The social media channels also provide responses within a business day. Email communication is also fast: a response was obtained within 2 hours. Callback requests are attended to within a few hours. Support was generally helpful and courteous.
Research
“There are limited research tools available on Exness, but technical analysis is provided on the platform through Trading Central.”
All traders on Exness are provided Trading Central’s technical analysis on WebTV. There is also a technical analysis indicator which can be downloaded as an add-on to the trading platforms.
For traders who test strategies, Exness provides a Tick History, which is crucial for effective strategy testing. Exness seems to be the only brokerage that provides access to this information.
For traders who conduct strategy testing, Exness provides a Tick History, which is crucial for effective strategy testing. Exness seems to be the only brokerage that provides access to this information.
Education
“Poor educational materials available through the website.”
Exness does not have a good trader educational suite. There isn’t a lot of material for new traders to use in their training, and this is one area where Exness needs a lot of improvement.
Trading Experience
“Exness’ MT4 (in all Exness entities) and MT5 (on Exness Ltd only) platforms provide a good trading experience for traders at all levels.”
Exness MT4 and MT5 provide simplicity of use and a visually appealing interfaces. Traders can access the critical functions of trading at the click of a mouse button.
FAQ
Where is Exness based?
The Exness brand operates out of Cyprus and the UK.
How does Exness make money?
Exness makes its money from spreads and negative swaps (on all entities, although swap-free accounts are available) as well as commissions on trades done with ECN accounts (Exness Ltd only).
How do I deposit in an Exness account?
The options vary depending on which entity you trade with.
Exness Ltd – you can deposit funds using credit/debit cards, various e-wallet options as well as Bitcoin. There are also a number of local payment systems that can be used by clients from certain countries.
Exness CY and Exness UK – you can also use credit/debit cards, Neteller, Skrill, and wire transfers.
What is the min. deposit for Exness?
The minimum deposit also depends on the account entity. It starts from $1 in a Mini account with Exness Ltd.
What is the max leverage offered by Exness?
Maximum leverage is initially 1:2000 for various account types with Exness Ltd. Under certain volume-based conditions, traders with Exness Ltd can access Unlimited Leverage. Exness CY and UK have a maximum leverage of 1:30 to conform to ESMA’s rules.
How do I open an account with Exness?
On Exness’ website, mouse over ‘Trading’, then click ‘Open trading account’ and fill in your details on the page that appears.
Does Exness use MetaTrader?
Yes, Exness offers the MT4 (Exness CY, Exness UK & Exness Ltd) and MT5 (Exness Ltd) platforms (desktop, webtrader and mobile).
Conclusion
Exness provides an appropriate array of forex pairs and account options for traders looking for MT4 and MT5 from an EU-regulated broker. Limited analysis and research are available through the platforms. Customer service is fast to respond and additionally there is a Help Guide which can help new traders enhance their knowledge of how Exness works.
However, improvements need to be made in terms of core trader education. There is really nothing gained by teaching traders how to use the website and the platform, and leaving them bereft of material that will at least teach them some forex basics.
