure, and industry experience. Finally, we thoroughly reviewed all of the broker's legal documentation, including terms, conditions, and fees, and evaluated their transparency based on our analysis. Our hands-on approach ensures that even novice traders have the knowledge they need to make smart decisions.
    trust chart

    MultiBank operates through 15 globally regulated entities, overseen by top-tier authorities such as ASIC, CySEC, and BaFin. The broker safeguards client funds in segregated accounts, while several of its entities also offer negative balance protection and access to compensation schemes. MultiBank’s transparent legal framework and civil liability insurance further reinforce its strong commitment to client safety.

    Entity Features  MEX Atlantic Cooperation MEX Australia Pty Ltd MEX Digital Pty Ltd MEX Asset Management GmbH MEX Europe Ltd MEX Asset Management GmbH-Austria branch MEX Global Financial Services LLC MEX Digital FZE MEX Global Markets PTE. Ltd Ikon Financial Services Cooperation Ltd MultiBank FX International Cooperation MEX Pacific (V) Ltd MEXFM Securities (Mauritius) Ltd MB Group (Seychelles) Limited MEXD Worldwide Private Limited
    Country/Region Cayman Islands/Grand Cayman Australia/Sydney Australia/Sydney Germany/Frankfurt Cyprus/Limassol Austria/Vienna  UAE/Dubai UAE/Dubai Singapore China/Tianjin British Virgin Islands Vanuatu/Port Vila Mauritius/Port Louis Seychelles/Mahe India
    Regulator CIMA ASIC AUSTRAC BaFin CySEC FMA SCA VARA MAS TFG BVI FSC VFSC FSC FSA Not Regulated
    Tier 3 1 1 1 1 1 2 2 2 2 3 3 3 3 NA
    Segregated Funds Yes Yes Yes Yes Yes Yes  Yes Yes Not Specified Not Specified Not Specified Not Specified Not Specified Not Specified Not Specified
    Negative Balance Protection No Yes Yes Yes Yes Yes No No Not Specified Not Specified Not Specified Not Specified Not Specified Not Specified Not Specified
    Compensation Scheme Up to $1 million under Civil Liabilities Insurance No No Up to EUR 20,000 under ICF Up to EUR 20,000 under ICF Up to EUR 20,000 under ICF No No Not Specified Not Specified Not Specified Not Specified Not Specified Not Specified Not Specified
    Maximum Leverage 1:500 1:30 1:30 1:30 1:30 1:30 1:500 1:500 1:500 1:500 1:500 1:500 1:500 1:500 1:500

    MultiBank Regulators

    When reviewing brokers, we examine the licenses held by each of their entities to determine how effectively they protect clients. We use a simple three-tier system to rank regulatory bodies, with Tier 1 being the most trusted and offering the highest level of protection.

    This is what I discovered about the fifteen entities operating under the MultiBank trade name:

    • MEX Atlantic Corporation is licensed and regulated by the Cayman Islands Monetary Authority (CIMA) under license number 1811316. We rate CIMA as a Tier-3 regulator.
    • MEX Australia Pty Ltd is licensed and regulated by the Australian Securities and Exchange Commission (ASIC) under license number 416279. We rate ASIC as a Tier-1 regulator.
    • MEX Digital Pty Ltd is a Corporate Authorised Representative of MEX Australia Pty Ltd and is registered as a Digital Currency Exchange with AUSTRAC under license number 100724469. We rate AUSTRAC as a Tier-1 regulator.
    • MEX Asset Management GmbH is licensed and regulated by the German Federal Financial Supervisory Authority (BaFin) under license number HRB73406. We rate BaFin as a Tier-1 regulator.
    • MEX Europe Ltd is licensed and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 430/23. We rate CySEC as a Tier-1 regulator.
    • MEX Asset Management GmbH, Austria branch, is licensed and regulated by the Financial Markets Authority (FMA) of Austria under license number 491129z. We rate FMA as a Tier-1 regulator.
    • MEX Global Financial Services LLC is licensed and regulated by the Securities and Commodities Authority (SCA) of the UAE under license number 20200000031. We rate the SCA as a Tier-2 regulator.
    • MEX Digital FZE is licensed and regulated by the Virtual Assets Regulatory Authority (VARA) of the UAE with license number VL/24/06/001. We rate VARA as a Tier-2 regulator.
    • MEX Global Markets PTE. Ltd is licensed and regulated by the Monetary Authority of Singapore (MAS) under license number CMS101174. We rate MAS as a Tier-2 regulator.
    • Ikon Financial Services Corporation Ltd is licensed and regulated by the Tianjin Financial Government (TFG) of China under license number 120000400121019. We rate the TFG as a Tier-2 regulator.
    • MultiBank FX International Cooperation is licensed and regulated by the Financial Services Commission (FSC) of the British Virgin Islands under license number SIBA/L/14/1068. We rate the FSC as a Tier-3 regulator.
    • MEX Pacific (V) Ltd is licensed and regulated by the Vanuatu Financial Services Commission (VFSC) under license number 700443. We rate the VFSC as a Tier-3 regulator.
    • MEXFM Securities (Mauritius) Ltd is licensed and regulated by the Financial Services Commission (FSC) under license number C22185514. We rate the FSC as a Tier-3 regulator.
    • MB Group (Seychelles) Limited is licensed and regulated by the Financial Services Authority (FSA) of Seychelles under license number 8424231-1. We rate the FSA as a Tier-3 regulator.
    • MEXD Worldwide Private Limited is incorporated under the Corporations Act in India. The entity is not regulated.

    How Does MultiBank Protect You?

    Brokers operate multiple entities globally, but regulatory protections vary. Some regulators enforce stricter financial standards than others, so traders should understand the safety measures of the entity with which they choose to open an account.

    Here is how MEX Atlantic Cooperation protects you:

    Segregated accounts – Client funds are kept separate from the company’s own capital.

    Compensation scheme – MultiBank has issued a Civil Liabilities Insurance protecting client funds by up to $1 million.

    Negative balance protection – Your losses can exceed your invested capital.

    To learn more about the most essential safety mechanisms and how they apply to you, click here.

    Note: MultiBank’s safety measures vary by entity, as each operates under different regulations. Before opening an account, verify the entity with which you’ll trade and the specific protections that apply.

    Stability and Transparency

    In our Trust category, we assess how stable and transparent a broker is. This includes how long they’ve been in business, the size of the company, and how openly they share essential information.

    I reviewed MultiBank’s company profile on its website and LinkedIn page and found that the broker has been in operation for more than two decades, employing nearly 1,000 professionals worldwide—clear evidence of its stability and long-standing presence in the industry.

    I also examined the broker’s legal documents and client agreements and found them to be transparent, well-structured, and easy to understand.

    Lastly, I appreciated that MultiBank displays live spreads directly on its website, allowing traders to gauge pricing transparency and competitiveness easily. Even better, the MultiBank App automatically shows the spread value between bid and ask prices, saving traders the trouble of calculating it themselves.

    Is MultiBank Safe?

    I concluded that MultiBank can be considered very safe to trade with due to the following factors:

    • Regulated by 15 authorities worldwide, including several top regulators: ASIC, CySEC, BaFin.
    • Protects client money from the broker’s credit risk.
    • Committed to compensating its clients in case of insolvency.
    • Has transparent legal documents.

    Fees

    4
    How Did We Test the Broker's Fees and Commissions?
    Broker commissions and fees can be challenging to understand. To simplify this for you, we carefully examined all the broker's fee-related documentation and presented it in a clear, easy-to-understand format. Furthermore, we conducted hands-on tests on spreads and commissions for the most common instruments during both London and New York trading sessions. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
    fees chart

    MultiBank’s Standard account features spreads that range from low to average, with the most competitive rates available on share CFDs. The broker charges no trading commissions and maintains low-to-average swaps compared to industry norms. Deposits and withdrawals are free of charge, although the inactivity fee is relatively high.

    MultiBank Trading Fees

    MultiBank Spreads

    I tested MultiBank’s spreads on 17 September 2025 during the London and New York opens. The results are shown in the table below:

    Instrument Live Spread AM Live Spread PM Industry Average
    EURUSD 1.5 pips 1.5 pips 1.08 pips
    GBPJPY 1.9 pips 1.9 pips 2.44 pips
    Gold (XAUUSD) 25 pips 25 pips 23 pips
    Crude Oil 0.03 pips 0.03 pips 0.03 pips
    Apple NA 0.12 points 0.33 points
    Tesla NA 0.35 points 0.50 points
    Dow Jones 30 2.1 basis points 1.0 basis points 3.3 basis points
    Germany 40 1.5 basis points 1.5 basis points 2.4 basis points
    Bitcoin $40 $40 $34

    My test revealed that MultiBank’s GBPJPY, Apple, Tesla, and Dow Jones 30 spreads were the tightest. The spreads on gold, crude oil, and the DAX 40 were aligned with the industry average, while its EURUSD and BTCUSD spreads sit at the higher end.

    MultiBank Swaps

    A swap fee is the cost of keeping a trade open overnight, and it’s tied to the difference in interest rates between the two currencies in a pair. If you’re holding a buy (long) position, you may either pay or earn interest depending on the rates—this is called a swap long. The same applies to a sell (short) position, where the overnight charge or credit is called a swap short.

    The values listed below are for one full base currency contract (100,000 units).

    Instrument Swap Long Swap Short
    EURUSD Charge of $5.48 Charge of $1.13
    GBPJPY Charge of $2.34 Charge of $4.90
    Gold (XAUUSD) Charge of $1.96 Charge of $1.66

    While MultiBank’s GBPJPY and XAUUSD swaps beat the industry benchmark, its EURUSD swap sits just above it. This makes MultiBank a good option for overnight trading. However, swaps tend to fluctuate over time.

    MultiBank Non-Trading Fees

    MultiBank does not charge a handling fee for deposits or withdrawals, though third-party processing fees may apply.

    I also found that MultiBank imposes a $60 inactivity fee after just three months of account dormancy. This charge recurs monthly until trading activity resumes or the account balance reaches zero. The fee is relatively high and applied after a comparatively short period, which may not suit occasional traders.

    Are MultiBank’s Fees Competitive?

    MultiBank’s fee competitiveness depends on the traded instruments and account activity. The broker offers tight spreads on most stocks, select forex pairs, and indices, along with zero commissions, competitive overnight fees, and free deposits and withdrawals. Although MultiBank charges a relatively high inactivity fee, which could be a drawback for less active traders.

    Platforms and Tools

    4.6
    How Did We Test the Broker's Trading Platforms?
    We understand that platforms play a crucial role in your trading experience. That's why we spent many hours testing the broker's web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. From experimenting with different order types to testing execution speeds, charting, and other features, we thoroughly examined every aspect of these platforms based on our trading expertise, helping you make an informed choice.
    platforms chart

    MultiBank has built a flagship trading platform available on both web and mobile. It features advanced charting tools, an intuitive interface, and integrated market research. For traders who prefer classic setups, the broker also offers MetaTrader 4 and MetaTrader 5. Additionally, MultiBank offers free VPS and FIX API access, as well as supports copy trading, providing more flexible trading strategies.

    Platform/Tool Suitable For
    MetaTrader 4 (Web, desktop, mobile) Easy order execution, basic technical analysis, automated trading, trading on the go
    MetaTrader 5 (Web, desktop, mobile) Easy order execution, basic technical analysis, automated trading, trading on the go
    MultiBank App (Web and mobile) Advanced technical analysis, advanced market research, copy trading, trading on the go, account management
    VPS Hosting Low-latency trading, high-volume traders
    FIX API Low-latency trading, DMA trading

    MultiBank App Web

    I tested the MultiBank App and was impressed by its easy-to-navigate design, fluid charts, and high customizability. The platform’s charting capabilities are powered by the seamless TradingView, giving it that extra edge for chart artists. It also features advanced market analytics and trading signals, as well as copy trading.

    I appreciated that the spread value for each instrument is displayed between the bid and ask prices, giving traders a quick glance at the current trading price. MultiBank App also features direct customer support via live chat and provides a straightforward and fast instrument search.

    Availability & Features

    The MultiBank App is compatible with all major search engines and is available in multiple languages, including English, French, Russian, Arabic, Spanish, and more.

    The MultiBank App features include:

    • Customizable Watchlists: Keep tabs on your favorite instruments with ease.
    • Chart Trading: Place and manage orders directly from the chart, including entry points, volume, stop-loss, and take-profit levels.
    • Integrated Analytics: Assess the prevailing market sentiment and viable trading opportunities.
    • Copy Trading: Access MultiBank’s leaderboard of signal providers and select a trading strategy to copy.

    The MultiBank App has greatly improved since my last review and now meets the needs of most traders. Its only drawback is the lack of automated trading via Expert Advisors (EAs), though this feature is available on MT4 and MT5.

    Charting & Analysis Tools

    The MultiBank App trader is loaded with analytical tools:

    • 107 built-in technical indicators: From trend-following to oscillators and volume-based tools.
    • 50+ drawing tools: Including Fibonacci retracements, Elliott Waves, and more for technical pattern spotting.
    • 7 timeframes: Great for multi-timeframe analysis — one of the largest offerings in the industry.
    • 12 chart types: Line, bar, and candlestick options let traders view price action in their preferred format.

    The chart screen is powered by TradingView, making it quite versatile and highly customizable. Price action is fluid, represented in high definition, and easily scalable. This makes it easier to interpret and spot viable trading opportunities.

    Order Types

    The MultiBank App offers three execution modes and covers all the core order types needed by most traders:

    • Market Orders: Instant execution at the best available price — ideal for quick entries
    • Limit Orders: Target a specific price level for entry, though execution isn’t guaranteed.
    • Stop Orders: Protect open positions with predefined risk levels. Stop-loss orders automatically convert into market orders once triggered.

    MultiBank App Web: My Key Takeaways

    The MultiBank App is a powerful trading platform that offers users a seamless interface, advanced charting capabilities, comprehensive market analytics, and personalized customer support. I recommend it to traders interested in conducting probing technical analysis and copy trading. The platform’s only drawback is that it does not support automated trading.

    MultiBank App Mobile

    The mobile version of MultiBank App mirrors the flexibility and sophistication of its web platform. It features high-definition, easily scalable charts and integrates the broker’s robust market research, enabling informed trading on the go. I also liked that the app includes educational videos that explain its key features and functionalities.

    On the downside, the MultiBank mobile app lacks technical indicators and drawing tools, which may disappoint some technical traders.

    MultiBank App Mobile: My Key Takeaways

    I appreciated the MultiBank mobile app for its intuitive and user-friendly design. It is pretty easy to navigate, and even first-time traders can quickly learn their way around it. I also found the app an indispensable tool for trading on the go, account management, market research, and copy trading.

    MultiBank Execution Model

    MultiBank supports both market-maker and ECN/DMA models, depending on the underlying trade account. Client orders are either filled by the broker (market maker), who trades against the client to create liquidity, or matched electronically using communication networks. Both models ensure fast and reliable order execution.

    Trading Tools

    MultiBank elevates the trading experience with a strong suite of supporting tools. It offers free Virtual Private Server (VPS) hosting for low-latency execution to clients with a minimum equity of $2,000 and a monthly trading volume of 10 lots.

    The broker also provides FIX API solutions for Direct Market Access (DMA), enabling high-volume traders to access the tightest spreads directly from the exchange’s order books.

    Tradable Instruments

    4.5
    How Did We Test the Broker's Tradable Instruments?
    For this section, we examined the broker's market offering, assessing the variety and depth of instruments and asset classes available for trading. Through our proprietary database, we then compared the results with other brokers. This comprehensive analysis allows you to determine if the broker offers the specific instruments and trading options you're looking for.
    tradable_instruments chart

    MultiBank offers an impressive lineup of over 14,200 CFD instruments across forex, commodities, shares, indices, and cryptocurrencies. The range is broad and diverse, exceeding industry standards. The only shortcoming is the absence of low-risk assets like ETFs or bonds.

    Markets  Number Types  Contract Types Industry Average
    Forex Pairs 40 Major, Minor, and Exotic Spot 30 – 75
    Commodities  11 Metals, Energies, and Softs Spot and Futures 5 – 10
    Shares 14,100+ Retail, Tech, Financial, Other CFD 100 – 500
    Indices  23 US, EU, Asia, Other Cash and Futures 10 – 20
    Cryptocurrencies 13 Major and Minor CFD 10 – 20

    MultiBank offers a relatively average number of currency pairs and cryptocurrencies, but a number of commodities, share CFDs, and indices is higher than the industry benchmark.

    What Are CFDs?

    CFDs (Contracts for Difference) let you trade on the price movements of assets—like gold—without actually owning them.

    For example, if you go long on gold and the price rises, you profit; if it falls, you lose—without ever buying real gold.

    The biggest perk? You can jump in or out of the market quickly to take advantage of even the smallest price changes.

    What CFDs Can You Trade With MultiBank?

    Currency Pairs Commodities 
    EURUSD | GBPJPY | EURCHF | AUDCAD | CADJPY | GBPNZD  Gold | Crude Oil | Brent Oil | Silver | Palladium | Natural Gas | Platinum
    Shares CFDs Indices
    Apple | Tesla | Google | Microsoft | META | IBM | General Electric | Nike Dow Jones 30 | Germany 40 | Nasdaq 100 | Japan 225 | S&P 500
    Cryptocurrencies
    Bitcoin | Chainlink | Ether | Litecoin | Stellar | Dogecoin | Cardano

    MultiBank Instruments: My Key Takeaways

    Most of MultiBank’s tradable instruments consist of share CFDs, giving traders access to a wide range of markets and sectors. The broker also offers a solid selection of commodities and indices, available for trading on both the spot and futures markets. My only gripe is the absence of low-risk securities like ETFs and bonds, which would provide more options for diversification and hedging.

    Customer Support

    5
    How Did We Test the Broker's Customer Support?
    Traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We put the broker's customer support to the test ourselves using all possible channels, such as chat, phone, and others. Our evaluation focused on the accessibility of live agents, as well as the helpfulness and professionalism of their responses. This way, we provide you with comprehensive insights into whether a broker can deliver full support when you need it most.
    customer_support chart

    MultiBank provides multilingual support 24/7 via live chat, email, and phone. There is also a callback option and a dedicated FAQ section on the website for more general questions. The agents are sufficiently knowledgeable and respond quickly.

    Customer Support Channels

    Live Chat Email Phone
    24/7 from the website By filling out a form +600575250

    Customer Support Test

    When we test a broker’s customer support, we evaluate the agent’s knowledge of their own website, the time it takes them to respond to questions, and the level of detail in their answers.

    I conducted my testing of MultiBank’s customer support over a couple of days, asking a series of questions of varying difficulty to assess the agents’ knowledge and responsiveness.

    I first contacted the broker on September 19 at approximately 13:50 CET via live chat. An agent connected within a minute. Their answers were prompt and straightforward, though the agent did not seem to be aware that the MultiBank App is only available for web trading. In contrast, its mobile app version is available for download.

    Available Languages 
    English, Spanish, French, German, Italian, Portuguese, Arabic, Chinese, Russian, Thai, Vietnamese, Malay/Bahasa Melayu, Japanese, Polish

    Deposit and Withdrawal

    4.9
    How Did We Test the Broker's Deposit and Withdrawal Process?
    The deposit or withdrawal process can be tricky since you may encounter hidden fees or longer than expected processing time. To assess the broker's offerings, we examined their deposit and withdrawal options and conditions. Using our proprietary database, we then compared these results with those of other brokers.
    deposit chart

    MultiBank accepts payments via bank wire, credit and debit cards, cryptocurrencies, and several e-wallets. There is no handling fee for deposits and withdrawals, though third-party processing fees may apply. Transaction times are within the norm.

    How Do You Deposit Money With MultiBank

    Deposit Method  Currency Fee  Processing Time
    Bank Wire Various $0 3-5 business days
    Credit/Debit Cards Various $0 Instant
    Skrill EUR, USD $0 Instant
    Neteller EUR, USD $0 Instant
    Pagsmile  BRL $0 Instant
    myFatoorah KWD, SAR $0 Instant
    Plus Wallets Varied $0 Instant
    Thai QR Payment  THB $0 Instant
    PayTrust IDR, MYR, VND, THB $0 Instant
    Pay Retailers Varied $0 Instant
    Korapay NGN, KES, GHS, ZAR, XAF, XOF $0 Instant
    PaymentAsia HKD, CNY, USD $0 Instant
    Boleto BRL $0 Instant
    Pix BRL $0 Instant
    GCash PHP $0 Instant
    Dragonpay PHP $0 Instant
    Globepay USD, GBP, INR, RMB $0 Instant
    Cryptocurrencies BTC, USDT ERC20, USDT TRC20 $0 Instant

    How Do You Withdraw Money With MultiBank

    Withdrawal Method  Currency Fee  Processing Time
    Bank Wire Various $0 3-7 business days
    Credit/Debit Cards Various $0 Up to 24 hours
    Skrill EUR, USD $0 Up to 24 hours
    Neteller EUR, USD $0 Up to 24 hours
    Pagsmile  BRL $0 Up to 24 hours
    myFatoorah KWD, SAR $0 Up to 24 hours
    Plus Wallets Varied $0 Up to 24 hours
    Thai QR Payment  THB $0 Up to 24 hours
    PayTrust IDR, MYR, VND, THB $0 Up to 24 hours
    Pay Retailers Varied $0 Up to 24 hours
    Korapay NGN, KES, GHS, ZAR, XAF, XOF $0 Up to 24 hours
    PaymentAsia HKD, CNY, USD $0 Up to 24 hours
    Boleto BRL $0 Up to 24 hours
    Pix BRL $0 Up to 24 hours
    GCash PHP $0 Up to 24 hours
    Dragon pay PHP $0 Up to 24 hours
    Globe pay USD, GBP, INR, RMB $0 Up to 24 hours
    Cryptocurrencies BTC, USDT ERC20, USDT TRC20 $0 Up to 24 hours

    Account Types and Terms

    4.8
    How Did We Test the Broker's Account Types and Terms?
    When it comes to achieving your trading goals, choosing the proper account is essential. We initiated our evaluation by personally opening an account with the broker, which allowed us to gain firsthand experience of the process and accurately asses, how fast and easy it is. In addition, we carried out an in-depth analysis of the account types and features offered by the broker, including spreads, maximum leverage, minimum deposits, and more. For a comprehensive comparison, we turned to our proprietary database and examined how this broker's account offerings and processes stacked up against other brokers.
    account chart

    MultiBank offers three account types: Standard, Pro, and ECN. The signing-up process is fast and straightforward. The minimum deposit on the Standard account is $50, which is quite affordable. The broker also offers Islamic accounts for swap-free trading.

    How to Open an Account With MultiBank

    To open an account with MultiBank, follow these simple steps:

    1. Click ‘Open a Live Account’ in the middle of the screen.
    2. Fill in your name and choose your country of residence.
    3. Enter your email address and choose an account password.
    4. Agree to MultiBank’s T&Cs and proceed with the registration.
    5. Verify the OTP code sent to your email address.
    6. Provide the rest of your personal details.
    7. Configure your trading account.
    8. Upload proof of ID and proof of address to verify your account.

    MultiBank Account Types

    Account Type Standard Pro ECN
    Spread From 1.5 pips 0.8 pips 0.0 pips
    Commission* $0 $0 $3
    Base Currencies EUR, USD, GBP, CHF, AUD, NZD, CAD EUR, USD, GBP, CHF, AUD, NZD, CAD EUR, USD, GBP, CHF, AUD, NZD, CAD
    Minimum Deposit $50 $1000 $10,000
    Minimum Traded Volume 0.01 lot 0.01 lot 0.01 lot
    Standard Contract Size 100,000 units 100,000 units 100,000 units
    Leverage Up to 1:500 Up to 1:500 Up to 1:500
    Margin Call 100% 100% 100%
    Stop Out 50% 50% 50%
    Swap Free Account Yes Yes Yes
    Demo Account Yes Yes Yes

    *Round-turn per one full contract

    MultiBank’s Standard account offers commission-free trading with floating spreads from 1.5 pips — a typical setup suited for casual traders.

    The Pro account follows a similar pricing structure but is better suited for seasoned traders, featuring a $1,000 minimum deposit and tighter spreads.

    For high-volume traders, the ECN account is the standout option, offering raw spreads from 0.0 pips and a $3 round-turn commission per traded lot (100,000 units) — well below the industry average of $6. It also supports VPS and FIX API trading for maximum efficiency. The only downside is its steep $10,000 minimum deposit.

    Lastly, MultiBank caters to portfolio managers through its PAMM accounts, which are designed to manage multiple client portfolios.

    Demo Accounts

    MultiBank offers a demo account that lets traders explore the broker’s available platforms and test their strategies in a risk-free environment. Since markets are constantly changing, it’s crucial to keep your skills sharp without risking real money. You can open a demo account before or alongside your live CFD account.

    Swap-Free (Islamic) Accounts

    MultiBank offers Islamic accounts for swap-free trading in accordance with Shariah Law. Please contact the broker for additional information.

    What is CFD Leverage?

    Leverage determines a trader’s overall market exposure. When trading Contracts for Difference (CFDs), positions can be opened for a fraction of their value because of leverage. Essentially, the broker lends the trader money, allowing them to open larger positions. Leverage multiplies the profits a trader generates from winning positions, as well as the losses incurred from failed trades.

    What Leverage Does MultiBank Offer?

    In the table below, I have listed the maximum retail leverage available with MEX Atlantic Cooperation for instruments from different asset classes:

    Asset Maximum Leverage
    Currency Pairs 1:500
    Commodities 1:500
    Share CFDs 1:20
    Indices 1:100
    Cryptocurrencies 1:20

    MultiBank Restricted Countries

    MultiBank does not accept clients who are residents of the US or any other restricted country or jurisdiction where trading is prohibited by law.

    MultiBank IB and Bonus Programs

    MultiBank Group offers a comprehensive IB program that provides a powerful mix of flexibility and rewards for partners and traders alike. Asset managers can create their own investment funds and benefit from tools like free VPS, API, and a social trading platform. Individual clients can also join the program, enjoy a 20% deposit bonus, and participate in the cashback program for additional rewards.

    Research

    4.2
    How Did We Test the Broker's Research Tools?
    Research options offered by brokers may not be seen as the most important feature for some traders, but they can provide a competitive advantage. To assess the broker's research offerings, we personally explored and tested both proprietary and third-party tools and content, such as Fundamental and Technical Analysis, Market News, educational videos, and webinars. After evaluating the availability and quality of the overall research offering, we compared the results with our benchmark to provide a comprehensive analysis of the broker's research capabilities.
    research chart

    MultiBank’s market research offers traders everything they need at their fingertips – from a frequently updated news screener to penetrating trading signals. The broker’s content is developed in-house and written in an easy-to-understand manner. It keeps traders in sync with the latest market developments and viable trading setups.

    Research Tools

    • Economic Diary: MultiBank’s in-house economic calendar keeps traders informed about key market events and upcoming economic releases that could trigger market movements — making it easier to spot trading opportunities.
    • Market News: The broker’s integrated news screener delivers up-to-date financial news and economic reports directly on the trading platform. The coverage is detailed and relevant, though it would benefit from supporting price charts for better context.
    • Market Analytics: Within the MultiBank App, traders can access various sentiment indicators to gauge market momentum. These tools highlight buying and selling pressure, daily top gainers and losers, and other useful insights.
    • Trading Signals: Verified clients also get access to real-time trading signals on multiple instruments. Each signal includes suggested entry and exit points, stop levels, and key support and resistance zones — helping traders act quickly on emerging opportunities.

    MultiBank Research: My Key Takeaways

    I rate MultiBank’s research as very high quality. It is broad and diverse, offering traders a 360-degree view of current market developments and trading setups. The broker could add a nuance by incorporating some research content from third-party resources.

    Education

    4.4
    How Did We Test the Broker's Education Offering?
    Gaining knowledge about trading in the financial markets can make the difference between success and failure. To assess the broker's educational offerings, we personally tested and evaluated the quality of the content provided, considering its relevance for both novice and experienced traders. We explored the range of materials available, such as articles, videos, webinars, and courses. After evaluating the content's volume, update frequency, and overall quality, we compared the results with our benchmark to provide a well-rounded analysis of the broker's education offerings.
    education chart

    MultiBank offers an extensive collection of educational content, including a variety of trading courses and e-books. The materials cover various aspects of the trading experience, including technical analysis, fundamental analysis, trading psychology, and other related topics. The only thing missing is content on demand (courses, videos, e-books).

    I found MultiBank’s educational offering to be both extensive and well-structured. The broker’s YouTube channel hosts over 50 platform tutorials, how-to guides, and platform tutorials, along with 26 recordings from past seminars and expos — a great mix of practical and event-based learning materials.

    Beyond video content, MultiBank provides several educational courses with more than 60 individual lessons that cover essential trading concepts in depth. The broker has also released 11 e-books that take a closer look at key topics like technical and fundamental analysis, trading psychology, and risk management.

    Overall, I found MultiBank’s educational materials to be rich, informative, and easy to follow — suitable for both beginners and intermediate traders looking to sharpen their skills.

    The Bottom Line

    MultiBank stands out as a global powerhouse in online trading, combining strong safety credentials with an exceptionally wide market offering and versatile platforms. Its 15 regulatory licenses, a broad selection of 14,200+ CFDs, and advanced tools like VPS hosting, FIX API access, and copy trading make it one of the most complete brokers in the industry.

    While some spreads — particularly on BTCUSD and EURUSD — are higher than average, and the web platform lacks certain advanced functions, the broker’s competitive overall pricing, rich research and education, and deep liquidity more than compensate.

    In my view, MultiBank is a top-tier choice for both retail and professional traders seeking a regulated, feature-packed broker with global reach and a focus on safety and performance.

    FAQ

    MultiBank is headquartered in Dubai. It also has multiple offices worldwide.
    MultiBank is considered one of the safest brokers thanks to its multiple licenses, segregation of client funds, and civil liabilities insurance.
    The minimum deposit with MultiBank is $50.
    Payments can be made via bank wire, credit and debit cards, e-wallets, and cryptocurrencies.
    Withdrawals may take from several hours to 7 business days.
    The maximum retail leverage with MultiBank is 1:500.
    MultiBank offers its proprietary MultiBank App, alongside the renowned MetaTrader 4 (MT4) and MetaTrader 5 (MT5).
    Yes, the broker has a beginner-friendly Standard account, reliable customer support, a versatile trading platform, and sophisticated educational content.
    Yes, a free demo account is available.
    MultiBank is a suitable option for scalping, as its MT5 platform offers one-click trading and a wide range of timeframes. Additionally, the broker’s free VPS and FIX API solutions are ideal for high-paced trading.
    MultiBank is an excellent option for automated trading as it provides free VPS hosting and FIX API solutions.
    MultiBank supports the simultaneous execution of offsetting positions (long and short), making it a suitable choice for hedging. However, the broker does not offer any low-risk assets, such as ETFs or bonds, making it unsuitable for long-term market exposure management.
    No, spread betting is not available with Multibank.
    Yes, Multibank offers VPS hosting.
    Yes, MultiBank operates as principal to client orders.
    No, Multibank does not operate a bank.

    See MultiBank Group Full Information

    Headquarters Country
    United Arab Emirates
    Foundation Year
    2005
    Regulations
    CySEC (Cyprus), TFG (China), FMA (New Zealand), BaFin (Germany), MAS (Singapore), ASIC (Australia), SCA (United Arab Emirates), BVI FSC (Virgin Islands, British), CIMA (Cayman Islands)
    Publicly Traded
    No
    Number Of Employees
    917
    Trading Desk Type
    Market Maker, ECN, DMA
    Trading Platforms
    MT5, MT4, MultiBank App
    Restricted Countries
    United States, United Kingdom
    Supported Languages
    English, Filipino, Russian, Arabic, Spanish, Chinese, Vietnamese, Bahasa, French, German, Italian, Portuguese, Thai, Japanese, Polish
    Min Deposit
    $50
    Max Leverage
    1:30 (CySEC), 1:500 (TFG), 1:30 (FMA), 1:30 (BaFin), 1:20 (MAS), 1:30 (ASIC), 1:1000 (BVI FSC), 1:250 (CIMA)
    Deposit Options
    Wire Transfer, Cryptocurrencies, Neteller, Skrill, Debit Card, Credit Card, Pagsmile, Paytrust, My Fatoorah, Thai QR Payment, Pay Retailers, GlobePay, Dragon Pay, Pix, Boleto, Korapay, Plus Wallets
    Withdrawal Options
    Wire Transfer, Cryptocurrencies, Neteller, Skrill, Debit Card, Credit Card, Paytrust, Pagsmile, My Fatoorah, Thai QR Payment, Pay Retailers, GlobePay, Dragon Pay, Pix, Boleto, Korapay, Plus Wallets
    Time to Open an Account
    9
    Crypto
    Ethereum, Dogecoin, Bitcoin, Litecoin, Cardano, EOS, Solana, Avalanche, Polkadot, Chainlink, Stellar, Bitcoin Cash
    Products
    Currencies, Stocks, Crypto, Indices, Commodities
    Demo Account
    Yes
    OCO Orders
    No
    Offers Hedging
    Yes
    Automated Trading
    Yes
    API Trading
    Yes
    Guaranteed Stop Loss
    No
    Guaranteed Limit Orders
    Yes
    Guaranteed Fills / Liquidity
    Yes
    Economic calendar
    Yes
    Trading From Chart
    Yes
    One-Click Trading
    Yes
    Expert Advisor
    Yes
    Social Trading
    Yes
    Autochartist
    No
    Trading Signals
    Yes
    Platform Languages
    Arabic, English, French, Spanish, Chinese, Swedish, Vietnamese, Thai, Russian, Portuguese, Italian, Bahasa, German, Romanian, Dutch
    24 Hours Support
    Yes
    Support During Weekends
    Yes
    Live Chat
    Yes
    Daily Market Commentary
    Yes
    News (Top-Tier Sources)
    Yes
    Webinars
    Yes
    Deposit Fee
    No
    Withdrawal Fee
    No
    Inactivity Fee
    Yes

    About the Author

    Plamen StoyanovBroker Analyst

    Having been a retail trader since 2013, Plamen has gained an in-depth understanding of the challenges that novice traders face today. His expertise is swing trading and day trading with a heavy emphasis on psychological and fundamental analysis. Plamen’s favourite trading instruments include FX majors and gold. He earned a Bachelor's degree in Economics and International Relations. Plamen's broad experience has equipped him with the expertise to recommend the best forex brokers.

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