Advertising DisclosureWe're committed to the highest standards of editorial integrity. Still, it's crucial to recognize that some products we mention come from our partners.

Here's an insight into how we make money. While we strive to be comprehensive, the compensation we receive can influence the products, companies, or services we showcase and review. Not all available options may be featured on this page.
Exness logo

Exness Review 2025

By:
Dan Blystone
Reviewed By:
Ola Alder
Updated: Sep 2, 2025
Overall Rating
4.6
  • Trust
    4.3
  • Fees
    4.6
  • Platforms and Tools
    4.7
  • Tradable Instruments
    4.7
  • Customer Support
    4.3
  • Research
    5.0
  • Deposit and Withdrawal
    4.8
  • Account Types and Terms
    4.9
  • Education
    4.2
  • How Did We Test and Rate This Broker?
    When trading forex and CFDs, understanding a broker's strengths and weaknesses is essential. We developed a proprietary rating system, which is the result of extensive research and hands-on evaluation by our expert reviewers. With a rigorous approach, our reviewers manually assess each broker, investing more than 50 hours per review, checking and testing the broker while analyzing over 250 variables to simplify the broker selection process for you. The categories we evaluate include trustworthiness, trading platforms, customer support, regulatory oversight, spreads, fees, the variety of instruments offered, education, and research tools. This unique rating system is specifically developed to ensure that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review, our team of experts can provide in-depth insights and help you make well-informed decisions when choosing the broker that best suits your trading goals.
    Chart

    Our Take on Exness

    Headquartered in Limassol, Cyprus, Exness is a leading CFD broker that has expanded globally since its launch in 2008. Several of its entities are based offshore with limited oversight, while others hold licenses from top-tier regulators.

    Exness clients can trade CFDs on forex, indices, commodities, stocks, and cryptocurrencies using the proprietary Exness Terminal, the Exness Trade App, MetaTrader 4, and MetaTrader 5. Exness stands out from competitors by providing highly competitive spreads across all asset classes and keeping account fees low.

    With features like instant execution, Raw Spreads accounts, free VPS hosting, and third-party research from Trading Central, I rate Exness a strong choice for day traders, scalpers, and algo traders.

    Recommended in 7 best broker guides: 
    Forex | Metals | Forex Platforms | MT4 | Scalping | Crypto CFD | Gold

    Exness Pros and Cons

    Pros Cons
    • Multiple account types
    • Tight spreads
    • Intuitive Exness Terminal platform
    • Fast order execution
    • 24/7 customer support
    • Flexible funding/withdrawal options
    • Free VPS
    • Copy trading
    • 120+ forex pairs
    • Instant withdrawal processing
    • Not available in Europe and the UK for retail clients

    Does Exness Fit Your Trading Style?

    When reviewing a broker, we assess its suitability for implementing various trading strategies. To achieve this, we evaluate the availability of features and tools necessary for executing specific strategies. Here is our verdict for Exness:

    Exness has developed the intuitive Exness Terminal platform, offering a smooth trading experience. Free demo accounts across all platforms, the low-risk Cent Account in some regions, and solid educational resources help new traders get off to a positive start in the markets.

    Exness offers a well-developed copy trading platform that is available within the client portal. Clients can automatically replicate the trades of experienced traders in real time. When trades are profitable, copiers earn returns while the strategy provider collects a performance fee.

    Exness Terminal, MetaTrader 4, and MetaTrader 5 offer one-click trading and trading directly from the chart – key tools for active day traders. Competitive spreads on both Standard and Pro accounts help traders reach profitability faster, while Trading Central research provides a competitive edge.

    Scalpers benefit from Exness’s fast order execution and 24/7 market access through VPS hosting (if they qualify for one) for uninterrupted, low-latency trading. They can also keep trading costs low with Raw Spread accounts, which offer spreads from 0.0 pips plus commissions.

    Exness provides access to both MetaTrader 4 and MetaTrader 5 platforms, offering strategy backtesting and automated trading capabilities. Clients can also take advantage of free VPS hosting (if they qualify for one) to enhance execution speed and safeguard trades from power or internet disruptions.

    Exness offers solid news resources, including an economic calendar built into the Exness Terminal platform and news coverage from FXStreet. The offering could be improved with a news feed from Dow Jones or Reuters.

    Exness offers a broad range of CFDs that work well for swing trading, but it doesn’t include real shares, which many swing traders prefer. In my tests, overnight swap fees were roughly average for the industry, but Exness doesn’t credit clients when they have a forex position with a positive interest rate differential.

    Exness does not provide access to popular investment instruments such as real stocks, exchange-traded funds (ETFs), and mutual funds. Additionally, the platform lacks tools and research resources tailored for investors with a long-term investment horizon.

    What Sets Exness Apart?

    Exness excelled in multiple categories of our review, with a perfect score in the account setup and deposit categories, reflecting the ease of getting up and going. Better-than-average scores in the tradable instruments, fees, research, and platforms categories underscore that Exness is a strong choice for active, experienced traders.

    Exness Video Review

    For this review, I opened a Standard Account with Exness (SC) Ltd. and performed my tests on the Exness Terminal platform. Some features and services may vary depending on where you reside.

    Exness Main Features

    ☑️ RegulationsCBCS (Curacao), BVI FSC (Virgin Islands, British), FSCA (South Africa), CMA (Kenya), FCA (United Kingdom), CySEC (Cyprus), FSA (Seychelles)
    🗺 Supported Languages
    Korean, English, Urdu, Russian, Hindi, French, Indonesian, Portuguese, Thai, Arabic, Spanish, Bengali, Chinese, Japanese, Vietnamese
    💰 ProductsCurrencies, Stocks, Crypto, Indices, Commodities
    💵 Min Deposit$10
    💹 Max Leverage
    1:2000 (CBCS), 1:1000 (BVI FSC), 1:2000 (FSCA), 1:2000 (CMA), 1:30 (FCA), 1:2000 (CySEC), 1:500 (FSA)
    🖥 Trading Desk TypeMarket Maker
    📊 Trading PlatformsMT5, MT4, Exness Terminal
    💳 Deposit Options
    Wire Transfer, Skrill, Neteller, Credit Card, Debit Card, SticPay, Binance
    💳 Withdrawal Options
    Neteller, Skrill, SticPay, Binance
    🤴 Demo AccountYes
    🗓 Foundation Year2008
    🌎 Headquarters CountryCyprus
    Risk DisclosureCFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

    Exness Full Review

    Trust

    4.3
    How Did We Test the Broker's Trustworthiness?
    Assessing a broker's trustworthiness with your funds is vital. To help you make the right decision, we carefully checked each broker's regulatory license and examined how well they protect traders. Moreover, we looked at the broker's stability by studying their business history, corporate structure, and industry experience. Finally, we thoroughly reviewed all of the broker's legal documentation, including terms, conditions, and fees, and evaluated their transparency based on our analysis. Our hands-on approach ensures that even novice traders have the knowledge they need to make smart decisions.
    trust chart

    Exness has been in operation for 17 years and holds licenses from multiple regulators globally. However, it does not serve retail clients in Europe or the UK. Exness onboards retail clients to its offshore entities. Clients are protected with claims coverage from the Financial Commission for up to 20,000 EUR in the event of a dispute. Exness also keeps client funds segregated and provides negative balance protection across all its global entities.

    Entity Features Exness (UK) Ltd Exness (Cy) Ltd Exness (KE) Limited Exness ZA (PTY) Ltd Exness Limited Jordan Ltd Exness (SC) Ltd Exness B.V. Exness (VG) Ltd Exness (MU) Ltd
    Country/Region United Kingdom European Union Kenya South Africa Jordan Seychelles/Global Curaçao and Sint Maarten/Global British Virgin Islands/Global Mauritius/Global
    Regulation FCA CySEC CMA FSCA JSC FSA CBCS FSC FSC
    Tier 1 1 2 2 2 3 3 3 3
    Segregated Funds Yes Yes Yes Yes Yes Yes Yes Yes Yes
    Negative Balance Protection Yes Yes Yes Yes Yes Yes Yes Yes Yes
    Compensation Scheme FSCS Up to 85,000 GBP ICF Up to 20,000 EUR Financial Commission, up to 20,000 EUR per client Financial Commission, up to 20,000 EUR per client Financial Commission, up to 20,000 EUR per client Financial Commission, up to 20,000 EUR per client Financial Commission, up to 20,000 EUR per client Financial Commission, up to 20,000 EUR per client Financial Commission, up to 20,000 EUR per client
    Maximum Leverage  1:2000* 1:2000* 1.400 1:2000* 1:100 1:2000* 1:2000* 1:2000* 1:2000*

    * 1:Unlimited leverage is available if you are eligible. To qualify, your real trading account must have equity under 5,000 USD, and you need to have closed at least 10 orders (not including pending orders) with a total minimum volume of 5 lots (or 500 cent lots) across all your real accounts.

    Exness Regulators

    In our reviews, we examine the regulatory status of each entity operated by a broker. This allows us to compare the different levels of client protection. We rank regulators using a three-tier system, where Tier-1 licensing reflects the highest level of regulation.

    Here are my findings on the various entities of Exness:

    • Exness (UK) Ltd. is regulated by the UK Financial Conduct Authority (FCA), register number 730729. We rate the FCA as a Tier-1 regulator.
    • Exness (Cy) Ltd. is regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 178/12. We rate CySEC as a Tier-1 regulator.
    • Exness (KE) Ltd. is authorized by the Capital Markets Authority (CMA) in Kenya with license number 162. We rate CMA as a Tier-2 regulator.
    • Exness Limited Jordan Ltd is authorised and regulated by the Jordan Securities Commission (JSC) and incorporated in the Hashemite Kingdom of Jordan with the Companies Control Department with a Registration Number 51905. We rate JSC as a Tier-2 regulator.
    • Exness ZA (PTY) Ltd is authorized by the Financial Sector Conduct Authority (FSCA) in South Africa as a Financial Service Provider (FSP) with FSP number 51024. We rate FSCA as a Tier 2 regulator.
    • Exness (SC) Ltd. is authorized and regulated by the Seychelles Financial Services Authority (FSA) with license number SD025. We rate the FSA as a Tier-3 regulator.
    • Exness (VG) Ltd. is authorized by the British Virgin Islands Financial Services Commission (FSC) with registration number 2032226 and investment business license number SIBA/L/20/1133. We rate the BVI FSC as a Tier-3 regulator.
    • Exness B.V. is regulated by the Central Bank of Curaçao and Sint Maarten with license number 0003LSI. We rate the Central Bank of Curaçao and Sint Maarten as a Tier-3 regulator.
    • Exness (MU) Ltd is authorized by the Mauritius Financial Services Commission (FSC) with registration number 176967 and Investment Dealer (Full Service Dealer, Excluding Underwriting) license number GB20025294.

    Exness (SC) Ltd. on the Seychelles FSA register
    Exness (UK) Ltd. on the UK FCA register
    Exness (Cy) Ltd. on the CySEC register
    Exness ZA (PTY) Ltd. on the South African FSCA register
    Exness (VG) Ltd. on the BVI FSC register

    How Exness Protects You

    Brokers operate multiple entities to serve clients globally, yet regulatory protections vary by jurisdiction. Some regulators enforce strict financial standards, while others are more lenient. Traders should understand the protection offered by the entity where they intend to open an account.

    • Segregation of Client Funds: Keeping client funds in segregated bank accounts from the ones used for the broker’s corporate capital negates the risk of accounting errors. At Exness, all client funds are held in segregated accounts away from the company’s funds.
    • Negative Balance Protection: This safety mechanism removes the risk of trading losses exceeding the account balance. In other words, the losses you incur from trading are capped at the amount you have put in your trading account. This is especially important in volatile markets. All Exness entities provide negative balance protection.
    • Compensation Scheme: A compensation scheme protects retail traders against the broker’s liabilities in the unlikely event that the company becomes insolvent. As a member of the Financial Commission, Exness ensures clients are protected up to 20,000 EUR per complaint.
    • Maximum Leverage: Capping the maximum leverage restricts the extent of market exposure to retail traders. The higher the leverage, the higher the potential profits and potential losses. The default maximum leverage at the Seychelles entity of Exness is 1:2000.

    Stability and Transparency

    In our tests for the Trust category, we also cover factors relating to stability and transparency. Here, we focus on the broker’s operating history, size, and overall credibility.

    Exness dates back to 2008, marking it as a highly experienced CFD broker with a lengthy operating history. According to the broker’s website, the company has over 2,000 employees, reflecting a large brokerage firm.

    In my research, Exness showed high transparency in its regulatory status, listing its regulators in the footer of its website pages and on its Regulation page.

    The website clearly breaks down trading costs on the Fees page. To get the nitty-gritty details, traders can find the Client Agreement on the Legal Documents page.

    Is Exness Safe to Trade With?

    Exness operates nine entities, which offer different levels of client protection. The broker is a member of the Financial Commission, an independent self-regulatory organization and external dispute resolution body focused on Forex. This membership provides Exness clients with protection through the Commission’s Compensation Fund, covering claims up to 20,000 EUR.

    To summarize, I rate Exness as trustworthy and stable due to the following:

    • 17-year operating history
    • All entities covered by regulatory bodies
    • All entities segregate funds
    • All entities offer negative balance protection

    Fees

    4.6
    How Did We Test the Broker's Fees and Commissions?
    Broker commissions and fees can be challenging to understand. To simplify this for you, we carefully examined all the broker's fee-related documentation and presented it in a clear, easy-to-understand format. Furthermore, we conducted hands-on tests on spreads and commissions for the most common instruments during both London and New York trading sessions. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
    fees chart

    Exness’s Standard account spreads were better than average across nearly all the assets I tested. For even lower costs, Professional accounts offer raw spreads starting from 0.0 pips plus a commission. Swap fees are about average for the industry, but Exness does not credit clients when there’s a positive interest rate differential. Deposits and withdrawals are free on Exness’s side, although some payment providers might apply their charges.

    Exness Trading Fees

    Exness Spreads

    I tested the spreads at Exness on 11 July 2025 during the London open and just after the New York open. At these times, the market is typically highly liquid with the tightest spreads.

    Instrument Live spread AM Live spread PM Industry Average
    EURUSD 0.9 Pips 0.9 Pips 1.08 Pips
    GBP/JPY 2.2 Pips 2.4 Pips 2.44 Pips
    Gold (XAU/USD) 16 Cents 16 Cents 25 Cents
    WTI Oil 2 Cents 2 Cents 3 Cents
    Apple N/A 12 Cents 33 Cents
    Tesla N/A 11 Cents 5 Cents
    DAX 40 8.5 Pips 7.5 Pips 2.4 Pips
    Dow Jones 30 2.7 Pips 2.7 Pips 3.3 Pips
    Bitcoin 21.60 USD 21.60 USD 35.50 USD

    I found that Exness delivers tighter spreads than the industry average for major forex pairs, gold, oil, and Bitcoin. However, spreads on the DAX 40 were less competitive, highlighting that costs vary by instrument.

    Exness Swap Fees

    The table below shows the Swap Long (the cost/credit of holding a buy position overnight) and the Swap Short (the cost/credit of maintaining a sell position overnight) for one full-sized contract.

    In forex, a full-sized contract is 100,000 units of the base currency (the first currency quoted in the pair), or 100 ounces in the case of gold. I recorded the data on 11 July 2025.

    Instrument Swap Long Swap Short
    EUR/USD Charge of 9.20 USD Credit of 0 USD
    GBP/JPY Credit of 0 USD Charge of 16.67 USD
    Gold Charge of 44 USD Credit of 0 USD

    My tests revealed that swap fees at Exness are average for the industry, but it is noteworthy that the broker does not credit clients when there is a positive interest rate differential.

    Exness Non-Trading Fees

    Exness does not charge deposit or withdrawal fees (some payment providers may charge their own fees). There is also no inactivity fee for idle accounts.

    Are Exness Fees Competitive?

    I rate the fees at Exness as better than average for the following reasons:

    • Competitive spreads in most instruments
    • Average swap fees
    • No deposit, withdrawal, or inactivity fees

    Platform and Tools

    4.7
    How Did We Test the Broker's Trading Platforms?
    We understand that platforms play a crucial role in your trading experience. That's why we spent many hours testing the broker's web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. From experimenting with different order types to testing execution speeds, charting, and other features, we thoroughly examined every aspect of these platforms based on our trading expertise, helping you make an informed choice.
    platforms chart

    Exness excels in the platform category, offering its well-designed, user-friendly Exness Terminal platform alongside the Exness Trade mobile app. It also supports the trusted MetaTrader 4 and MetaTrader 5, which provide advanced features like algorithmic trading. Exness also provides a copy trading solution built into the client portal, allowing clients to automatically replicate the strategies of experienced traders in real time.

    Platform/Tool Suitable For
    Exness Terminal Beginners, casual traders, experienced traders, day trading, and swing trading
    Exness Trade App Beginners, casual traders, swing trading, account management, and portfolio tracking
    Exness Copy Trading Beginners, casual traders, and experienced traders
    MetaTrader 4 & MetaTrader 5 Experienced traders, day trading, scalping, algo trading, backtesting, and trading signals

    Exness Terminal Platform

    In this review, I performed tests using the web-based Exness Terminal platform, which features a simple, user-friendly interface that’s easy for beginners to use. While customization options are limited, you can expand the chart by hiding the watchlist and trade panels. The platform supports 17 languages.

    Key Features

    Here are the main features of the Exness Terminal platform:

    • Watchlists: The Exness Terminal has watchlists broken down by asset class, popular instruments, and top movers.
    • Charting: Robust charting from TradingView is built in.
    • Order Types: Traders can use market, limit, and stop-loss orders.
    • Position Tracking: You can easily stay on top of the live P/L of your open positions, pending orders, and closed trades within this section.
    • One-Click Trading: This feature allows you to execute orders with a single click and no secondary confirmation, enabling you to be faster and nimble. This is especially useful for day traders.
    • Price Alerts: This enables you to be notified when the price reaches a pre-set level.

    Using watchlists in the Terminal platform, traders can conveniently monitor different markets in one place. These watchlists display instruments grouped by asset class, such as forex pairs, commodities, indices, or stocks. Additionally, the platform offers curated lists like top movers, which highlight instruments experiencing the biggest price swings, and most traded, which show assets that are trending among other traders.

    In my experience, price alerts are an excellent tool for staying on top of the market without having to watch the screen all day. By setting alerts for key support and resistance levels, you can be instantly notified when the price hits those important points. This allows you to react quickly to potential trading opportunities or adjust your strategy as needed.

    The panel at the bottom of the platform provides traders with a clear, real-time overview of their trading activity. It allows you to easily monitor all open positions, check the status of pending orders, and review details of closed trades.

    Charts

    The Exness Terminal platform integrates TradingView charts, which I consider top-notch. The charts come packed with powerful features, including:

    • 100+ technical indicators, covering popular trend, volume, and momentum tools.
    • 50+ drawing tools, such as trend lines, channels, Gann, and Fibonacci retracements.
    • 9 time frames, ranging from one minute up to one month.
    • 12 chart types, from classic bar and Japanese candlestick charts to advanced options like Heikin Ashi.

    Orders

    The Exness Terminal platform supports standard order types, including market, limit, and stop-loss orders. However, it does not offer trailing stop-loss orders, and traders cannot apply time-in-force conditions to their orders.

    Trading Central Analysis

    Exness Terminal integrates technical analysis from Trading Central, which includes directional bias, support and resistance levels, and commentary. It also includes intraday, short-term, and medium-term trend bias and an alternative scenario in the event of a trend reversal.

    Exness Terminal Platform: My Key Takeaways

    After a few weeks of testing, I found the Exness Terminal platform intuitive, well-crafted, and very user-friendly. Active traders will appreciate features like 1-click trading and trading from the chart. I personally enjoyed the incorporation of Trading Central and price alerts.

    However, the platform has limitations—for instance, it lacks advanced order types and offers only basic layout customization.

    Exness Trade App

    The Exness app, available for iOS and Android, has a clean, intuitive interface that is easy to navigate. Instant deposits and withdrawals add convenience for active traders. The app’s 24/7 customer support ensures help is always on hand when you need it.

    In terms of charting, the app provides 12 chart types, from simple line charts to Japanese candlesticks and Heikin Ashi, plus nine timeframes and a wide range of technical indicators like Moving Averages, Bollinger Bands, and Parabolic SAR. Traders can place market and pending orders, including limit and stop-loss orders, directly within the app.

    Exness Trade App: My Key Takeaways

    Overall, the Exness Mobile app packs powerful functionality into an easy-to-use mobile platform that I rate as well-suited for beginners and on-the-go traders. Its combination of funding options, robust charting tools, and built-in economic calendar and live market news, elevates it beyond most trading apps.

    Copy and Social Trading

    Within the client portal, clients can access the Exness copy trading platform, enabling the flexibility of replicating the strategies of experienced traders. Traders can browse and analyze real-time performance metrics such as returns and maximum drawdown before selecting one or more strategies to copy.

    Clients can decide how much to allocate per strategy, follow multiple providers simultaneously to diversify, and set risk limits such as stop-loss, take-profit, and daily loss thresholds to protect against significant drawdowns.

    Both the trade copier and the strategy provider can earn from profitable trades. The trade copier uses the platform to find a strategy provider to follow. When the strategy provider makes a profit, they earn a commission.

    Exness Order Execution Model

    Exness utilizes a market execution model for most of its account types. This means orders are executed at the best available market price with no requotes, ensuring speed and reliability, even during volatile conditions. The infrastructure behind this model includes a global network of decentralized servers and connections to top-tier liquidity providers, which work together to reduce latency and slippage. For traders using Pro accounts, Exness also offers instant execution, allowing them to target specific prices with the potential for requotes.

    Tradable Instruments

    4.7
    How Did We Test the Broker's Tradable Instruments?
    For this section, we examined the broker's market offering, assessing the variety and depth of instruments and asset classes available for trading. Through our proprietary database, we then compared the results with other brokers. This comprehensive analysis allows you to determine if the broker offers the specific instruments and trading options you're looking for.
    tradable_instruments chart

    Exness shines in tradable instruments with a superb range of currency pairs, commodities, indices, shares, and cryptocurrencies. These include CFDs in both spot and futures markets. Notably, forex traders can access an exceptional range of over 120 pairs, far above the industry average.

    Instrument Number Type Industry Average
    Forex Pairs 123 Major, Minor, Exotic 30–75
    Commodities 19 Metals, Energies 5–10
    Indices 15 US, European, Asian, Australian 5–10
    Stocks 101 NYSE, NASDAQ 200–300
    Cryptocurrencies 35 Major and Minor 10–20

    Exness performs above average in most asset classes and is especially strong in forex. Traders also have the flexibility of trading metals against various currencies. The broker could improve by adding soft commodities like soybeans and increasing the number of available shares.

    What are CFDs?

    A Contract for Difference (CFD) is an agreement specifying that the buyer must pay the seller the difference between an asset’s current value and its value at the time the contract was initiated. Like futures and other derivative financial instruments, CFDs allow traders to speculate on price movements without owning the underlying asset.

    What CFDs Can You Trade with Exness?

    To better illustrate the range of instruments available at Exness, the following tables show samples from various asset classes:

    Forex Forex Minor
    EUR/USD | GBP/USD | USD/JPY EUR/CHF | CAD/JPY | GBP/AUD
    Indices Cryptocurrencies
    Dax 30 | Hong Kong 50 | US Tech 100 Bitcoin | Litecoin | Ethereum
    Commodities Shares
    Palladium | WTI Crude Oil | Silver Apple | Tesla | Amazon

    Exness Instruments: My Key Takeaways

    Exness offers a very strong selection of CFDs on forex, commodities, indices, and cryptocurrencies, affording clients opportunities with a greater variety of markets at their fingertips. CFDs on shares are relatively limited, and I would like to see more global exchanges added to the mix.

    Customer Support

    4.3
    How Did We Test the Broker's Customer Support?
    Traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We put the broker's customer support to the test ourselves using all possible channels, such as chat, phone, and others. Our evaluation focused on the accessibility of live agents, as well as the helpfulness and professionalism of their responses. This way, we provide you with comprehensive insights into whether a broker can deliver full support when you need it most.
    customer_support chart

    Exness provides 24/7 customer support via live chat, phone, and email. After dozens of inquiries, I had a positive experience overall. I was not able to reach support via phone, but the live chat was reliable, and I received replies to emails within 24 hours. I rate Exness customer support as decent and helpful.

    Exness Customer Support Test

    Support is a key component of a broker’s offering – whether you are a new trader looking for guidance on how to use the platform or an experienced trader who needs help fast to exit their positions in the event of a technical glitch.

    I tested Exness’ customer support for over two weeks. The live chat usually responded within a minute. I also received fast replies via email.

    My inquiries ranged from basic questions about fees to more complex themes relating to platforms, tools, and regulations. When I reached support via chat and email, I usually had a good experience with satisfactory answers to my queries.

    Customer Support Languages
    English, Chinese, Thai, Arabic, Vietnamese, Bengali, Hindi, Swahili

    Deposit and Withdrawal

    4.8
    How Did We Test the Broker's Deposit and Withdrawal Process?
    The deposit or withdrawal process can be tricky since you may encounter hidden fees or longer than expected processing time. To assess the broker's offerings, we examined their deposit and withdrawal options and conditions. Using our proprietary database, we then compared these results with those of other brokers.
    deposit chart

    Exness clients can deposit and withdraw funds through various methods, including bank cards and popular digital wallets. Processing times are impressively quick compared to industry standards, and both deposits and withdrawals are free of charge. Overall, Exness stands out in this area, offering a service that’s above average for the industry.

    How Do You Deposit Money with Exness

    Method Fees Processing Time Limits
    Bank Card 0% Instant – 30 minutes 10 – 10,000 USD
    Skrill 0% Instant – 30 minutes 10 – 100,000 USD
    Neteller 0% Instant – 30 minutes 10 – 50,000 USD
    BinancePay 0% Instant – 30 minutes 10 – 20,000 USD
    Sticpay 0% Instant – 30 minutes 10 – 20,000 USD

    Exness offers a solid range of deposit methods, with fast processing times.

    How Do You Withdraw Money from Exness

    Method Fees Processing Time Limits
    Skrill 0% Instant – 1 day 10 – 12,000 USD
    Neteller 0% Instant – 1 day 10 – 10,000 USD
    BinancePay 0% Instant – 30 minutes 10 – 20,000 USD
    Sticpay 0% Instant – 30 minutes 10 – 20,000 USD

    Withdrawal methods are the same as deposit methods, except for bank cards.

    Unlike many brokers, Exness does not charge for withdrawals, although some payment providers may charge their own fees.

    Account Types and Terms

    4.9
    How Did We Test the Broker's Account Types and Terms?
    When it comes to achieving your trading goals, choosing the proper account is essential. We initiated our evaluation by personally opening an account with the broker, which allowed us to gain firsthand experience of the process and accurately asses, how fast and easy it is. In addition, we carried out an in-depth analysis of the account types and features offered by the broker, including spreads, maximum leverage, minimum deposits, and more. For a comprehensive comparison, we turned to our proprietary database and examined how this broker's account offerings and processes stacked up against other brokers.
    account chart

    Exness offers a broad range of account types, including Standard, Standard Cent, Pro, Raw Spread, and Zero, catering to both beginners and experienced traders. Minimum deposits start as low as 10 USD. All accounts support high leverage, swap-free options, and access to a wide range of instruments.

    How to Open an Account with Exness

    Opening a live account with the Seychelles entity of Exness is straightforward: prospective clients simply need to enter their region of residence and confirm their email address and phone number.

    What Account Types Exness Offers

    At Exness, two standard accounts are available: Standard and Standard Cent. Standard is the most popular account and is suitable for most traders. The Standard Cent account is designed for new traders to limit their risk by using micro lots. Exness also offers three professional accounts—Raw Spread, Zero, and Pro—designed for experienced traders, including scalpers, day traders, and algorithmic traders.

    The table below covers the main features of each account type:

    Feature Standard  Standard Cent Pro Zero Raw Spread
    Minimum Deposit 10 USD 10 USD 200 USD 200 USD 200 USD
    Spread From 0.2 pips From 0.3 pips From 0.1 pips From 0 pips From 0 pips
    Commission No commission No commission No commission From 0.05 USD each side per lot Up to 3.50 USD each side per lot
    Maximum Leverage 1:Unlimited 1:Unlimited 1:Unlimited 1:Unlimited 1:Unlimited
    Instruments Forex, metals, cryptocurrencies, energies, stocks, indices Forex, metals, cryptocurrencies Forex, metals, cryptoсurrencies, energies, stocks, indices Forex, metals, cryptoсurrencies, energies, stocks, indices Forex, metals, cryptoсurrencies, energies, stocks, indices
    Minimum Lot Size 0.01 0.01 0.01 0.01 0.01
    Maximum Lot Size 200 (7:00 – 20:59 GMT+0), 60 (21:00 – 6:59 GMT+0) 200 200 (7:00 – 20:59 GMT+0), 60 (21:00 – 6:59 GMT+0) 200 (7:00 – 20:59 GMT+0), 60 (21:00 – 6:59 GMT+0) 200 (7:00 – 20:59 GMT+0), 60 (21:00 – 6:59 GMT+0)
    Maximum Number of Positions Unlimited 10,000 Unlimited Unlimited Unlimited
    Margin Call 60% 60% 30% 30% 30%
    Stop Out 0% 0% 0% 0% 0%
    Swap-free Available Available Available Available Available

    Exness Standard and Standard Cent accounts are best suited for beginners and general traders who prefer commission-free trading with a low minimum deposit. By contrast, the professional accounts (Raw Spread, Zero, and Pro) offer tighter spreads, flexible commission structures, and lower margin requirements, making them ideal for experienced traders who use scalping, day trading, or automated strategies.

    Demo Account

    Exness offers demo accounts for the Terminal platform and MetaTrader 4/5. Demo accounts enable traders to practice their strategies and get comfortable with the platform without risking real money. The demo account features live quotes and mirrors live market conditions for assets such as forex, commodities, indices, and stock CFDs. Once traders are up to speed on a demo account, they can easily switch to a live version.

    Islamic Account

    Exness offers swap-free Islamic accounts that adhere to the principles of Sharia law.

    What is CFD Leverage?

    One of the reasons that traders are attracted to the CFD-based forex, commodities, indices, and stock markets is their high degree of available leverage. Leverage is using borrowed funds to increase the size of your trading positions beyond what would be possible using only the cash in your account.

    Exness, the FSA-regulated Seychelles entity, offers a default leverage of 1:2000. This means that with a 1,000 USD account, you can control up to 2,000,000 USD worth of positions in the market.

    Leverage is often described as a ‘double-edged sword’ as it can hurt you as much as it helps you. Traders must remember that it can amplify both their profits and their losses.

    The maximum available leverage at the Seychelles entity of Exness varies depending on the amount of equity in your account.

    Asset Class Maximum Available Leverage
    Forex  1:2000
    Metals 1:2000
    Energies 1:2000
    Cryptocurrencies 1:400
    Indices 1:200
    Shares 1:20

    Exness Restricted Countries

    Exness does not accept clients from The United States of America and its territories, including American Samoa, Baker Island, Guam, Howland Island, Kingman Reef, Marshall Islands, Northern Mariana Islands, Puerto Rico, Midway Islands, Wake Island, Palmyra Atoll, Jarvis Island, Johnston Atoll, Navassa Island, Martinique, Belize, U.S. Virgin Islands, United States Minor Outlying Islands, Canada, Vatican City, Central African Republic, Democratic Republic of the Congo, Libya, Mali, Mauritius, Rwanda, Seychelles, Somalia, South Sudan, Barbados, Bonaire Sint Eustatius and Saba, Haiti, Saint Martin, Saint Vincent and the Grenadines, Faroe Islands, Greenland, Caribbean Netherlands, Curaçao, Sint Maarten, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, North Macedonia, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Slovakia, Slovenia, Spain, Svalbard Jan Mayen, Sweden, Switzerland, United Kingdom, Åland Islands, French Guiana, French Polynesia, French Southern Territories, Guadeloupe, Martinique, Mayotte, New Caledonia, Réunion, Saint Barthélemy, Saint-Pierre and Miquelon, Wallis and Futuna, Cuba, Nicaragua, The Bahamas, Uruguay, Afghanistan, Iran, Israel, Palestinian Territory, Syrian Arab Republic, Western Sahara, Yemen, Bouvet Island, Australia, Christmas Island, Cocos (Keeling) Islands, Fiji, Heard Island and McDonald Islands, Kiribati, Micronesia (Federated States of), New Zealand, Niue, Norfolk Island, Palau, Samoa, Tokelau, Tuvalu, Vanuatu, Sudan, Antarctica, Japan, India, Malaysia, Myanmar, North Korea, Singapore, South Korea, Anguilla, Bermuda, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Pitcairn Islands, Saint Helena, South Georgia and the South Sandwich Islands, Turks and Caicos.

    Research

    5
    How Did We Test the Broker's Research Tools?
    Research options offered by brokers may not be seen as the most important feature for some traders, but they can provide a competitive advantage. To assess the broker's research offerings, we personally explored and tested both proprietary and third-party tools and content, such as Fundamental and Technical Analysis, Market News, educational videos, and webinars. After evaluating the availability and quality of the overall research offering, we compared the results with our benchmark to provide a comprehensive analysis of the broker's research capabilities.
    research chart

    Exness provides a steady flow of high-quality market analysis via its website, client portal, and YouTube channel. The material is crafted by a team of seasoned in-house professionals and complemented by third-party research from Trading Central and FXStreet. I rate Exness’s research offering as better than average.

    Exness Insights offers a robust collection of research and market analysis. It is led by experts like Agustina Patti and Paul Reid, who regularly explain macroeconomic trends, corporate earnings, and sector-specific developments. Their in-depth deep‑dive articles examine price drivers like central bank policy and corporate earnings.

    Alongside the fundamental insights, Exness produces Market Outlook videos presented by experienced strategists highlighting actionable trade setups, sentiment cues, and chart patterns.

    Clients can also access Trading Central’s analysis directly through the client portal. The Analyst Views section delivers actionable insights, including detailed price forecasts and clearly defined support and resistance levels.

    The Market News section within the client portal provides a real-time feed of market news and commentary from the FXStreet team. The feed includes coverage of key economic releases, major asset price moves, and technical insights.

    Exness Research: My Key Takeaways

    Exness provides an above-average selection of research tools, combining in-house market insights with news and analysis from Trading Central and FXStreet. The steady stream of reports and practical trading ideas can benefit both beginners and experienced traders looking to stay informed and spot opportunities. I liked the focus on markets in play and actionable trading ideas.

    Education

    4.2
    How Did We Test the Broker's Education Offering?
    Gaining knowledge about trading in the financial markets can make the difference between success and failure. To assess the broker's educational offerings, we personally tested and evaluated the quality of the content provided, considering its relevance for both novice and experienced traders. We explored the range of materials available, such as articles, videos, webinars, and courses. After evaluating the content's volume, update frequency, and overall quality, we compared the results with our benchmark to provide a well-rounded analysis of the broker's education offerings.
    education chart

    Exness provides high-quality educational content, including articles, guides, videos, and platform tutorials. The volume of material is substantial and caters to both beginners and experienced traders. However, Exness could do better by incorporating live webinars and interactive courses.

    Exness Insights provides a solid foundation for traders of all levels with its comprehensive library of written educational materials. The platform covers trading basics, including clear explanations of CFD-based forex and indices, and essential concepts like technical analysis, risk management, and order types. These beginner-focused guides break down complex topics into step-by-step sections, making them easy to digest.

    Beyond the fundamentals, Exness Insights also features practical articles on trading strategies and psychology. These resources dive deeper into how to plan day trades, identify patterns, apply indicators, and manage emotions during volatile market conditions. While the materials are well-structured and rich in detail, they focus mainly on text-based learning.

    The Exness YouTube channel is mostly dedicated to analysis, but it also features a useful range of educational platform tutorial videos on how to use Exness Terminal and MetaTrader 4 and 5. Here, you can find everything from basic setup to more advanced topics like how to connect to Exness VPS.

    The Bottom Line

    Exness is a large, well-established CFD broker that has grown significantly since its launch in 2008. It offers an extensive selection of tradable instruments, including a standout range of currency and crypto pairs. Exness ensures segregation of client funds and provides negative balance protection, adding a layer of security.

    Trading costs at Exness are competitive, with Standard account spreads often beating the industry average, for example, EUR/USD spreads of around 0.9 pips. Professional accounts offer raw spreads from 0.0 pips plus commissions, ideal for active traders and scalpers. The broker supports a strong variety of trading platforms, including the intuitive Exness Terminal, the Exness Trade App, and MetaTrader 4 and MetaTrader 5. Funding and withdrawals are fast and hassle-free.

    With massive leverage, micro-lot trading, tight spreads, and round-the-clock support, Exness welcomes a wide range of trading styles, including scalping, day trading, and algorithmic strategies. The combination of competitive pricing, diverse assets, and feature-rich platforms makes it a strong choice for traders looking for an accessible yet robust trading environment.

    Disclaimer: Different conditions and features may apply depending on the account type, platform, financial product, client jurisdiction, payment method, and others. In addition, different features may apply depending on the trading Company that the client is registered with, since Exness is a multi-regulated broker with licenses in different jurisdictions.

    FAQ

     

    Exness's headquarters are at 1 Siafi Street, Porto Bello, Office 401, Limassol, Cyprus.
    Exness states that it provides negative balance protection and keeps client funds segregated across all its global entities. In case of a dispute, all clients may be eligible for compensation of up to 20,000 EUR through the Financial Commission. The fund will only be used for a judgment that has been issued by the Financial Commission. The fund does not cover traders’ losses incurred while engaging in self-directed trading. It also does not apply to a broker’s entire client base should the broker become insolvent.
    ou can deposit funds using bank cards or digital wallets.
    The minimum deposit is 10 USD for Standard and Standard Cent accounts, while Professional accounts require a minimum deposit of 200 USD.
    You can withdraw funds using bank transfers or digital wallets.
    Withdrawals are processed within 1 business day.
    Depending on your account equity and entity, you can access leverage of up to 1:Unlimited.
    Exness provides the Exness Terminal, Exness Trade App, MetaTrader 4, and MetaTrader 5.
    Yes, beginners may find the Cent account helpful, as it gives them access to the easy-to-use ExnessTerminal platform and helps limit risk while trading in the live market.
    Yes, demo accounts are available via Exness Terminal, Exness Trade App, MetaTrader 4, and MetaTrader 5.
    Yes, its raw spread accounts and features like one-click trading make Exness a good choice for scalpers and short-term traders.
    Yes, traders can use MetaTrader 4 and MetaTrader 5 to automate their strategies.
    Yes, hedging is allowed at Exness.
    No, Exness does not offer spread betting.
    Yes, Exness offers free VPS, enabling clients to run automated trading strategies unaffected by personal desktop or internet connectivity limitations. To access VPS hosting, Exness requires meeting criteria on overall account balance and/or total trading volume.
    Yes. Exness operates under the Principal Model of brokerage and is the counterparty to all client trades.
    No, Exness is a broker only.

    See Exness Full Information

    Headquarters Country
    Cyprus
    Foundation Year
    2008
    Regulations
    CBCS (Curacao), BVI FSC (Virgin Islands, British), FSCA (South Africa), CMA (Kenya), FCA (United Kingdom), CySEC (Cyprus), FSA (Seychelles)
    Publicly Traded
    No
    Number Of Employees
    2000
    Trading Desk Type
    Market Maker
    Trading Platforms
    MT5, MT4, Exness Terminal
    Restricted Countries
    Malta, Netherlands, Portugal, Ireland, Spain, Saint Vincent and the Grenadines, American Samoa, Marshall Islands, Samoa, San Marino, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Italy, Latvia, Malaysia, Lithuania, Luxembourg, Hungary, Norway, Iceland, Poland, Romania, Greece, Guam, Vatican City, United States, Slovakia, Northern Mariana Islands, Puerto Rico, Sweden, Slovenia, Belgium, Switzerland, Denmark, Singapore, Micronesia, Palau, Virgin Islands, U.S., Canada, Greenland, Vanuatu, New Zealand, Kiribati, Australia, Fiji, Tuvalu, Christmas Island, Cocos Islands, Niue, Seychelles, Syria, Iraq, Yemen, Iran, Afghanistan, North Korea, South Korea, Myanmar, Uruguay, Nicaragua, Cuba, Bahamas, Barbados, Saint Martin, Haiti, Bonaire, Cook Islands, Albania, Belarus, Macedonia, Bosnia and Herzegovina, Svalbard and Jan Mayen, Kosovo, Monaco, Ukraine, Russian Federation, Andorra, United Kingdom, Guinea, French Polynesia, New Caledonia, Saint Pierre, Guadeloupe, Mayotte, Saint Barthelemy, Wallis and Futuna, Aland Islands, Sint Maarten, Curacao, Gibraltar, Cayman Islands, Saint Helena, Bermuda, Falkland Islands, Anguilla, Virgin Islands, British, Belize, Central African Republic, Democratic Republic of the Congo, Libya, Mali, Mauritius, Rwanda, Somalia, South Sudan, Faroe Islands, Japan
    Supported Languages
    Korean, English, Urdu, Russian, Hindi, French, Indonesian, Portuguese, Thai, Arabic, Spanish, Bengali, Chinese, Japanese, Vietnamese
    Min Deposit
    $10
    Max Leverage
    1:2000 (CBCS), 1:1000 (BVI FSC), 1:2000 (FSCA), 1:2000 (CMA), 1:30 (FCA), 1:2000 (CySEC), 1:500 (FSA)
    Deposit Options
    Wire Transfer, Skrill, Neteller, Credit Card, Debit Card, SticPay, Binance
    Withdrawal Options
    Neteller, Skrill, SticPay, Binance
    Time to Withdrawal
    1
    Time to Open an Account
    3
    Crypto
    Ethereum, Bitcoin, Litecoin, Bitcoin Cash, Ripple
    Products
    Currencies, Stocks, Crypto, Indices, Commodities
    Demo Account
    Yes
    OCO Orders
    No
    Offers Hedging
    Yes
    Automated Trading
    Yes
    API Trading
    No
    Guaranteed Stop Loss
    Yes
    Guaranteed Limit Orders
    Yes
    Guaranteed Fills / Liquidity
    Yes
    Economic calendar
    Yes
    Trading From Chart
    Yes
    One-Click Trading
    Yes
    Expert Advisor
    Yes
    Social Trading
    Yes
    Autochartist
    No
    Trading Signals
    Yes
    Platform Languages
    Portuguese, Chinese, Arabic, Hindi, Thai, Korean, Vietnamese, Ukrainian, English, French, Spanish, Japanese, Bengali, Indonesian
    24 Hours Support
    Yes
    Support During Weekends
    Yes
    Live Chat
    Yes
    Daily Market Commentary
    Yes
    News (Top-Tier Sources)
    Yes
    Webinars
    No
    Deposit Fee
    No
    Withdrawal Fee
    No
    Inactivity Fee
    No

    About the Author

    Dan BlystoneBroker Analyst

    Dan Blystone began his career in the trading industry in 1998 on the floor of the Chicago Mercantile Exchange. Later Dan gained insight into the forex industry during his time as a Series 3 licenced futures and forex broker. He also traded at a couple of different prop trading firms in Chicago. Dan is well-equipped to recommend the best forex brokers due to his extensive experience and understanding of the brokerage industry.

    Why you can trust FXEmpire

    At FXEmpire, we strive to provide unbiased, thorough and accurate broker reviews by industry experts to help our users make smarter financial decisions.

    Why you can trust FXEmpire

    FXEmpire was founded in 2011, making us one of the first forex broker review sites. You can trust FXEmpire because of our thorough and unbiased review process. With over a decade of experience, we have a team of industry experts who conduct rigorous tests to ensure our reviews are accurate and unbiased. Our reviews are designed to bring clarity and confidence to the process of choosing a broker, and are based on objective criteria and measurable data. Our editorial team is composed of trading industry professionals and seasoned financial journalists, who ensure that our reviews are accurate and unbiased. Additionally, our review system is based on 9 core categories and over 250 distinct variables, which ensures that all aspects of a broker are considered before giving a final rating. So, you can trust FXEmpire to provide you with honest and informative reviews that will help you make an informed decision on which broker will best enable you to reach your financial goals.
    General Risk Warning: CFDs are leveraged products. Trading in CFDs carries a high level of risk thus may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs.