Crypto.com Review 2021


Crypto.com is an online exchange supporting the trading of over 70 cryptocurrencies. The platform is designed to deliver traders and investors with a wide range of cryptos.

Founded in 2016, Crypto.com is headquartered in Hong Kong, with the exchange launched in 2019. The platform provides traders with exposure to the crypto market’s most popular cryptos. These include Bitcoin (“BTC”), Bitcoin Cash (“BCH”), Cardano (“ADA”), EOS (“EOS”), Ethereum (“ETH”), Litecoin (“LTC”), Ripple (“XRP”), Stellar (“XLM), Tether (“USDT”), USD COIN(“USDC”).

The platform also offers exposure to lesser-known coins for investors looking to veer from the beaten path. These include Algorand (“ALGO”), COSMOS (“ATOM”), Enjin Coin (“ENJ”), ICON (“ICX”), Kyber Network (“KNC”), Tezos (“XTZ”), and VeChain (“VET”).

Additionally, the exchange also supports trading and investing in its very own Crypto.com Coin (“CRO”).

Crypto.com Exchange offers not only cryptocurrency trading service but a number of unique features like The Syndicate and the recently launched Supercharger which we will explain more in detail in the following section.

Crypto.com Video Review


Brokerage Services & Payment Methods

Crypto.com provides a trading platform to support the trading of cryptocurrencies.

Cryptos covered for trading include (“BTC”), Bitcoin Cash (“BCH”), Cardano (“ADA”), EOS (“EOS”), Ethereum (“ETH”), Litecoin (“LTC”), Ripple (“XRP”), Stellar (“XLM”), and Tether (“USDT”), Algorand (“ALGO”), COSMOS (“ATOM”), Crypto.com Coin (“CRO”), Enjin Coin (“ENJ”), ICON (“ICX”), Kyber Network (“KNC”), CHAINLINK (“LINK”), Tezos (“XTZ”), USD Coin (“USDC”), and VeChain (“VET”) and many more.

For users who already own cryptocurrencies supported by Crypto.com, you may transfer these to the Crypto.com compatible wallets.

Additionally, users can deposit fiat money by wire transfer or purchase cryptos with credit card via the Crypto.com App.

The Pros and Cons


  • A user-friendly platform.
  • Crypto.com offers a wide range of cryptos and a comprehensive range of crypto pairings to trade.
  • Supports deposits with crypto and deposit of fiat money via the Crypto.com app.
  • Allows withdrawals of fiat money via the Crypto.com app.
  • Cryptocurrency insurance of $360m including direction and indirect coverage via custodians. Insurance protects the user base from physical damage or destruction and 3rd party theft.
  • Strong emphasis on security, including the use of cold wallets and 2FA.
  • Stake-to-take : allow CRO hodl to earn up to 0.1% taker fee
  • Earn 20% p.a. by staking Crypto.com Coin (CRO)
  • Participate in The Syndicate
  • Users can earn interest by soft staking too
  • API races offer lucrative rewards.
  • Exchange affiliate program to let you earn referral bonus

Other positives include

  • Crypto.com App and services: As a user, you have access to an ever-widening set of services and the Crypto.com App.
  • Mobile Compatible: Android and IOS.


  • KYC compliance will be positive for some, while considered negative for traders seeking anonymity.
  • As a relatively new player in the market, with a shorter track record.

The Details

Crypto.com supports the investing and trading of cryptos.

Cryptos covered for trading include (“BTC”), Bitcoin Cash (“BCH”), Cardano (“ADA”), EOS (“EOS”), Ethereum (“ETH”), Litecoin (“LTC”), Ripple (“XRP”), Stellar (“XLM”), and Tether (“USDT”), Algorand (“ALGO”), COSMOS (“ATOM”), Crypto.com Coin (“CRO”), Enjin Coin (“ENJ”), ICON (“ICX”), Kyber Network (“KNC”), CHAINLINK (“LINK”), Tezos (“XTZ”), USD Coin (“USDC”), and VeChain (“VET”) and many more.

Users are able to deposit Crypto.com supported cryptos to exchange crypto wallets for trading.

In addition, Crypto.com offers attractive promotions and incentives to earn additional coins and rewards.

Trading Platform

Crypto.com provides a very simple to use trading platform to support the trading of cryptos.

You may make a trade via the “Exchange” page, the “Balances” page, or the “Markets” page.

For demonstrative purposes, we are setting up a trade via the “Exchange” page. When trading from the “Balances” and “Markets” pages, you will be redirected to the “Exchange” page.

Exchange Page

Go to the “Exchange” page to trade Crypto.com supported cryptos.

As shown below, on the “Exchange” page, you can select the crypto pairings from the dropdown menu on the top right-hand side of the page.

The platform also provides the latest price, high and low, 24-hour volume, and percentage change.

By selecting the crypto pairing that you wish to trade, you will then also have access to the relevant chart and the ability to buy or sell.

For demonstrative purposes, we have chosen Bitcoin (“BTC”) and Tether (“USDT”) pairing.


In order to purchase Bitcoin (“BTC”):

  • Select the BTC/USDT pairing and enter the number of Bitcoin that you wish to purchase.
  • If you wish to purchase at market price, select “Market”, as the Exchange defaults to “Limit” orders.
  • For “Limit” orders, enter the price at which you wish to purchase Bitcoin.
  • Click the “Buy” icon located on the bottom right of the “Exchange” page.
  • The order summary can also be found in your “Open Orders” section located at the bottom of the “Exchange” page.

With the trade execution section, the percentages shown refer to the amount of Bitcoin you wish to use from your total BTC holdings to make a purchase).


In order to sell Bitcoin:

  • For “Limit” orders, enter the price and the number of BTC that you wish to sell and click “Sell”.
  • The closed trade information can be viewed under the “Order History” section.
  • Once the trade has been executed, your USDT wallet will be credited.

Key features of the Crypto.com platform

Wallets: Crypto.com offers users with a comprehensive list of wallets to hold cryptos on the exchange. Users can whitelist wallets to prevent the theft of user cryptos.

Trading Arena: Crypto.com offers users trading battles and competitions. The last Trading API Race offered the first 1,000 eligible API traders with $1,000 each, with a prize pool of more than $1m.

The Syndicate: A fundraising platform for the most promising crypto projects to list their coins or tokens on the Crypto.com exchange. Events offer up to 50% discount on coins.

Stake & Earn: Users are able to stake “CRO” coins and earn interest and receive rewards with up to 20% ROI.

Soft Staking: By holding your purchased cryptos on your account exchange, Crypto.com pays daily interest and other rewards.

Promotions: Attractive promotions that include:

  • 0% trading fees for 1st 90 days for new users.
  • Up to 50% trading fee reduction on all trades for existing users.
  • 2% bonus deposit interest rate, applicable to all deposits made by new Exchange users to the Exchange wallet in the 1st 30-days after successful sign-up.

Mobile Trading: Crypto.com and the App are also available on Google Play and the AppStore.

Interactive Charts: Supported by TradingView, users have access to a wide selection of indicators to manage risk.

Help Centre: A comprehensive library of articles to assist in queries and to help navigate the platform.

Exchange: Simple to use trading platform to trade a comprehensive list of crypto pairings by market price or limit order.

Crypto.com Platform Attributes

Key attributes of the Crypto.com platform include:

  • The platform is easy to navigate making it suitable for advanced and the more novice trader and investor.
  • Users can deposit cryptocurrencies from external wallets or use a credit card, or deposit fiat currency via the Crypto.com App.
  • Crypto.com offers new user promotions. These include:
    • 0% trading fees for the first 90-days.
    • Up to 50% trading fee reduction on all trades for existing users.
    • 2% bonus deposit interest rate. This is applicable to all deposits made by new users to the exchange wallet within the first 30-days of signing up.
  • Crypto.com supports 19 cryptos including the largest by market cap to lesser-known cryptos.
  • Powered by Crypto.com Coin (“CRO”), the exchange delivers deep liquidity, low fees, and among the best execution prices.
  • A Two-Level verification process, advanced and basic, where advanced level verification allows unlimited deposits and withdrawals of up to 100 Bitcoin (“BTC”).
  • Indicators – Full suite of technical analysis tools to manage risk and support basic and advanced technical analysis.
  • Charts are direct links from TradingView – This gives users access to advanced indicators and drawing tools.
  • 24/7 – Customer support – 24 hours per day support is available via the chat page.


The Crypto.com platform provides traders with interactive charts to support trading and investment activity.

Crypto.com uses TradingView to provide the charts and chart features for the platform.

TradingView offers an extensive array of indicators and other tools to manage risk and carry out technical analysis.

Users can view and include indicators and include technical drawings that are then saved on the chart.

In order to access the charts, go to the “Exchange” page. You can then select the crypto pairing from the drop-down menu located on the top right-hand side of your exchange page.

Balances and Trading History

The platform provides users with a detailed breakdown of each transaction by “Open Orders” and “Order History”.

These can be located below the chart on the “Exchange” page.

Details include time of the trade, direction, the crypto pair, crypto price in USDT, and the volume of crypto purchased. You are also provided with the average price, status of the trade, and trade details. See below:

Additionally, Crypto.com provides you with:

  • Account balance in BTC and US Dollar equivalent, located on your dashboard.
  • Trading fees, verification status, and CRO staking summary, located on your dashboard.
  • Crypto balances, Deposit & Withdrawal History, and Withdrawal Whitelist located on your Balances page.
  • A summary of our Open Orders and Order History, located on your Orders page.

These can be located by going to your Balances page, as shown below:

Deposit & Withdrawal Options

Crypto.com facilitates the deposit and withdrawal of funds in crypto and fiat money.

For users who don’t pre-own Crypto.com supported cryptos, you can purchase cryptos by credit card or make deposits by wire transfer via the Crypto.com App.


Crypto Deposits

For users already owning Crypto.com supported cryptos:

  • Go to the “Balances” page located on the top right-hand side of your Crypto.com home page.
  • Select the crypto that you wish to deposit, click “Deposit”, copy the address or scan the QR code, and complete the deposit.

Do note the minimum deposits. Crypto.com will not process any deposits of less than the minimum deposit.

We do recommend that you scan the QR code, when possible.

Fiat Currency Deposit

In order to purchase Crypto.com supported cryptos by credit card or fiat money, you will need to download the Crypto.com app. The Crypto.com exchange does not currently support the deposit of fiat money or credit card purchase of cryptos.

In order to download the App, you may download from the AppStore or get it on Google Play.


For withdrawals, users may withdraw Crypto.com supported cryptos to external wallets. The Crypto.com platform does not currently support the withdrawal of fiat money. You may withdraw fiat money via the Crypto.com App, however.

In order to make a crypto withdrawal, go to the “Balances” page and select the crypto wallet you wish to withdraw from.

Click “Withdraw” and select “External Wallet Address”, enter your wallet address, amount you wish to withdraw, and click “Review Withdrawal”.

Ensure that you correctly input the address in order to avoid the loss of coins. Also, note that there is a minimum amount and maximum 24-hour withdrawal limit.

If this is the first time that you are making a withdrawal, you will need to set up 2FA to make a withdrawal.

See the security section for setting up 2FA.

You also have the option to transfer cryptos across the Crypto.com network. You will need to have the Crypto.com app linked, however, to make free crypto transfers.


To open an account, go to the Crypto.com home page and click on “Sign Up” on the top right-hand side of the home page. (As shown below).

Complete the information requested. This includes name, DOB, nationality, and email. You will also need to agree to the terms and for Crypto.com to notify the availability of the platform in your region.

Upon completion of the information, verify and then click “Create Account”.

Crypto.com will send you a verification code to your email address. Enter the code and then enter your mobile number, as prompted.

You will receive a 2nd verification code by SMS to your mobile phone. Enter the verification code to complete the signup.

Once you have completed the signup process, you are prompted to log in. Now you may log-in and familiarize yourself with the platform.

Post Sign-Up Verification

As a new user, Crypto.com will also offer a 2% bonus, as shown below.

In order to benefit from the 2% offer, click “Deposit Now”.

As you familiarize yourself with the platform, you will also need to complete the verification process to meet the Crypto.com KYC requirements.

As previously mentioned, there are two verification levels.

Starter: This is the 1st level and is completed upon signing up with Crypto.com. Upon sign up:

  • Withdraw anytime, with a daily limit of USD5,000.
  • Deposit, anytime, with no limit.
  • Trade digital assets.

In order to complete the advanced verification, go to the drop-down menu located by your account name and select “Profile”.

Click “Verify Now” as shown above.

You will need to complete 3 steps. These include:

  • Enter your legal first and last name. This must match your name as shown on your ID.
  • Select the issuing country of your ID, select the ID type, and then follow the instructions.
  • Take a selfie holding a piece of paper with Crypto.com and the date handwritten on it.

Then click “Complete Submission”.

Under the advanced Verification Level, features enabled include:

  • Deposit crypto
  • Trade crypto
  • Withdraw crypto: Withdrawals in crypto will have a limit equivalent to 100 BTC per day.

Post Registration Deposit

While you await the verification of your KYC, you can make a deposit in order to begin trading under the basic verification level.

To make a deposit, existing Crypto.com supported crypto holders can make a wallet to wallet transfer.

Click “Balances” on the top right of your page and select the crypto wallet that you wish to transfer to by clicking “Deposit” as shown below:

For demonstrative purposes, we have selected Crypto.com Coin (“CRO”).

Either copy the wallet address or click “Show QR Code” and complete the “CRO” wallet to wallet transfer.

Do note that sending a coin or token other than “CRO” to the “CRO” wallet will lead to a loss of coins.

Please note that there is no minimum deposit.

For traders looking to deposit fiat money by wire transfer or purchase cryptocurrencies with a credit card you will need the Crypto.com App.

Fees and Charges

Trading Fees:

Crypto.com has a tiered trading fee structure that is based on monthly trading volumes. Your fees reduce as your trading volume rises.

The exchange uses the commonly used maker-taker fee model. Here, “Maker” and “Taker” fees are charged when the trade is executed and matched, and not when the trade order is executed.

The maker / taker fees range from 0.1% / 0.16% for VIP1 (Tier 1) to 0.04% / 0.10% for VIP6, the highest category. The tiers are summarized below together with a 20% discount to fees and can also be located here:

As indicated within the Trading Fee section, trading fee discounts are given to traders who have staked CRO on the exchange. Traders must also pay trading fees in CRO to receive CRO rebates.

Fees for Withdrawals are summarized as follows:

Withdrawal fees and minimum withdrawals vary by crypto. These are summarized for the most popular cryptos below. For the full crypto offering, the fees and minimum withdrawals can be viewed here:

As summarized above, there are no crypto deposit fees.

Privacy and Security

Crypto.com protects users with a high-level of security.

Security measures include 2FA, whitelisted wallets, and anti-phishing.

To improve your security settings, go to “Security” from your account drop-down menu as shown below:

2FA: Users will need to enable 2-Factor Authentication in order to make withdrawals.

Manage Wallet Addresses: Click “Manage Addresses” and then “Add Withdrawal Addresses”. Select the crypto wallet, enter the address and assign a label. Then enter your 2FA code and save the address. We recommend that you complete these for your existing crypto wallets once you have signed up.

Supported Cryptocurrencies

Cryptos covered for trading include (“BTC”), Bitcoin Cash (“BCH”), Cardano (“ADA”), EOS (“EOS”), Ethereum (“ETH”), Litecoin (“LTC”), Ripple (“XRP”), Stellar (“XLM”), and Tether (“USDT”), Algorand (“ALGO”), COSMOS (“ATOM”), Crypto.com Coin (“CRO”), Enjin Coin (“ENJ”), ICON (“ICX”), Kyber Network (“KNC”), CHAINLINK (“LINK”), Tezos (“XTZ”), USD Coin (“USDC”), and VeChain (“VET”) and many more.

Traders can locate the cryptos and pairings supported by Crypto.com on the “Markets” page, as shown below:

As shown above, these are then categorized into “BTC Markets”, “USDT Markets”, and “CRO Markets”.

Users may also locate the supported cryptos via the “Exchange” page and “Balances” page.

CRO Staking

Crypto.com offers users benefits for staking Crypto.com Coin (“CRO”).

Staking CRO on the exchange gives stakers the following benefits:

  • CRO rebate when you pay trading fees with CRO.
  • 20% APR interest paid daily.
  • Access to “The Syndicate”. (See below).
  • “Pay Benefit”.

CRO is staked for 180 days and can only be withdrawn in full upon completion of the Stake Period.

Benefits vary depending upon CRO staked as shown below:

In order to stake Crypto.com Coins (“CRO”), click the “Stake & Earn” link at the top of your page and then click “Stake CRO” as shown below:

Enter the amount of Crypto.com Coins that you wish to stake and click “Review Staking”. The more you stake, the more you earn, as shown below:

Crypto.com Wallets

Crypto.com provides users with compatible wallets for the supported cryptos.

You can locate the crypto wallets by going to the “Balances” page.

Crypto wallets are available to hold each of the 19 cryptos that Crypto.com supports.

Within the “Balances” page, users are provided with Balance, Available Balance, In Order amount, Staked Amount, and BTC value.

A Bitcoin Balance and an estimated US Dollar balance for your total account is also available.

Traders can deposit and withdraw to and from each wallet with ease by selection Deposit or Withdraw. Please see the Deposit and Withdrawal section below for details.

Traders may also trade directly from the Balances page by simply clicking “Trade” and selecting the appropriate pairing.

You will then be automatically redirected to the “Exchange” page, with the selected pairing reflected.

The Crypto.com exchange also allows users to whitelist wallets. Here, users can restrict withdrawals to wallet addresses entered into the Withdrawal Whitelist.

Customer Support

In order to contact customer support, click the “Chat” icon that is located at the bottom right of your Crypto.com page.

You may either send a message or use the search option to find the answer to your question.

While the customer support team typically responds within a few hours, this is dependent upon traffic.

Social Media: Crypto.com has a growing social media presence:

Twitter: https://twitter.com/cryptocom

LinkedIn: https://www.linkedin.com/company/cryptocom/

The Affiliate Program

Crypto.com Exchange has a referral program where existing users can share their referral links or referral code. New users sign up through the referral link or code can earn up to USD$50 sign up bonus after they passed the advanced level KYC and stake 5000 CRO as the starter while referrer can earn up to USD$2,000 as the referral bonus if their referee staking more CRO from the first stake.

Soft Staking

Crypto.com users can also earn daily rewards. By holding your purchased cryptos on your account exchange, Crypto.com pays daily interest and other rewards.

In order to make a soft stake, go to the “Stake & Earn” page. Then go to the “Soft Staking” page as shown below:

Scroll down to view the benefits on offer. Cryptos placed in pending orders are also included.


The Syndicate is a fundraising platform for the most promising crypto projects to list their coins or tokens on the Crypto.com exchange.

Crypto.com Coin (“CRO”) holders, who have staked on the exchange, receive priority token allocation for these events at a discount.

Go to The Syndicate general information page for more details.

The Syndicate details viewed by clicking “The Syndicate” link at the top of your Crypto.com page as shown below:

You may also view “The Syndicate Details” from the Balances page. The details are broken down by Ongoing Sales, Post Sales, and Subscription History as shown below:


Crypto.com launched Supercharger on the Exchange to allow users to liquidity mining for the most popular DeFi projects by depositing CRO into the liquidity pool.

The first project to launch on Supercharger is Uniswap (UNI) with a $500,000 USD allocation.

Exchange users will receive UNI tokens as rewards for depositing CRO tokens into the Supercharger pool.

UNI Supercharger Launch Details:

Rewards: $500,000 USD allocation

Supported deposit token: CRO

Event timeline:

Charging Duration: 8:00AM 30 September –  8:00AM 30 October 2020 UTC

Distribution Duration: 8:00AM 31 October –  8:00AM 30 November 2020 UTC

Trading APIs Race

Crypto.com offers users trading battles and competitions. The last Trading API Race offered the first 1,000 eligible API traders with $1,000 each, with a prize pool of more than $1m.

To view the latest competitions and battles, go to the “Trading Arena” page as shown below.

Additional Information

There are plenty of articles and user manuals to assist users in navigating and understanding the processes.

Users can click the “Chat” link and search filed articles. Users may also scroll down to the bottom of the platform page to access the FAQ section.


Some of the more frequently asked questions available on Crypto.com include:

  • Who is eligible to receive a 2% bonus on crypto deposits to the Crypto.com Exchange?

New users* who meet both conditions are eligible for the 2% deposit bonus.

  1. Registered for a Crypto.com Exchange account after May 11, 2020 00:00:00 UTC.
  2. Completed account verification for Advanced level.
  • How do I stake CRO on the Crypto.com Exchange?

In order to stake CRO on the Crypto.com Exchange, you will first need to have CRO in your Exchange wallet.

  1. Log in to Crypto.com Exchange.
  2. Navigate to your Profile (upper right-hand corner) and select Settings.
  3. Select Stake & Earn.
  4. Select Stake CRO.
  • What happens with my personal data?

Please refer to the Crypto.com Privacy Notice.


Crypto.com is a user-friendly crypto trading platform supporting the trading of mainstream cryptos.

Offering a wide broad range of cryptos and crypto pairings, Crypto.com also offers attractive incentives to new users. These include 0% trading fees, which is particularly attractive for traders looking to trade on a high-frequency basis.

With interest, rewards and promotions also on offer and the ability to make sizable deposits and withdrawals, it stands up well against its competitors.

Aside from the exchange, there is also a Crypto.com App that supports fiat money deposits and withdrawals.

Crypto.comUser Reviews

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Coins Available
  • Ethereum
  • Bitcoin
  • Litecoin
  • Bitcoin Cash
  • Monero
  • Dash
  • Zcash
  • Bitcoin Gold
  • QuazarCoin
  • KickCoin
  • Fantomcoin
  • NuBits
  • Aeon
  • Expanse
  • Augur
  • Lisk
  • DigitalNote
  • Dogecoin
  • Next
  • NEM
  • Ardor
  • Kucoin Shares
  • OmiseGO
  • Altcoin
Accepted Countries
  • Argentina
  • Austria
  • Australia
  • Bahrain
  • Barbados
  • Belgium
  • Bermuda
  • Brazil
  • Virgin Islands, British
  • Bulgaria
  • Canada
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Dominican Republic
  • Egypt
  • El Salvador
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jordan
  • Kenya
  • South Korea
  • Kuwait
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Malaysia
  • Mexico
  • Netherlands
  • New Zealand
  • Nigeria
  • Norway
  • Oman
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Romania
  • Russian Federation
  • Saint Kitts and Nevis
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • Ukraine
  • Vietnam
  • virgin-islands-u-s

Payment Method

Deposit Options
Credit Card, cryptocurrency, Wire Transfer
Withdrawal Options
Credit Card, cryptocurrency, Wire Transfer
Company Information
Exchange DetailsInfo
Headquarters Country
Foundation Year2019
Trading AllowedYes
Contact Information

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