Investor Protection & Regulations
“XM is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC), the Australian Securities and Investments Commission (ASIC) and the International Financial Services Commission of Belize (IFSC), offering segregated client funds and negative balance protection.”
XM is authorised and regulated by the Cyprus Securities and Exchange Commission under the company name of Trading Point of Financial Instruments Ltd, as confirmed on the CySEC register below:
XM is also regulated by the Australian Securities and Investments Commission under the company name Trading Point of Financial Instruments Ltd, as confirmed on the ASIC register below:
XM Global is also regulated by the International Financial Services Commission of Belize, as the IFSC register confirms below:
According to the broker’s website, XM offers further protection to clients by:
- Offering a negative balance protection policy.
- Holding client funds securely in segregated accounts with tier 1 banking institutions.
- Being members of the Investor Compensation Fund. (Trading point of financial instruments ltd)
The full list of additional procedures for the safety of client funds can be found on their website, as the screenshot below shows:
“XM offers clients more than 1,000+ tradable assets to trade on, across Forex, Stocks, Indices, Commodities, Metals and Energies via Spot, Futures and CFD products.”
A wide range of asset classes are available to trade on with XM, including 55+ Forex pairs, 30 Indices, 8 Commodities, 1,200+ Stocks, 4 Metals and 5 Energies across Spot and CFD trading products.
Below is a list of just some of the available markets for trading:
||Brent Crude Oil
||London Gas Oil
* Details regarding the available assets are taken from the XM website and are correct at the time of this review.
Trading costs such as spreads and commissions vary depending on the account type. For example, Standard and Micro accounts offer commission-free trading with spreads as low as 1 pip, the Ultra account offers commission-based trading with spreads as low 0.6 pips and the Zero account offers commission-based trading with spreads as low 0 pips.
“XM offers 4 different types of trading accounts globally across different regulatory jurisdictions, with each account offering unique features and benefits for beginner and advanced traders.”
XM provides clients with a large range of account types, each with its own unique features and benefits. The different account types offer different leverage amounts based on different regulatory jurisdictions (CySEC, ASIC and IFSC), as well as the choice of commission-free or commission-based accounts, as well as a Shares account, Islamic Swap-Free account and a Demo trading account.
XM ASIC Regulated Accounts
XM CySEC Regulated Accounts
XM Global Trading Accounts (IFSC Regulated)
Users can also start with a demo trading account to test the XM offering. To open a demo account, users simply need to click the ‘Open a Demo Account’ tab which can be found on the homepage:
After clicking on the ‘Open a Demo Account’ button, users are redirected to a demo account registration page asking for personal and trading account details, as shown below:
After this, an email will be sent with the users MT4 or MT5 ID, as well as a link to download the XM MT4 or MT5 trading platform.
For those opening a live account, after clicking the ‘Open an Account’ button, users are redirected to an application page asking for personal details, employment details, investor details and the knowledge and experience of the markets, as shown below:
After being accepted, users can then access their own member’s area online where they can open, close and manage different accounts as well as make deposits and withdrawals:
While XM’s large offering of different account types can be overwhelming for a beginner trader, it does offer a level of unique flexibility for traders as well. This includes having the ability to choose between different regulatory jurisdictions and commission-free or commission-based trading accounts.
XM does not accept clients from America, Canada, Israel and the Islamic Republic of Iran.
Deposit & Withdrawals options
“Uniquely, XM covers all deposit and withdrawal transfer fees for payments made via Neteller, Moneybookers and all major credit cards including Visa, Electron, MasterCard, Maestro and China UnionPay, with instant account funding.”
XM offers a wide variety of deposit and withdrawal options. Clients of XM enjoy zero fees on deposits and withdrawals made via Neteller, Moneybookers and all major credit cards including Visa, Electron, MasterCard, Maestro and China UnionPay. According to the broker’s website, funds are reflected in clients’ accounts instantly.
Deposits and withdrawals can be made directly from the XM member’s area section, accessible from the broker’s website, as shown below:
Web & Desktop Trading Platforms
“XM traders have access to the globally-recognised MetaTrader 4 and MetaTrader 5 trading platforms, accessible on PC, Mac and Web.”
XM offers traders the ability to trade on a variety of trading platforms that can be easily accessed from the broker’s homepage, as well as the member’s area online.
XM MetaTrader 4 Platform
The XM MetaTrader 4 trading platform offers a variety of features for traders, including:
- 1,000+ instruments across Forex, CFDs and Futures
- Full EA (Expert Advisor) functionality
- Social Signals trading
- 1 click trading with inbuilt news functionality
- 3 chart types
- 50 technical trading indicators
XM MetaTrader 5 Platform
The XM MetaTrader 5 trading platform offers all the features of MetaTrader 4 with a variety of additional features for traders, including:
- 300 more additional Stock CFDs
- Additional order types
- 80 technical trading indicators
- Economic calendar
- Market depth
Here is an example screenshot of the XM MetaTrader 5 trading platform for PC:
All the trading platforms on offer provide unique advantages to both beginner and professional traders, as the MetaTrader suite of trading platforms are the world’s most popular method of trading the financial markets.
XM also offers a large library of MT4 video tutorials to help beginner traders get started:
Mobile Trading Platforms
“XM offers traders the ability to trade on the MetaTrader 4 and MetaTrader 5 mobile trading apps for iOS and Android operating systems, as well as tablets. The broker also offers the XM Trading App which allows users to manage their MT4 and MT4 accounts.”
XM clients can download the XM MetaTrader 4 and XM MetaTrader 5 apps through the Apple App Store or Google Play Store for Android. Users can also trade on these mobile trading apps through iOS or Android tablets.
XM MT4 Mobile Trading App
- Full MT4 account functionality
- 3 chart types
- 30 technical indicators
- Real-time charts with zoom and scroll
XM MT5 Mobile Trading App
- Full MT5 account functionality
- Multi-asset class
- Supports all trading order types
- Built-in market analysis tools
XM Mobile Trading App
From this app, users can access their member’s area to manage their MT4 and MT5 trading accounts.
Users can also access their account settings from the XM Mobile Trading App, as well as other services.
Finally, users can also trade directly from the XM Mobile Trading App, as well as through the MetaTrader 4 and MetaTrader 5 trading apps.
“XM offers additional algorithmic trading tools and the ability to access trading signals from their own guru, as well as from MQL5.”
Clients trading with XM are offered a few additional services to enhance their trading experience. These include:
- XM Trading Tools. The broker offers a basket of algorithmic trading tools from trader Avramis Despotis for the MT4 and MT5 trading platforms. These include the Avramis River Indicator, Avramis Ribbon Indicator, Avramis Ichimoku Indicator, Avramis Bollinger Bands Indicator and the Avramis ADX and PSAR Indicator. However, to access these users need to contact their Personal Account Manager.
- MQL5 Trading Signals. Live account holders can access free signals from Avramis Despotis, as well as social trading signals from the MQL5 database of signal providers.
Commissions & Spreads
“Trading costs with XM vary depending on the account type and market being traded. The XM Standard Account and XM Micro Account offer commission-free trading with costs deriving from spreads and overnight swaps. The XM Zero Account offers commission-based trading with lower spreads.”
As XM is a market maker the broker offers a no rejection or requote policy. The XM Standard Account and XM Micro Account offer commission-free trading with costs deriving from variable spreads and swaps for overnight positions. The XM Zero Account and Shares account are commission-based.
XM Forex Trading
XM offers commission-free trading on Forex pairs with the XM Standard Account and XM Micro account. Fees to hold trades overnight (swaps) and average spreads information can be found on their website, as shown below:
For XM Zero Accounts, a commission is charged per 100,000 USD traded, albeit with lower average spreads, as the table on the broker’s website shows below:
XM Stocks Trading
XM offers commission-free trading on Stock CFDs, with different spreads per stock. The spread and swap values can be found directly on their website:
XM Commodities Trading
XM offers commission-free trading on commodities, with no exchange fees. Target spreads information can be found directly on their website:
XM Indices Trading
XM offers commission-free trading on indices with varying spreads. The spread and swap values can be found directly on their website:
XM Precious Metals Trading
XM offers commission-free trading on precious metals with varying spreads. The spread and swap values can be found directly on their website:
XM Energies Trading
XM offers commission-free trading on energies with varying spreads and no overnight fees. The spread values can be found directly on their website:
Bonus & Promotions
“XM is currently offering two promotional offers but this could be subject to change – Free VPS Services and Zero Fees on Deposits and Withdrawals.”
Brokers regulated by a European regulator cannot offer bonuses and promotions in line with ESMA rules. Thus, clients registered under Trading Point of Financial Instruments Ltd are not eligible for trading bonuses.
However, clients registered under trading point of financial instruments ltd are offered two promotional offers for account services: Free VPS Services and Zero Fees on Deposits and Withdrawals. However, this could be subject to change. More details can be found on the broker’s website.
“XM offers 24 hours a day, Monday to Friday, customer support via Live Chat, Email, Online Contact Form and Phone on more than 25 different languages.”
XM offers customer support 24 hours a day, Monday to Friday through Live Chat, Email and Phone for multiple languages including English, Greek, Simplified Chinese, Traditional Chinese, Bahasa Malay, Bahasa Indonesia, Russian, French, Spanish, Italian, German, Polish, Hindi, Arabic, Portuguese, Czech, Slovakian, Bulgarian, Romanian, Bengali, Urdu, Thai, Nepali, Tagalog, Vietnamese, Cebuano and Serbian.
After clicking on the Live Chat icon to speak to an operator on a Wednesday afternoon (UK time), a customer support agent was available in just 21 seconds. The operator was helpful when asking questions regarding their services and had a good degree of technical knowledge.
- Live Chat (link can be found on the website)
- Online Contact Form (on broker website)
- Address & Phone:
- 12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus
- 07:00 – 16:00 GMT, +357 25029933
- Level 13, 333 George Street, Sydney, NSW 2000, Australia
- Michalakopoulou 91, 3rd Floor, 11528, Athens, Greece
- 07:00 – 16:00 GMT, +30 211 7700022
- No.5 Cork Street, Belize City, Belize, C.A.
- Support Desk: firstname.lastname@example.org
“XM offers an impressive range of research tools such as market commentary, stock market news, Forex previews, technical analysis reports and analysis videos as well as Forex calculators and an economic calendar.”
Users can access a wide variety of up to date research tools directly from the XM website. The broker offers a large set of Forex calculators including an All-in-One calculator to calculate the required margin, pip value and swaps. Other calculators include a Currency Converter, Pip Value Calculator, Margin Calculator, Swaps Calculator and a Profit and Loss Calculator.
The research section is also feature-rich with market commentary articles that are up to date, stock market news reports, cryptocurrency news articles, Forex previews, Special Reports, technical analysis articles and analysis videos. The links to each of these can be found in the research section of the broker’s website as well as through the XM Mobile Trading App.
“XM offers an impressive suite of unique educational products include Forex seminars, educational videos, webinars, platform tutorials and live daily interactive education rooms.”
XM offers a wide variety of educational videos and platform tutorials. However, what is unique is the broker also offers access to a live education room and regular Forex seminars and workshops, as shown below:
Alternatively, users can also access the broker’s daily live interactive trainings from Monday to Friday in their live education rooms. There are 3 trading rooms for beginners, intermediate and advanced traders. Access to these rooms vary depending on what type of XM trading account the user has, as the screenshot from the broker’s website shows below:
“XM offers a wide variety of trading accounts giving a unique and flexible offering to trade on more than 1,000+ tradable assets across both MetaTrader 4 and MetaTrader 4 for PC, Mac, Web, iOS and Android. The broker also offers an impressive range of research and educational tools suitable for both beginner and advanced traders.”
From our observations, the XM offering provides a wide range of products and tools that are suitable for both beginner and advanced traders. While some beginner traders may be overwhelmed by the 4 different trading accounts on offer, they bring a unique level of flexibility to traders such as the choice of different regulatory jurisdictions and leverage amounts.
The XM Standard Account and XM Micro Account both offer commission-free trading with competitive spreads and swap rates. For advanced traders, there is also the XM Zero Account which offers tighter spreads with commission paid per 100,000 USD traded on Forex pairs. Users have the ability to trade on a wide variety of different asset classes, more than 1,000+ across Forex, Stocks, Indices, Commodities, Metals and Energies.
The broker offers trading on globally recognised platforms MetaTrader 4 and MetaTrader 5 across all major devices, as well as a large library of supportive videos and installation instructions. XM’s research and education section is very impressive as the broker runs Forex seminars around the world and offers traders a daily interactive live education trading room which could benefit both beginner and advanced traders.
Is XM regulated?
XM Group (XM) is a group of regulated online brokers. Trading Point of Financial Instruments Ltd was established in 2009 and is regulated by the Cyprus Securities and Exchange Commission (CySEC 120/10), Trading Point of Financial Instruments Pty Ltd was established in 2015 and is regulated by the Australian Securities and Investments Commission (ASIC 443670), and XM Global Limited was established in 2017 and is regulated by the International Financial Services Commission (IFSC/60/354/TS/19).
Where is XM based?
XM is based at 12 Richard & Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042 Limassol, Cyprus but also has international offices.
How does XM make money?
As XM is a market maker, the broker makes money through spreads, swaps and commissions on certain tradable asset classes.
How do I deposit in XM account?
Funds can be deposited into a trading account via Neteller, Moneybookers, bank wire transfer and through credit cards (Visa, Electron, MasterCard, Maestro, China UnionPay).
What is the min. deposit for XM?
The minimum deposit to open a trading account varies based on the account type but starts as lows as $5.
How do I withdraw money from XM?
Withdrawals can be made from XM through the member’s area and can be done via bank wire transfer, Neteller and to credit cards, among others.
What is the max leverage in XM?
The maximum leverage offered by XM is 1:888 but differs based on which regulatory jurisdiction that trader opens an account in.
How do I open an account with XM?
An account can be opened at the click of a button on the XM website and can be done in just a few steps.
Does XM use MetaTrader?
Yes, XM does offer MetaTrader 4, MetaTrader 5 and the MetaTrader mobile trading app.
“XM offers 4 different trading account types with the choice of commission-free, or commission-based trading on more than 1,000+ tradable asset classes across Forex CFDs, Stocks CFDs, Indices CFDs, Commodities CFDs,Precious Metals CFDs and Energies CFDs. Traders can use the globally recognised MetaTrader platforms and enjoy access to an impressive research and education section.”
XM offers 4 different trading account types across different regulatory jurisdictions (CySEC, ASIC and IFSC). This enables traders to choose between these offerings and access different leverage limits, among others. The broker offers strong regulatory oversight, with segregated client funds held with tier 1 banks and a negative balance protection policy.
Clients of XM are offered a wide variety of more than 1,000+ tradable assets across Forex, Stocks, Indices, Commodities, Metals and Energies. The XM Standard Account and XM Micro Account offer commission-free trading. The XM Zero Account offers commission-based trading on Forex pairs, albeit with lower spreads.
Users have the ability to trade on the world’s most recognised trading platforms MetaTrader 4 and MetaTrader 5, as well as on XM Mobile Trading App. Both beginner and advanced traders could benefit from the broker’s impressive research and education section which offers live Forex seminars and a live daily interactive education room.
- Regulated by CySEC, ASIC and the IFSC.
- Negative balance protection policy and segregated client funds held with tier 1 banks.
- Wide variety of trading accounts on offer with different leverage amounts and a range of commission-free, or commission-based trading.
- More than 1,000+ tradable assets across Forex, Stocks, Indices, Commodities, Metals and Energies across MetaTrader 4 and MetaTrader 5 for PC, Mac, Android and iOS.
- Impressive research and education section with Forex seminars and a live daily interactive education room.