FXGM Video Review
Investor Protection & Regulations
“FXGM is licensed and regulated by the CySEC and FSCA. The company has implemented a number of security measures in order to protect investors’ funds.“
FXGM is owned and operated by the Cypriot firm “Depaho Ltd” which is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC). The license number is 161/11.
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Depaho Ltd is also regulated by the
Financial Sector Conduct Authority (FSCA) in South Africa. The authorization number is 47709.
Depaho Ltd is also registered with the following financial authorities:
Commissione Nazionale per le Società e la Borsa (CONSOB), Italy. Registration no: 3567
Comisión Nacional del Mercado de Valores (CNMV) in Spain. Reg no: 3321
Finansinpektionen (FI) in Sweden.
Finanssivalvonta (FIN-SA) in Finland.
Komisja Nadzaru Finansowego (KNF) in Poland.
Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) in Germany. Reg no: 130520
Finanstilsynet (Norway). Reg No: FT00080174
Financial Conduct Authority in the UK. Reg no: 593528.
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Depaho Ltd, the operator of FXGM, abides by the product intervention measures of ESMA (European Securities and Markets Authority) and is a member of the Investor Compensation Fund (ICF). The ICF acts as an insurance scheme provided by participating members for their clients, in rare cases of broker insolvency.
FXGM keeps investors’ deposits in separate bank accounts from their own. They do not operate their business with traders’ funds. This is in compliance to the regulatory laws so that even if the broker becomes insolvent, investors’ funds will still be made available to them (Note: the traders’ funds are available if they have not been traded and lost, and if they are still available on the platform).
FXGM has also implemented industry security standards in order to protect their clients. They have protected their platforms and websites with a Secured Socket Layer (SSL) issued by Amazon Web Services (AWS). This ensures data encryption as it is transmitted over the internet.
“There are 43 Currency pairs, 17 Commodities, 84 Shares, 18 Indices, 9 Cryptocurrencies, 8 options assets and 2 ETFs.“
The following trading instruments are offered by FXGM for trading:
*The above list was taken from the asset listing page of FXGM’s website, and is correct as at the time of this review.
“FXGM provides the Basic, Discovery, Silver, Gold, Diamond, VIP, and VIP+ accounts for retail customers. The Professional account offers more leverage and it is only for experienced traders.“
FXGM accounts are grouped into “Professional” and “Retail” Accounts. To qualify for a Professional Account, prospective clients must prove that they have sufficient trading experience as well as trading capital. Professional clients can trade with leverage up to 1:200 (VS. up to 1:30 in retail accounts) and are not entitled to investor compensations.
The Retail Accounts are classified according to clients equity levels, the amount of equity the client has will determine which Trading Group he or she falls into. The following are the types of Retail Accounts:
Basic Account: Equity level of $200. Free trainings, pop up alerts, one-click trading and a personal account manager are some of the benefits attached to this account.
Discovery Account: Equity level of $2,000-$4,999. A price discount of 10% is offered to Discovery account holders in addition to all the benefits received by Basic Account owners.
Silver Account: Equity level of $5,000-$9,999. In addition to other benefits, analysis by “Trading Central” is available on this account. Trading Central is an independent investment and financial research services provider. They provide technical analysis, news and Education on forex, futures and other financial markets.
Gold Account: Equity level of between $10,000 to $14,999 is required to open this account. In addition to all the benefits of the Silver Account, a price discount of 30% and a rollover discount of 17% are applicable to the Gold account.
Diamond Account: Equity level of $15,000-$29,999. Price discount is 40% and rollover discount of 20% is given to Diamond Account holders.
VIP: Equity level of $30,000-$49,999. A Price discount of 50% and Rollover discount of 33% are offered to account holders.
VIP+: Equity level of $50,000 or more. The unique benefits of the VIP+ account are 50% Rollover discount and 60% price discount.
FXGM is offering “10 First Protected Positions” to their traders in order to allow them to familiarize themselves with the trading platform and test the activity. Under these protected positions, the traders keep the profits they made and any losses are credited back to the trading account. All the positions who are in protected mode have 100% loss guaranty, which means that the trader can open positions with FX, Commodities, Indices and shares, and learn their market behavior without taking any risk.
To open an account, fill the form on the website or click on the login button found on the right hand side of the top of the webpage and provide all the required documents.
This is followed by an email containing login credentials.
Click on “Proceed” and you are automatically logged in to the online trading platform.
Deposit & Withdrawals options
“FXGM accepts credit/debit cards like Visa and MasterCard, Maestro, bank wire transfers, E-wallets like Skrill and Neteller, Klarna, E Merchant Payment Solutions, Entercash, Sofort Banking, EasyEFT.“
FXGM accepts a number of payment methods. Before a deposit can be made, full registration must be completed. Payments received from a bank account, card or e-wallet source must match the FXGM account name. FXGM does not accept payments from third parties. For card withdrawals, only the amount deposited from the card can be withdrawn to the same card. Any excess can be withdrawn to the client’s bank account. FXGM processes withdrawal requests within 24 hours.
Here are the payment options accepted on FXGM:
Credit/Debit Card: The acceptable cards are Visa and Master Card. Deposits are processed instantly.
Bank Transfer: Transaction amount is unlimited. The processing takes 2-7 working days
SOFORT Banking/Skrill/Neteller: The transactions are processed instantly. The transaction amount is €177-1,763
EasyEFT: Mainly for South Africans and the payment is in ZAR. Minimum payment is 2,801 while the maximum ZAR 27981
Payments made to FXGM are always received and credited into the client’s account.
Web & Desktop Trading Platforms
“FXGM provides the “WebPROfit” proprietary web-based trading platform.”
The platform provided by FXGM is their proprietary trading platform known as “WebPROfit”. This platform is web- based and can be accessed via links from the FXGM’s website. The major advantage of being Web based is that no downloads are required. It runs across all operating systems. The platform is available in 19 languages.
Here’s some features of the platform:
Trade Forex, commodities and CFD’s
No download required
Financial news streamed directly to the platform
Real time charts & analysis
Additionally FXGM offer the MetaTrader4 platform for those traders that prefer it.
Mobile Trading Platforms
“The mobile PROfit app is developed for iOS and android phones. It is packed with features that can be used for technical analysis, order management, graphs and account management options.“
The mobile PROfit is the mobile version of the proprietary trading web platform developed by FXGM. It is developed for the iOS and android mobile devices. The app can be downloaded from their respective stores.
Here are some of the salient features of the mobile PROfit.
View real time quotes and graphs.
Complete order management, order placements, TP, SL, order history, etc
Account Management option: Deposit, Withdraw and other account features.
Technical analysis using charts, indicators, etc.
“The WebPROfit trading platform has 10 timeframes, over 150 indicators, advanced order management features, charts, account management and several other features.”
The FXGM’s WebPROfit is intuitive and full of useful tools. Here are some of the platform features:
It has 10 timeframes, spanning from one minute to one month.
Over 150 inbuilt indicators including the popular ones like Bollinger bands, MACD, Relative Strength index, etc
Advanced charting capabilities.
Advanced order management and account management.
1-click trade: Toggle between 1-CLICK mode to get trades sent immediately the order button is clicked, or to confirm mode to cross check parameters before sending to the broker for execution.
My Portfolio: This section of the platform shows the status of orders as well as the history. It features 5 tabs showing open positions, closed positions, exposure, entry orders and log. Open orders can be closed from the portfolio.
News Feed: It scrolls on the platform when the button is clicked. It is updated frequently.
Commissions & Spreads
“FXGM gets its compensation by charging a spread on all trades. Spreads offered are tight and competitive and start at 3 pips on the EUR/USD”
Find below the spread charges on the trading instruments:
Aurora Cannabis Inc
Banca Monte dei Paschi
Canopy Growth Corp
Corbus Pharmaceuticals Holding
Cronos Group Inc
Gold Fields Ltd
COMMODITIES Goldman Sachs Group Inc.
Insys Therapeutics Inc
LM Ericsson B
MTN Group Ltd
Nordea Bank AB
Old Mutual plc
Scotts Miracle-Gro Company
Swedish Match AB
Telia Sonera AB
ETFs Tele2 AB
*The above list is obtained from www.fxgm.com at time of writing
The maximum leverage is 1:200 on forex trading for a Professional account while that of all retail accounts is 1:30.
Bonus & Promotions
“For retail clients, the company cannot offer any bonuses or promotions, due to regulations, however, they still can benefit from the trading plan they choose.”
FXGM offers several trading plans such as Discovery trading group, Silver group, and others, up to VIP+ group, which gives special benefits to their clients. Professional clients can still receive bonuses and promotions.
“Customer support is available 24/5 on phone, email, fax, WhatsApp, Webchat and web forms. The webchat took a few minutes to be attended, but the response was factual and efficient”
The FXGM customer support desk is available in as many as 7 languages. The customer support desk is available 24/5. The following support mediums are provided:
“Assistant Request Form” is found on the customer support page of the website. This form is used to request for a callback or to attend to a stated request at a convenient time. The client can choose to receive the assistance by email.
Email: Customer support email: email@example.com. Seven other email addresses are listed for other departments and other services.
Phone: The customer support phone number is +357 77788 388. Other phone numbers are provided for other related services.
Fax: You can receive support through the fax no: +357 22 766 333.
WhatsApp: For WhatsApp chats, add this no: +357 97 770 122
WebChat: On the website, an instant webchat is ready to provide support on a 24/5 basis.
The support assistants are courteous and willing to help. The email response time is quick and typically within 24 hours.
Research & Tools
“FXGM provides an economic calendar, news, sms services, trading insider for traders to assist them in making their trading decision. Analysis from “Trading Central” is also provided.“
An economic calendar is provided on the FXGM’s website as well as on the platform. It assists traders in fundamental analysis.
Trading Insider: This tool shows the trading trend of other FXGM traders for a selected instrument. A trader might use this information to go with the trend or against it.
Trading Central is a global financial services and research firm. They provide FXGM’s clients with the following:
Education on Demand
SMS: Traders can activate FXGM’s free signals service via sms. Also, Newsflash and Economic calendar details can be delivered via sms alerts.
News: Market news is frequently updated on the website and trading platforms.
Charts: Netdania charts for you to create your studies on or to research the market.
Live News feed: Once you are logged in you will have access to an updating live news feed which gives you news pieces on what’s happening in the market.
Weekly market update videos: Video reviews of all the major assets and a summary for the week ahead by an FXGM analyst.
“There is a basic trader education section, traders have access to education materials mostly after registering on the website.”
The Trading Academy on the FXGM’s website is very scanty and contains very little training materials. The training is limited to the glossary and a few web pages describing CFD, leverage, forex history and a few terms.
Once registered you will have access to the PROfit platform ebook which is a user guide.
You will also gain access to 7 beginner and advanced educational videos on the following:
We couldn’t find any additional education materials on the broker’s website, however, after contacting the broker, we received an example to one of their webinars content about CFDs and Vanilla Options (which is available to users after signing up) and it was in-depth and sufficient.
“FXGM’s services are best for intermediate traders, who are able to incorporate technical analysis and market research from Trading Central into their trading styles.”
Due its simplistic style the WebPROfit app is mostly suitable for beginners. While the charting package is sufficient for beginners and intermediate traders. We would not really suggest that this platform suits pros.
Generally their services are best suited for mid-level traders who use simple trading styles. Traders who prefer to use simple indicators, signals and charts are likely to appreciate FXGM services.
Here are some of the “Frequently Asked Questions” about FXGM:
Where is FXGM based?
The FXGM broker firm is based in Cyprus.
How does FXGM make money?
FXGM makes money from spreads and commissions.
How do I deposit in FXGM account?
The payment options accepted are: VISA, MasterCard, Maestro, Bank Transfer, Neteller, Skrill, Klarna, E Merchant Payment Solutions, Entercash, Sofort Banking, EasyEFT
What is the min. deposit for FXGM?
The minimum deposit is $200.
What is the maximum leverage in FXGM?
Maximum leverage is 1:200 exclusively for Professional traders.
How do I open an account with FXGM?
Fill the online form available on the home page of
Does FXGM use MetaTrader?
No, FXGM don’t offer MT4 but they use their own proprietary platform “
“FXGM is an online broker that offers forex and CFDs for trading. The brand is regulated and therefore there is protection of clients’ funds entrusted into their brokerage firm. The brand offers a proprietary platform called WebProfit.”
The company has implemented the SSL protective protocol on their platforms and website to further protect investors from cyber fraudsters. They also participate in the Investor Compensation Fund (ICF) which will compensate investors up to €20,000 in the case their broker goes bankrupt.
The WebPROfit trading platform is web based and full of relevant tools for analysis, news and efficient trading. The Mobile PROfit is handy and provides all the standard features required for effective trading. FXGM provides several retail accounts for various categories of traders based on investment capital and services desired. Some Research tools such as Economic Calendar, Trading Insider, Analysis from Trading Central and sms services.