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REMITANO Review 2022

REMITANOReview

Table of Contents

Introduction

Remitano is an online crypto platform supporting the buying and selling of cryptos through an escrowed Peer-2-Peer marketplace.

As a P2P marketplace, Remitano allows users to buy and sell cryptos with either fiat or cryptocurrencies. The key to the Remitano platform is a secure environment for investor connectivity across the network.

Remitano delivers a secure environment by way of the Escrow service.

Additional offerings include,

  • NFT5 on Launchpad, an NFT platform on the BSC (Binance Smart Chain) blockchain
  • Instant Swap supports fiat-crypto and crypto-crypto exchanges.
  • Earn RENEC: Remitano users may mine RENEC, the native token of Remitano Network Blockchain.
  • Swing, enabling users to invest into supported cryptos with 2x margin.

Babylon Solutions Limited founded Remitano in 2016. Headquartered in St Vincent and the Grenadines, Remitano offers services to over 30 countries worldwide.

Supported countries include but are not limited to Cambodia, Ghana, India, Kenya, Malaysia, Nigeria, Pakistan, Singapore, South Africa, Venezuela, and Vietnam.

Remitano supports the deposit, withdrawal, and swaps of,

Avalanche (AVAX), Axie Infinity (ASX), Bitcoin (BTC), bitcoin cash (BCH), Binance Coin (BNB), Cardano (ADA), Chainlink (LINK), Dogecoin (DOGE), EOS (EOS), Ethereum (ETH), Ethereum Classic (ETC), Fantom (FTM), KardiaChain (KAI), Litecoin (LTC), NEAR Protocol (NEAR), Polkadot (DOT), Polygon (MATIC), Ripple (XRP), Shiba Inu (SHIB), Solana (SOL), Stellar Lumen (XLM), Tether (USDT), Tezos (XTZ), Tron (TRX), Uniswap (UNI).

Additionally, Remitano supports the following stablecoins, Binance USD (BUSD), USD Coin (USDC)

Users may also take advantage of the Swap feature for Celo (CELO), Monero (XMR), and NEO (NEO).

In total, the platform supports 62 cryptos.

Remitano also supports the deposit and withdrawal of fiat currencies, including the Indian Rupee, Indonesian Rupiah, Malaysian Ringgit, Nigerian Naira, and the Venezuelan Bolivar. Deposit and withdrawal options vary by user jurisdiction, however.

Remitano Platform Attributes

Key attributes of the Remitano platform include:

  • Fast and simple to follow registration and verification process.
  • Supports instantaneous crypto purchases.
  • An intermediary escrow platform provides an added layer of protection for people using the P2P platform.
  • P2P supports intra-network transactions and the purchase of crypto by bank transfer and credit/debit card.
  • Responsive Customer Support Team, contactable 24-7.
  • Remitano’s Swap feature allows investors to instantaneously exchange already held crypto for other supported cryptos.
  • Launchpad gives users access to NFTs via the NFT5 marketplace.
  • Users can mine RENEC, the native token. Miners can mine in solo mode or group mode
  • Via Swing, users can trade crypto with a margin of up to 2x.

The Pros and Cons

Pros

  • Simple Registration Process: It takes minutes to register and complete the verification process.
  • Customer Support: Responsive customer support, contactable 24-7, 7-days per week.
  • Deposits and Withdrawals: Users may deposit and withdraw crypto and fiat money (dependent upon the jurisdiction).
  • Multiple Crypto Trading Options: Remitano caters to the needs of crypto investors by offering several platforms to buy and sell crypto. These include P2P, SWAP, and Swing.
  • Extensive and Liquid P2P Network: Through the P2P Trading platform, users gain access to an extensive network spanning more than 30 countries.
  • Escrowed Trade: Provides users an additional level of comfort when buying and selling on the P2P platform.
  • RENEC Mining: Remitano users can mine the platform native token RENEC to enhance earnings while also supporting the network.
  • NFT Marketplace: Via Launchpad, users have access to NFT5 to invest in NFT projects early in their lifecycle.
  • Transparent Fee Structure: There are no hidden fees, with a dedicated Fees page providing a full breakdown of fees.
  • Margin: Investors can utilize a 2x margin via Swing to invest in supported cryptos to enhance earnings.

Other positives include

  • Referrals Program: Earn up to 40% commissions and an additional 10% from your referrals’ referrals.
  • Wholesale: Catering for transactions of 1.5 BTC and above, Remitano offers a wholesale trading market that operates independently, while supporting the same crypto and fiat currencies. Here, trading fees are 1/10th of the usual trading fees.

Cons

  • No demo account: The platform is easy to navigate, however, and there is 24-7 customer support and a comprehensive FAQ to help new users.
  • Unregulated: While unregulated, Remitano does require investors to go through a verification process to have access to the full product offering.

Brokerage Services, Supported Cryptocurrencies & Payment Methods

Remitano provides an online exchange supporting the buying and selling of cryptocurrencies through several platforms and product offerings.

The exchange supports the deposit and withdrawal of supported crypto and fiat currencies.

Supported cryptos for deposit include Bitcoin, Ethereum, USD Tether, Bitcoin Cash, Litecoin, and Ripple.

In addition to supporting selected crypto deposits, Remitano also supports the deposit and withdrawal of fiat currencies subject to jurisdiction.

These jurisdictions include India, Indonesia, Malaysia, Nigeria, Venezuela, and Vietnam.

Additionally, Remitano enables investors to purchase crypto by bank transfer and credit/debit card via its Peer2Peer platform.

Finally, investors may swap deposited crypto or fiat for cryptos or make a crypto investment via the Swing page.

Registration

To open an account, go to the Remitano homepage and click on the “Login / Register ” icon as shown below:

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  • Enter your email address and click “Send Link”.
  • Go to your email inbox and click on the “Log me into Remitano” icon.
  • Enter a username and click “Continue”.
  • Read the terms and then click “I have read and agree”.
  • Upon agreeing to the terms, you are redirected to your Remitano home page.

Verification

Upon registration, completing the verification process gives access to Remitano’s full product offering.

Go to your “Username” dropdown menu and select “Verify account”.

There are multiple verification levels to complete. The basic is Level 1, which requires users to verify their phone number.

Each verification level gives users varying degrees of access to the platform. These are summarized as follows:

Level 1: Phone number verification. For European uses, the restrictions are as follows:

  • Users can buy $75 daily
  • You can deposit 33.63 EUR into your EUR Remitano wallet daily.
  • You can deposit 336.302 EUR into your EUR Remitano wallet Monthly.
  • Coin withdrawal quota of $50 daily.

Level 1B:

  • Users can buy $1,000 daily.
  • You can deposit 473,664 EUR into your EUR Remitano wallet daily.
  • You can deposit 4,737,000 EUR into your EUR Remitano wallet Monthly.
  • Coin withdrawal quota of $500 daily.

Level 2:

  • Users can buy $100,000 daily.
  • You can deposit 14,210 EUR into your EUR Remitano wallet daily.
  • You can deposit 142,099 EUR into your EUR Remitano wallet monthly.
  • Coin withdrawal quota of $5,000 daily.

Level 3:

  • Users can buy $200,000 daily.
  • You can deposit 23,683 EUR into your EUR Remitano wallet daily.
  • You can deposit 236,832 EUR into your EUR Remitano wallet monthly.
  • Coin withdrawal quota of $12,500 daily.

Level 4: Peer certification / Long-time Trader:

  • Users can buy $1,000,000 daily.
  • You can deposit 56,840 EUR into your EUR Remitano wallet daily.
  • You can deposit 568,397 EUR into your EUR Remitano wallet monthly.
  • Coin withdrawal quota of $100,000 daily.

Level 5: Peer certification + Long-time Trader

  • Users can buy $20,000,000 daily.
  • You can deposit 1,421,000 EUR into your EUR Remitano wallet daily.
  • You can deposit 14,210,000 EUR into your EUR wallet monthly.
  • Coin withdrawal quota of $1,000,000 daily.

Verification Steps

Before commencing the verification process, ensure that you have selected the correct jurisdiction.

You can change the language and jurisdiction from the dropdown menu at the top right-hand side of your page.

Once you have selected the correct jurisdiction and language, go to your account dropdown menu, select “Verify account,” and complete Level 1 verification by clicking “Verify”.

Enter your phone number and select your preferred option to verify. These can be via SMS, phone call, or WhatsApp, and then click “Continue”.

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Upon verifying your mobile number, you have completed the level 1 KYC completeness and may use the platform within the limits of Level 1 clearance as defined above.

Post Registration

Upon completion of the registration and minimum level 1 verification process, you will need to make a deposit to begin using the Remitano product suite.

To make a deposit, go to the Dashboard dropdown menu, select “Wallets,” and then click the “Deposit” icon.

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For demonstrative purposes, we have chosen to deposit Binance Coin (“BNB”).

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Click on the Binance Coin Deposit icon and scan the wallet address QR code or copy the address to your external BNB wallet.

Upon funding the Binance Coin wallet, you can convert to other supported crypto using Swap or convert into USDT and invest into other cryptos with a margin of up to 2x via Swing.

Alternatively, users can purchase crypto by credit/debit card or by depositing fiat to buy crypto via P2P or Swing.

Supported Cryptocurrencies

Remitano gives users access to 62 of the most popular cryptos.

These include but are not limited to Avalanche (AVAX), Axie Infinity (ASX), Bitcoin (BTC), Binance Coin (BNB), Cardano (ADA), Chainlink (LINK), Dogecoin (DOGE), Ethereum (ETH), Fantom (FTM), NEAR Protocol (NEAR), Polkadot (DOT), Polygon (MATIC), Ripple (XRP), Shiba Inu (SHIB), Solana (SOL), Tether (USDT), Tron (TRX), and Uniswap (UNI).

The Details

Remitano is a crypto exchange supporting the buying, selling, and trading of cryptocurrencies.

Offering multiple products, users can buy and sell cryptos via Swap, Swing, and P2P Trading.

Remitano-supported cryptos vary depending upon the selected trading product.

Swing, which allows users to invest in crypto with up to 2x margin, supports the following cryptos: BTC, ETH, BCH, LTC, XRP, EOS, BNB, ADA, XLM, TRX, XTZ, LINK, ETC, NEO, XMR, DOT, DOGE, UNI, SOL, AVAX, LUNC, LUNA, NEAR, and AXS.

Via Swap, users may swap fiat-crypto, crypto-fiat, or crypto-crypto. Swap supports the following cryptos: ADA, AVAX, AXS, BCH, BNB, BTC, BUSD, CELO, DOGE, DOT, EOS, ETC, ETH, FTM, KAI, LINK, LTC, LUNC, LUNA, MATIC, NEAR, NEO, PM, SHIB, SOL, TRX, UNI, USDC, USDT, XLM, XMR, XRP, and XTZ.

Swap also supports the following fiat currencies: GHSR, INRR, KESR, MYRR, NGNR, PHPR, VNDR, AND ZARR.

Swap

To carry out a Swap transaction, go to the Swap page and choose whether you wish to swap at market price or your price.

Then select the crypto/fiat you wish to swap and enter the amount. Select the target crypto/fiat and then click on the buy icon. For demonstrative purposes, we have selected to swap 1 BNB for USDT.

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Once you have completed the Swap, your BNB and USDT wallets will reflect the new balances.

Users may also use Swap via the wallets page.

Swing

The Swing platform allows users to invest in supported cryptos by creating an open position.

Users may gain exposure to supported cryptos with or without 2x margin. It is important to note that creating a position via Swing does not result in ownership. For this reason, users do not have the option to withdraw investments made via Swing.

To make a crypto investment via Swing, go to the Swing page and select the crypto you wish to invest in by clicking the “Invest” icon.

Choose Normal or Margin 2x and enter the amount of USDT you wish to invest, then click the “Open Investment” icon.

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Features of Swing include,

  • Remitano provides a live-updated valuation of an investment.
  • The investment remains open until closed.
  • Upon closing the position, Remitano will credit the profit to your wallet.
  • Remitano uses the Binance price ladder for Altcoin price references.
  • There is a 1% investment fee chargeable when a user has a profit. A closing USDT balance can’t be lower, after fees, than the initial investment amount.

P2P Exchange

The Remitano P2P Trading platform supports the buying and selling of cryptos across the Remitano network.

For investors looking to buy

Go to the P2P Trading page and select the coin you wish to purchase from the “Choose another coin” dropdown menu. For demonstrative purposes, we opted to buy bitcoin (BTC).

Enter the amount you wish to purchase in your chosen crypto or supported fiat and select from the network list, as shown below.

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Select the bitcoin you wish to purchase from the list by clicking the “Buy” icon. You may alternatively scroll down to view other BTC sales adverts, as shown below.

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If there are no interesting advertisements, users may create ads to find a seller.

Click on the “Create Your Buying Ad” icon and create an ad to purchase crypto from the Remitano network.

Required details include,

  • Fixed price/Dynamic price,
  • In the case of dynamic price, maximum crypto price.
  • For fixed price adverts, enter the crypto price you will pay.
  • Payment method
  • Payment window.

Upon populating the information, click on the “Create new advertisement” icon. Users may preview their ad before publishing it.

Via the P2P Trading page, Remitano supports multiple payment options, including credit/debit card or bank transfer.

After selecting the crypto you wish to purchase via the adverts or the “Buy Now” option, if you have insufficient funds, Remitano will prompt you to make a deposit to complete the trade.

  • Click Yes.
  • Choose your deposit method and click continue.
  • Agree to the time limit to complete the payment.
  • Then agree to other terms as outlined.
  • Complete the bank transfer. (You need to complete the verification process to make a bank transfer).

For investors looking to sell

Go to the P2P trade page, select the crypto you wish to sell from the “Choose another coin” dropdown menu and click the “Sell now” icon.

Enter the amount you wish to sell, in your chosen crypto or supported fiat, then select from the network list, as shown below.

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  • From the list on offer, select the terms of the sales that meet your requirements and click the “Sell” icon. Review the details and then click “Yes” to proceed.
  • Provide your bank account number and bank account name and click continue.
  • Once the buyer has remitted the funds, you can complete the sale.

If there are no suitable sales advertisements, click the “Create Your Selling Ad” icon and complete the details similar to the buying ad.

Details include:

  • Select fixed or dynamic price
  • If fixed price, enter the price at which you wish to sell your crypto.
  • In the case of dynamic price, enter your minimum crypto price.
  • Select the Payment Method:
    • Bank transfer
    • Remitano Fiat Wallet
    • Other supported options are subject to jurisdiction.
  • Then click the “Create new advertisement” icon to publish your ad.

It is worth noting that Remitano uses Escrow Services to process trades in a safe and secure manner.

When you open a trade, the specified number of crypto you wish to buy is transferred from the seller’s wallet and held in escrow. The Escrow Service ensures that you can send payment to the seller without worrying about not receiving the crypto.

  • Cryptos are locked until the seller confirms payment.
  • In case of problems, the Remitano support team will resolve bases based on evidence provided by both sides.

Credit Card Purchases

An added feature on the Remitano platform is the option to purchase crypto by debit/credit card.

To purchase crypto by debit/credit card, go to the P2P Trade page and scroll down.

Click on the “Buy” icon alongside the Simplex brand, enter the amount of crypto you wish to purchase and click “Buy Now”.

Review the transaction details and then click “Buy Now”

You will then be redirected to the Simplex page to enter your credit/debit card details to complete the transaction. Complete your credit card details and click “Next”.

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Enter your billing address and personal details, and then click “Pay Now”.

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Once the transaction is complete, your crypto wallet will receive the funds accordingly.

Transaction History

Users may view their Remitano crypto activity via the Dashboard dropdown menu.

Users have access to Trade History & Advertisements, and investment history. Additionally, users may view deposit, withdrawal, and change histories via the induvial wallets located on the Wallets page (Dashboard dropdown menu).

Additionally, you may view your individual crypto balances on the wallets page.

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Users can also get an overview of pending trades, buying and selling ads, and estimated asset value via the “Overall” page, located under the Dashboard dropdown menu.

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Fees and Charges

Remitano is transparent with its fee structure, providing users with a dedicated fee page. The fees for transactions on the Remitano exchange are as follows:

Swap Fees

  • Fees for Swaps at market price range from 0.07% to 0.75%, depending upon pairing.
  • Fees for Swaps at your price are fixed at 0.25% for all pairings.

Trading Fees

  • The advertised price already includes the trading fee and will be the final price. There are no additional fees.
  • The trading fee is 1% of the price set in the advertisement. The price displayed to viewers already includes fees.

Deposit and Withdrawal Fees

Remitano provides the minimum deposits and withdrawals and the deposit and withdrawal fees for supported cryptos.

While minimum deposits vary for each crypto, there are no deposit fees.

There are withdrawal fees, however, which vary by crypto, and there are minimum withdrawals for each Remitano-supported crypto.

The minimum withdrawals and withdrawal fees of the largest cryptos by market cap include,

Coin Minimum Withdrawal Amount Fee
ADA (BEP 20) 2 ADA 1 ADA
BNB (BEP 20) 0.02 BNB 0.0005 BNB
BTC (OMNI) 0.0001 BTC 0.0002 BTC
BTC (BEP 20) 0.000035 BTC 0.000015 BTC
DOGE (BEP 20) 10 DOGE 2 DOGE
ETH (ERC20) 0.001 ETH 0.002 ETH
SOL (SOLANA) 0.02 SOL 0.01 SOL
SOL (BEP 20) 0.02 SOL 0.01 SOL
XRP (Ripple) 1 XRP 0.25 XRP
USDT (ERC20) 1 USDT 15 USDT
USDT (TRC20) 1 USDT 1 USDT
USDT (BEP20) 1 USDT 1 USDT
USDT (SOLANA) 1 USDT 1 USDT

Remitano Wallets

Remitano provides users with crypto and fiat wallets to support deposits, withdrawals, and crypto/fiat transactions.

Fiat Wallets

Remitano currently provides users with fiat currency wallets subject to the jurisdiction, allowing users to hold domestic currencies on the exchange.

Fiat currency wallets available across the Remitano network include:

INR: Indian Rupee

IDR: Indonesian Rupiah

MYR: Malaysian Ringgit

NGN: Nigerian Naira

VES: Venezuelan Bolivar

Other fiat currencies are also supported but not mentioned in the FAQ section, ie. EUR

Users in supported jurisdictions must complete the Level 1 verification to deposit/withdraw fiat money.

To make a fiat deposit, go to the Wallets page and select the fiat wallet.

Click “Deposit” and complete the prompted details.

These include:

  • Deposit bank.
  • Amount in fiat currency.
  • You are then provided with the necessary account details to allow you to make a fiat currency bank transfer to your Remitano fiat wallet.

Details provided include:

  • Deposit amount
  • Reference message (Provided by Remitano)
  • Bank account name, number, and bank name.

It is important to note that you must send the amount instructed and include the exact reference message. Failure to do so could result in the loss of funds.

Remitano also supports the withdrawal of fiat currencies.

To make a withdrawal, go to the fiat wallet and click the “Withdraw” icon.

Upon clicking the “Withdraw” icon, Remitano will prompt you to set up your account details to support fast withdrawals.

  • Click on the “+Add new account” icon.
  • Enter the Bank name, Bank account name, and Bank account name and click the “Create” icon.
  • Once created, enter the amount that you wish to withdraw.
  • Select the withdrawal account.
  • Review all details and then click “Withdraw”.

Once the withdrawal is submitted, users can check the status in the withdrawal history section.

Crypto Currency Wallets

Remitano provides users with the following crypto wallets to hold, deposit, and withdraw cryptos:

Bitcoin Cash (BCH), Binance Coin (BNB), Bitcoin (BTC), EOS (EOS), Ethereum (ETH), Litecoin (LTC), Tron (TRX), Tether USDT (USDT), Ripple (XRP), Cardano (ADA), Stellar (XLM), Tezos (XTZ), Chainlink (LINK), Ethereum Classic (ETC), Polkadot (DOT), Dogecoin (DOGE), Uniswap (UNI), Solana (SOL), Avalanche (AVAX), Near Protocol (NEAR), USD Coin (USDC), Binance USD (BUSD), Axie Infinity (AXS), Polygon (MATIC), Fantom (FTM), SHIBA INU (SHIB), Perfect Money (PM), and KardiaChain (KAI)

Additionally, Remitano provides users with the following crypto wallets to support swaps via the Swap platform:

NEO (NEO), Monero (XMR), Terra Classic (LUNC), Terra 2.0 (LUNA), and Celo (CELO).

Via the individual crypto wallets, users may view individual crypto balances in addition to the deposit, withdraw, and change histories.

Users may deposit, withdraw, or swap cryptos via the Wallets page and sell them for cash.

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Deposits & Withdrawals

For investors looking to deposit or withdraw funds, Remitano supports the deposit and withdrawal of cryptos as outlined within the Crypto Wallet section.

Additionally, subject to the jurisdiction, users may also deposit and withdraw fiat currencies, as outlined within the Fiat Wallet section above. These include,

  • Indian Rupee
  • Indonesian Rupiah
  • Malaysian Ringgit
  • Nigerian Naira
  • Venezuelan Bolivar

As previously mentioned, you must complete the level 1 verification in order to deposit or withdraw fiat currency.

For investors unable to deposit fiat currencies, you may purchase crypto with fiat via the Peer2Peer platform.

Here, investors may purchase crypto by bank transfer and credit/debit card via Remitano payment platform partner Simplex.

Crypto Deposits:

Investors may deposit Remitano-supported cryptos to trade crypto on the Remitano platform.

For demonstrative purposes, we have chosen to deposit Dogecoin (DOGE).

To make a crypto deposit

  • Go to the Dashboard dropdown menu and select “Wallets.”
  • Chose the wallet into which you wish to deposit, in this case, Dogecoin, and click the “Deposit” icon.
  • Copy the Remitano wallet address or scan the QR code to your external Dogecoin wallet and complete the wallet-to-wallet transfer.

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While there are no deposit fees, minimum deposits do vary by crypto. Please refer to the fee page for details.

Crypto Withdrawals:

To make a crypto withdrawal, go to the wallets page and select the crypto you wish to withdraw.

For demonstrative purposes, we chose to withdraw Binance Coin (BNB).

  • Locate the Binance Coin wallet and click the “Withdraw” icon.
  • Enter your external BNB wallet or scan your external wallet QR code.
  • Enter the amount you wish to withdraw in BNB and click the “Submit” icon.

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Please refer to the Fees section for a breakdown of minimum withdrawals and fees.

Key features of the Remitano Platform include:

Trading Features

Remitano provides several ways in which investors may buy and sell cryptos:

Peer2Peer: Supports the buying and selling of cryptos across the Remitano network, using escrow to protect buyers and sellers.

Swap: Supports the instantaneous exchange of crypto to crypto, crypto to fiat, fiat to crypto, or fiat to fiat.

Swing: Users may gain crypto exposure without holding crypto via the Swing platform. Here, users can invest with a margin of 2x or clean.

Tracking Options

Balances: Users may view individual wallet balances on the wallets page.

Overall: Located under the Dashboard dropdown menu, Remitano provides users with a summary of pending trades and buying and selling ads.

Trade History & Advertisements: Located under the Dashboard dropdown menu, users may view pending, canceled, and completed trade details. In addition, users may review buying and selling ad histories.

Investments History: Also located under the Dashboard dropdown menu, “Investments History” gives users an overview of all open and closed investments made via Swing.

Swap Orders: Remitano provides the details of opening and closed swaps.

Profile: Via the profile section, located under the account dropdown menu, users may view a trade summary, the number of successful trades, and the number of different partners.

Wallets: On the Wallets page, users may view individual wallet balances and deposit and withdrawal histories.

Earnings Options

Referral Program: Remitano users can earn income through the Referrals program. By joining the Referrals program, you can earn 40% commission immediately when your friends sign up and buy coins through your referral link. Additionally, when your friends refer others to trade on Remitano, you will earn another 10% commission.

REMEC Mining: Via the “Earn RENEC” page, users can earn RENEC by mining solo or through group mining. Users need to download the Remitano App, complete a phone number verification, and then tap the “Start Mining” icon to begin earning RENEC.

Communication

SUPPORT: Users can chat directly with customer support representatives via the Chat link located at the bottom right-hand side of the page.

Help Center: At the bottom of the home page, there is a dedicated “Help Center.” Users may contact the Remitano team by email and access the FAQ section. Users can also contact customer support by clicking the “Contact Support” hyperlink.

Others

Forum: Remitano provides the network with a platform to share news and knowledge, hold discussions, and a medium for Remitano to share blogs and announcements.

Launchpad: Gives users access to NFT projects to invest in.

Privacy and Security

Remitano provides users comfort by focusing on user protection.

Key features include:

  • 2FA: Users can enable 2FA to provide an additional layer of security.
  • Escrow: Users entering Peer2Peer transactions are protected using escrow to hold cryptos before funds are transferred. This eliminates the risk of not receiving coins purchased once payment is delivered.
  • Regulatory Compliance: Additionally, users must go through a verification process to access the Remitano product suite.

Customer Support

Remitano offers users 24-7 customer support. Users may contact the customer support time via the Live Chat link, located at the bottom right-hand side of the page.

Here, users can:

  • Send a message.
  • View all previous conversations.
  • Search for help.

Additionally, users can scroll down to the bottom of the page and click the “Contact Support” link.

Here you may choose to chat with customer support via Intercom or Messenger.

Finally, users may also contact Remitano by emailing the team at team@remitano.com

Social Media

Remitano also has a strong social media presence.

Facebook: https://facebook.com/remitano

Twitter: https://twitter.com/remitano LinkedIn: https://www.linkedin.com/company/remitano YouTube: YouTube: https://www.youtube.com/c/Remitano/

Apple App Store: https://apps.apple.com/us/app/remitano/id1116327021

Google Play: https://play.google.com/store/apps/details?id=com.remitano.remitano&hl=en&gl=US

Additional Information

FAQ

How long does it take to deposit Bitcoin/Ethereum?

Bitcoin deposits will reflect in your Remitano bitcoin wallet once the necessary network confirmations have been completed. This may vary from a few minutes to some hours, depending on the blockchain network.

I sent Bitcoin/Ethereum/… to the wrong address, can I get them back?

Bitcoin/Ethereum/… transactions are irreversible, once you’ve sent money to another Bitcoin/Ethereum/… address it is not possible for you or Remitano.com to reverse it. We are very sorry for those cases, so be careful with your Bitcoin/Ethereum/…

How am I protected from being scammed?

All online trades from us are protected by escrow service. When a trade is started, the amount of Bitcoins for the trade is automatically reserved from the seller’s Remitano Wallet. This means that if the seller runs away with your money and does not release your Bitcoins, you can open the dispute from the trade and provide your proof of payments, we, Remitano.com support, can release the Bitcoins to you from escrow. If you’re selling Bitcoins, never release the escrow before you know that you have received money from the Bitcoin buyer.

Conclusion

Remitano is an easy-to-navigate crypto exchange, offering novice and experienced crypto traders access to the largest cryptos by market cap.

While offering traders and investors multiple product offerings, Remitano also has a high emphasis on security.

The Remitano Escrow service is an attractive security layer that ensures investors are not scammed on the P2P trading platform.

In addition to enabling investors to buy and hold crypto, Remitano also enables investors to gain exposure to cryptos via its Swing product. Users can invest with 2x margin to enhance yields.

Added features include RENEC Mining and Launchpad, where users can invest in NFT projects, making Remitano a one-stop shop for investors and traders looking to access all the features of the digital asset space.

REMITANOUser Reviews

Rate this exchange
  • 4
    Doronize
    Henry
  • 5
    Its Good
    Adnan
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REMITANOFeatures

Coins Available
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Litecoin
  • Ripple
  • Monero
  • Tether
  • EOS
  • Cardano
  • Stellar
  • NEO
  • Ethereum Classic
  • Polkadot
  • Binance Coin
  • Chainlink
  • Tezos
  • Dogecoin
  • Uniswap Protocol Token
  • Solana
  • Avalanche
  • Terra
  • Near
  • USD Coin
  • Axie Infinity Shards
  • Polygon
  • Fantom
  • Shiba Inu
Accepted Countries
  • Nigeria
  • Vietnam
  • Malaysia
  • India
  • South Africa
  • Singapore
  • Cambodia
  • Kenya
  • Ghana
  • Pakistan
  • Venezuela
  • Congo
  • Switzerland
  • Thailand
  • Poland
  • Zambia
  • Peru
  • Bolivia
  • Algeria
  • Argentina
  • Cameroon
  • Norway
  • Brunei
  • South Korea
  • Spain
  • Canada
  • Rwanda
  • New Zealand
  • China
  • Tanzania
  • Ukraine
  • Russian Federation
  • Zimbabwe
  • Bangladesh
  • Mexico
  • Taiwan
  • United Kingdom
  • Japan
  • Iran
  • Philippines
  • Belarus
  • Oman
  • Italy
  • Israel
  • Denmark
  • Colombia
  • Qatar
  • Namibia
  • Netherlands
  • United Arab Emirates
  • Turkey
  • Myanmar
  • Nepal
  • Uganda
  • Portugal
  • Indonesia
US Clients Accepted
Yes

Payment Method

Deposit Options
Wire Transfer, Cash, Cryptocurrency
Withdrawal Options
Wire Transfer, Cash, Cryptocurrency
Company Information
Exchange DetailsInfo
Headquarters CountrySaint Vincent and the Grenadines
Foundation Year2016
Typeexchange
Trading AllowedYes
Contact Information

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