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LCX Review 2025

By:
Dirk van Haaster
Reviewed By:
Maria Zatler
Updated: Sep 30, 2025
Overall Rating
3.5
  • Security & Transparency
    3.8
  • Trading Experience
    3.1
  • Deposits & Withdrawals
    4.2
  • Available cryptocurrencies
    3.1
  • Fees
    2.9
  • Customer Service
    4.1
  • How Do We Test And Rate Crypto Exchanges?
    When buying and trading crypto, understanding an exchange's strengths and weaknesses is essential. Our proprietary rating system, developed through extensive research and hands-on evaluation by expert reviewers, ensures a comprehensive assessment. Each exchange undergoes a rigorous review process, with our team investing over 50 hours per review and analyzing more than 200 variables to simplify the exchange selection process for you. The categories we evaluate include security and transparency, trading experience, fees, available cryptocurrencies, deposits and withdrawals, and customer service. This unique rating system ensures that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review and conducting real trading tests, including opening an account and buying crypto, our experts provide in-depth insights to help you make well-informed decisions when choosing the exchange that best suits your trading style.
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    Our Verdict

    Founded in 2020 and based in Liechtenstein, LCX is a regulated crypto exchange tailored for European users.

    Fast KYC verification and licensed under Liechtenstein law, making it a reliable starting point for EU traders.

    🪙 Spot trading only: no support for derivatives, leverage, copy, auto, or social trading features.

    💳 Deposits and withdrawals are available via crypto, credit/debit cards, and bank transfers, which is convenient for crypto beginners based in Europe.

    💸 Trading fees start at 0.3%/0.3% (maker/taker), which is above industry average and may feel high for frequent traders.

    📱 Clean, beginner-friendly interface on desktop and mobile, with TradingView integration but no “pro” mode or built-in indicators.

    In my opinion, LCX is a solid option for beginners and Europeans looking for a simple, regulated entry into crypto trading. For more experienced traders, the limited features and higher fees might be deal-breakers.

    LCX Pros and Cons

    Pros Cons
    • Regulated in Europe, Liechtenstein-based exchange
    • 200+ coins and 230+ pairs for Spot trading
    • LCX native token discounts
    • NFTs, Earn and DeFi Products 
    • EUR deposits & withdrawals
    • Limited regional availability
    • Lower liquidity compared to top exchanges 
    • Expensive fiat withdrawals (e.g. €20) 
    • Lack of P2P, DCA, Leverage or Copy trading

    Is LCX Right for You?

    Traders have different needs: some want simple mobile apps, others look for features like leverage or social trading. In our reviews, we cover all types, from beginners to pros, and group them into seven main categories.

    We assess how well each exchange fits these groups using three ratings: perfect match, good choice, or not recommended. Based on our testing, LCX is not suitable for DCA, copy, leverage, or API trading as it lacks these features, but it may fit other trader types. Our verdict:

    LCX can be an acceptable choice for casual traders in Europe, offering core security features and operating under European regulatory licenses. Its spot trading fees are around 0.30% maker/taker, with discounts available if you pay using the LCX token or trade in larger volumes. The platform supports EUR deposits via SEPA and instant transfers through partners like Clear Junction and BCB.

    For traders in Asia or the USA, platforms like Coinbase, Kraken, or OKX may be more suitable for occasional trading.

    Pros
    • Regulated in Europe, SEPA for fiat on-ramp/off-ramp
    • 200+ coins and 230+ pairs for Spot trading
    • Earning and Staking services
    Cons
    • Relatively high trading fees (0.30%)
    • Limited fiat currencies supported (mainly EUR)
    • Lacks beginner-friendly tools like P2P or One-Click Buy

    LCX is an acceptable choice for hodlers and long-term position traders. It provides LCX token fee discounts, an Earn program, and some trading rewards.

    Its security record is mixed: the exchange was breached in 2022 and does not offer insurance. LCX suits users who value simple yield options and regulatory compliance, but it may not be ideal for hodlers looking for maximum passive income with more diverse or flexible choices.

    Pros
    • 200+ coins and 230+ pairs for Spot trading
    • Strong Earn and Rewards Offerings
    • Discounts for holding and trading LCX token
    Cons
    • No lending/borrowing features
    • Moderate security level with no public insurance for third-party deposit losses

    Main Features

    HeadquartersLiechtenstein
    Foundation Year2020
    RegulationsN/A
    KYC RequiredYes
    Minimum Fiat Deposit€20
    Native Token$LCX
    Fiat Currency SupportEUR
    Taker/Maker
    Basic 0.3% / 0.3%
    Discounted 0.15% / 0.15%
    DepositBank Transfer (ACH), Crypto, SEPA Transfer, TPPP (Third-Party Payment Processors)
    WithdrawalCrypto, TPPP (Third-Party Payment Processors)
    Customer Supported ChannelsChatbot, Email, Live Chat

    Supported Countries and Regions

    Supported Countries

    LCX operates in only about 113 countries, offering services across Europe, Asia-Pacific, Africa, the Middle East, Latin America, and Australia. However, it restricts access in the United States, Russia, Egypt, Afghanistan, Cambodia, the Bahamas, and many other jurisdictions due to regulatory and compliance reasons.

    Credit and debit card deposits are supported only in select regions via Mastercard, with countries like the UK, Germany, India, Nigeria, and Japan, while access is blocked in the US, Russia, and over 70 other locations. Additionally, LCX Earn, including EURt7 tokenized bonds, is strictly limited to residents of the European Economic Area (EEA).

    LCX Rewards and Special Offers

    • LCX has a rewards hub where users can view and join the latest reward programs. New users can take advantage of limited-time offers, earn mystery boxes on their first deposits and trades, and earn rewards for completing regular tasks.
    • This exchange also includes weekly promotional campaigns. Its dashboard allows users to view past, current, and upcoming promotional events.

    LCX Background

    The LCX Exchange is a subsidiary of LCX.com, officially known as the Liechtenstein Cryptoassets Exchange, and is based in Liechtenstein. The LCX.com group was established in 2018, with the exchange launching in 2020. Its founder is Monty C. M. Metzger, an entrepreneur and investor.

    The exchange’s parent company has obtained regulatory licenses to ensure credibility. It holds eight registrations from the Financial Market Authority of Liechtenstein, under registration number 288159.

    Security and Transparency

    3.8
    How Did We Test The Exchange’s Security & Transparency?
    Assessing a crypto exchange’s trustworthiness is crucial. To help you decide which exchange to use, we meticulously tested each exchange’s proof of reserves, deposit insurance, and cybersecurity measures, examining how well they protect traders and investors. Additionally, we evaluated the exchange’s stability by studying its history of hacks and the jurisdictions it operates in. Finally, we thoroughly reviewed all of the exchange’s legal documentation and publicly available information about its founders, drawing conclusions about their transparency. Our hands-on approach, including real-world testing and direct evaluation, ensures that even novice traders have the knowledge they need to make informed decisions.
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    LCX offers a moderate level of security, based on these factors:

    Licensed and regulated in Liechtenstein under the FMA

    🛡️ Segregates customer funds from company funds (legal requirement in Liechtenstein)

    🐞 Bug bounty and external audits, but limited detail on scope and rewards

    🔒 Supports KYC, source-of-funds checks, and account security tools

    ⚠️ In January 2022, LCX reported a hot wallet breach, with hackers draining LCX, USDC, SAND, LINK, QNT, ENJ, ETH, and MKR.

    LCX Security Overview Details
    Proof of Reserves (PoR) For LCX Tokens Only
    Insurance Main Wallet for storing funds
    KYC Verification KYC is mandatory. Requires ID, proof of address, and source of funds
    Security Audits LCX has been audited by Grant Thornton Liechtenstein 
    Account Security Support for 2FA (Google Authenticator) and Support for MBA (Fingerprint scanning & FaceID)

    Proof of Reserves

    LCX claims regular audits that include “proof of customer funds” and segregated account structures. Independent auditors (Grant Thornton, NSF) review its financials, but there is no cryptographically verifiable proof-of-reserves published on-chain. CER.live confirms LCX does not currently offer a public PoR audit. This weakens transparency compared to exchanges like Biconomy or Binance that publish wallet data and Merkle tree proofs.

    Bug Bounty Program

    LCX runs a bug bounty program offering rewards from $10 to $3,000 based on severity. Critical vulnerabilities earn $1,500–$3,000, high-risk issues $900–$1,200, medium flaws $200–$300, and low bugs $10–$50. So far, 64,518 scopes have been reviewed, 204 submissions received, and $8,400 paid out.

    Corporate Communication Structure and Transparency

    The company is based in Liechtenstein and regulated under the FMA. It holds eight registrations under the Liechtenstein Blockchain Act (TVTG) and has published MiCA-compliant whitepapers for several tokens. LCX communicates regularly via its official website, social channels, and regulatory filings. While financial auditors are publicly named, the exchange could improve by releasing more frequent reports on reserves and security audits.

    LCX engages with users through various social media channels, including LinkedIn, X, YouTube, Facebook, Instagram, and Telegram.

    Verified Trusted Scores

    LCX has received moderate trust scores across various platforms.

    Ranking Score 
    Skynet.certik.com B
    Cer.live B
    Coingecko 6

    Know Your Customer (KYC)

    KYC is mandatory. This strict policy aligns with EU standards and makes LCX suitable for compliant traders, but onboarding can feel stricter than on global competitors, where basic KYC is enough for small deposits or trading.

    Verification Level Benefits Requirements
    Verification Full access to Trade, Invest & Earn Unlimited withdrawals & trading Deposits up to 100K CHF Government-approved ID 
    Verification Plus Full access to Trade, Invest & Earn Unlimited withdrawals & trading Unlimited deposits Source of Funds and Wealth Proof

    Is LCX Safe to Trade With?

    LCX is a regulated European exchange with strong KYC/AML compliance. However, its lack of a verifiable proof-of-reserves audit, limited insurance coverage, and a recent security breach hold it back from being on par with market leaders.

    In my opinion, LCX is a solid option for compliance-minded European traders but less attractive for users who prioritize transparency or advanced account protections.

    Trading Experience

    3.1
    How Did We Test The Exchange’s Trading Experience?
    We understand that an intuitive and functional interface plays a crucial role in your crypto trading experience. That's why we spent many hours testing the exchange’s web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. By experimenting with different modes — lite and pro — we assessed the range of trading options, API offerings, conditional orders, and other features. We conduct real-life testing: we open an account, pass KYC, deposit funds, execute trades, and withdraw funds. Our opinion, based on a thorough examination of every aspect of these platforms, helps you make an informed choice.
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    🧾 LCX supports spot trading with limit and market orders but doesn’t offer derivatives, leverage, or options.

    📊 TradingView integration is available for charting and analysis, though no inbuilt indicators or MetaTrader support is offered.

    🤖 No copy trading, auto bots, or staking or diverse trading instruments.

    🪙 Token sales and Earn are available, giving users access to early-stage projects and fixed-yield bonds.

    🔌 API access is supported for basic strategy automation, but it’s not ideal for high-frequency or advanced algorithmic trading.

    Trading options and additional features Availability
    Conditional orders Limit Order
    Derivatives Trading No
    Lending & Borrowing No
    Leverage Trading No
    Options Trading  No
    Staking  No
    Copy Trading No 
    tradingview.com Integration Yes
    Auto Trading (Bots) No 
    API Access  Yes 
    Token Launchpad Yes 
    NFT Marketplace No

    Trading Test

    For our trading test, we evaluated LCX by signing up, completing KYC, logging in, depositing, withdrawing, testing trading pairs and conversions, and assessing transfer and withdrawal fees. This comprehensive review helps us provide an informed report on LCX’s usability, features, and costs. Here’s our detailed analysis:

    Step 1: Setting Up and Funding

    Sign-up and KYC were fast. I used my government ID, and verification took just a few minutes.

    Then, I deposited 0.53 LTC, which arrived after 25 minutes and 13 confirmations. This was unusually slow for LTC, especially when the network wasn’t congested.

    Step 2: Trading

    There was no LTC/USDT pair, so I had to trade LTC/EUR.

    My market order took almost a full minute to execute. On other exchanges like Biconomy or P2B, similar trades take a few seconds.

    Then I tried a limit order to convert back to LTC. It failed for hours. I kept getting “Trade Error” and “Something went wrong.” After over 3 hours, it was finally executed. That confirmed what I suspected: LCX suffers from low liquidity.

    Step 3: Withdrawal and Review

    After the trade, I tried their withdrawal process. I entered my address, passed 2FA and OTP, and was charged 0.00133 LTC. The funds arrived at my Binance account in about 10 minutes.

    Overall, LCX looks solid on the surface, but in practice, it’s too slow and unreliable. My $50 LTC ended up as less than $35 after trading due to slippage and poor execution. It’s not a platform I’d recommend for regular use. Even casual traders might find the delays and trade errors frustrating.

    Desktop Version

    LCX’s desktop platform is clean and intuitive. During my testing, I found it responsive, with all key sections easy to access.

    It offers core tools like deep order book visibility, advanced charting, drawing tools, and a custom watchlist. However, it lacks inbuilt technical indicators and offers a single standard version, combining basic and pro interfaces.

    Tools for Active Traders Availability
    Order Book Depth Yes 
    Advanced Charting Yes
    Technical Indicators None (only via external tools)
    Drawing Tools Yes
    Watchlist Yes 
    MetaTrader 4/5 Support No

    Trade Navigation

    The trading interface includes real-time price data, order books, depth charts, and basic trading tools. I was able to track price, volume, and 24h stats directly on the pair page. Both market and limit orders are available, and trades are quoted in EUR. Updates happen in real time, including server time, which is a nice touch for precise execution.

    API Access

    The LCX API supports REST and WebSocket for real-time trading, account management, and data streaming. I didn’t use it extensively, but from my review, the setup is well-documented and seems straightforward. WebSockets allow live updates on orders and market changes, which is useful for developers or algo traders.

    LCX Earn

    The LCX Earn program is available on both desktop and mobile. It offers a 7% fixed yield on tokenized bonds such as EURt7, BTCt7, ETHt7, and LCXt7. The program is licensed by the Liechtenstein FMA but only open to users in 30 European countries.

    Each bond comes with fixed terms, a minimum investment, and a cap. Compared to DeFi staking, it feels more secure but also much less flexible. The main issue is that the page looks inactive, and LCX offers far fewer earning options than bigger exchanges like Bitget or Binance.

    The “More” Tab

    The “More” tab at LCX takes users to additional products outside the main exchange. One of these is Tiamonds, a tokenization platform for commodities, gemstones, real estate, and even carbon credits.

    Another is MasterDEX, an AI-powered DeFi dashboard with real-time insights, token discovery, and trade aggregation. While it feels more like a separate add-on than a core LCX feature, the interface is user-friendly and easy to navigate.

    Mobile App

    The LCX mobile app closely follows the desktop layout. Navigation tabs (Home, Markets, Trade, Wallet) are placed at the bottom, with a floating LCX button for quick deposits and withdrawals. In testing, the app ran smoothly and was responsive, with no noticeable lag.

    There are some limitations. The home screen has no universal search bar, so users need to go into “Markets” to find specific coins. The app supports multiple languages in the settings menu, but customer support replies are only provided in English. Price alerts and notifications are available, though they are fairly basic compared to larger exchanges like Binance.

    • Trading Features: The interface includes order book depth, drawing tools, and advanced charting. I discovered that when you rotate to full screen, the app unlocks TradingView integration, a big plus for mobile traders who rely on charts.
    • Watchlist: You can easily star coins to build a watchlist. Favorites appear under the “Markets” section for quick tracking.
    • Wallet: The wallet section is organized and shows assets for trading and staking.
    • Market Discovery: LCX’s market discovery is basic, showing trending tokens, gainers, and losers. It’s enough for quick glances, but lacks deeper filters or search categories.

    My Key Takeaways After Testing LCX

    After testing LCX, I found the platform design clean and easy to navigate, great for beginners or casual traders. Neither the desktop nor mobile version has a “pro” or “basic” mode, which keeps things simple

    Fees

    2.9
    How Did We Test The Exchange’s Fees?
    Understanding an exchange’s fees can be challenging. To simplify this for you, we carefully examined all the exchange's fee-related documentation and presented it in a clear, easy-to-understand format. Additionally, we conducted hands-on tests for depositing and withdrawing both fiat and crypto to understand all trading, non-trading, and hidden fees. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
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    In my opinion, LCX offers strong fee discounts for crypto-native users, but fiat funding options are expensive and limited.

    💸 Spot fees start at 0.3% maker/taker for under $10K volume

    📉 Discounts of 50% when paying with LCX tokens (as low as 0.02%)

    🪙 Crypto deposits are free; withdrawals typically cost less than $0.10

    📤 Fiat withdrawals: €10 (BCB), €20 (SEPA), or 0.3% (Clear Junction)

    Spot Maker/ Taker Fees

    Our review of spot fees covers three tiers based on trading volume, highlighting potential savings with native tokens and discounts. The first tier generally includes casual traders with less than $10,000 monthly, while higher tiers involve more advanced traders. This categorization considers trading style and spending. We also compare fees with industry standards to assess affordability.

    Pricing tier Maker/Taker Fee  Maker/Taker (Discounted)  Industry Average
    Up to $10K 0.3% / 0.3% 0.15% / 0.15% 0.41% / 0.51%
    Up to $100K 0.20%/0.20% 0.10%/0.10% 0.33% / 0.37%
    Up to $500K 0.18%/0.18% 0.09%/0.09% 0.25% / 0.29%

    LCX appears cheaper than many exchanges, especially when using its native token, but it isn’t the lowest. Platforms like Binance and KuCoin already charge 0.1% or less and give extra discounts with their own tokens, which reduces LCX’s edge.

    For high-volume traders, LCX lowers fees from 0.18% at $100K-$1M in monthly volume to 0.04% above $500M. While this looks attractive, context matters: Binance users pay 0.1% by default without meeting volume targets. At LCX, you’d need over $50M in trades just to match that rate, making it less appealing for everyday users.

    Deposit Fees

    LCX offers several funding methods, but costs vary. Card deposits are the most expensive, while bank transfers like SEPA or Clear Junction are cheaper. Crypto deposits are free, making them the most cost-effective option for regular users.

    Payment Method Fees
    ACH N/A 
    SEPA 1% + 0.25 EUR 
    Credit/Debit Card (based on the Mastercard network) 3.0%
    BCB No fees
    Clear Junction

    0.15%

    with a minimum charge of 2 EUR

    Crypto  No fees

    Withdrawal Fees

    LCX has low-cost crypto withdrawals, typically $0.1 or less. Fiat withdrawals via BCB cost €10, while Clear Junction charges 0.3%. Credit/debit card withdrawals are not supported.

    Payment Method Fee for Withdrawing $10K
    BCB  €10 flat 
    Clear Junction  0.3%
    Credit/Debit Card N/A 
    SEPA €20 flat
    Crypto  Usually $0.10 or less

    For example, a $10K withdrawal costs $30 via Clear Junction but only €10 via BCB. Frequent withdrawals through Clear Junction can add up quickly. I also found that the fiat currency available might vary depending on your location. For example, they listed EURO as my only fiat currency for transactions. However, I noticed they supported CHF.

    LCX’s crypto withdrawal fees vary a lot depending on the asset and network. Some tokens can be moved cheaply, but others have costs that seem high for smaller traders.

    Asset Network Withdrawal Fee Min Withdrawal Amount
    1INCH Ethereum 4.01 1INCH 42.101 1INCH
    AAVE Ethereum 0 AAVE 0.03599999 AAVE
    BTC Bitcoin 0.00001 BTC 0.000001 BTC
    BTC Lightning 0.000092 BTC 0.000092 BTC
    USDC Ethereum 1 USDC 10.5 USDC
    USDC Base 0.645 USDC 10.5 USDC
    USDQ Ethereum 1 USDQ 10.54599999 USDQ
    USDR Ethereum 1 USDR 10.531 USDR

    Fee Discounts

    LCX offers trading fee discounts when paying with its native token. Using LCX tokens cuts fees by 50%, from 0.3% to 0.15% for low-volume traders and as low as 0.02% for very high volumes.

    While this looks good, the lowest fees require trading tens or even hundreds of millions. By comparison, Binance starts at 0.1% and adds discounts with BNB, making LCX’s structure less practical for most users.

    Are LCX Fees Competitive?

    Overall, LCX’s fees are a mixed bag. In my opinion, LCX is cost-effective for crypto-native users who rely on the LCX token for discounts. But fiat traders may find the funding limitations and card fees restrictive compared to major competitors.

    Please note that fees may vary, and checking LCX’s official website for the latest information is advisable.

    Available Cryptocurrencies

    3.1
    How Did We Test The Exchange’s Available Cryptocurrencies?
    For this section, we examined the exchange’s market offerings, assessing the variety of coins and trading pairs available. Using our proprietary database, we compared these results with those of other exchanges. We also evaluated the availability of launchpads and third-party liquidity scores, a highly trusted metric in the crypto world. This comprehensive analysis helps you determine if the exchange offers the specific crypto assets you're looking for.
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    🪙 LCX supports 200+ cryptos and 230+ spot pairs, which is an industry average

    💶 EUR and CHF balances for fiat-to-crypto trades

    🚀 Launchpad and token sale platform available

    💎 Exclusive “Tiamonds” diamond-backed NFTs

    Cryptocurrencies Available at LCX

    • Major Coins: BTC, ETH, ADA, SOL, XRP, LTC
    • Niche Coins: DeFi (LCX, BNB)
    • Meme Coins: Dogecoin, BONK, CATI, etc

    Supported Coins

    LCX offerings Availability 
    Available Cryptocurrencies 228
    Spot Trading Pairs 231
    Liquidity Score 230
    Launchpad Yes 

    LCX Token Sale & Launchpad

    LCX has a regulated Token Sale Manager that handles smart contracts, compliance, and investor onboarding. It is one of the few exchanges in Europe with this type of service. However, users from the US, China, and some other countries cannot join, so it works better for EU projects than for global ones.

    In reality, the service looks quite inactive. The “token sale list” is empty, and the page has not been updated or rebranded for a while. This makes it feel more like a placeholder than a real, active product.

    LCX Token ($LCX)

    The LCX Token is the backbone of the ecosystem. It provides up to 50% fee discounts, access to LCX Earn, and is used on the Launchpad. It’s legally recognized as a utility token in Europe, Liechtenstein, Singapore, and the U.S.

    Tiamonds NFTs

    LCX also offers Tiamonds, Ethereum-based NFTs backed by real diamonds. Auctions start at 1,000 LCX tokens, with all bids handled on-chain. Personally, it feels like a novelty add-on, interesting, but unlikely to appeal to most crypto traders.

    Exchange Liquidity

    LCX has a liquidity score of around 200 on CoinMarketCap. This is much lower than top exchanges such as Binance, OKX, or KuCoin. Low liquidity can cause slower trade execution and wider spreads, especially when the market is volatile. On LCX, tokens like LayerZero and Wormhole show especially weak liquidity. This is still a big drawback for active traders.

    Deposits and Withdrawals

    4.2
    How Did We Test The Exchange’s Deposits & Withdrawals?
    The deposit or withdrawal process can be tricky, with potential hidden fees, longer-than-expected processing times, and limited options in certain countries. To assess an exchange’s offerings, we examined its deposit and withdrawal options, conditions, and fiat currency support. We also conducted real-time testing to evaluate the available options in specific areas and determine the actual fees. Using our proprietary database, we compared these results with those of other exchanges, ensuring a comprehensive, firsthand assessment.
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    💶 EUR deposits via BCB (free), Clear Junction (0.15%), and Mastercard (3%)

    🪙 Crypto deposits free, min ~$1

    📤 Withdrawals: €10 flat (BCB) or 0.3% (Clear Junction, min €10)

    In my opinion, BCB is cost-effective, but overall, options lag behind Binance or Kraken.

    LCX Deposit Options

    LCX offers a moderate level of deposit methods for European users. However, I would have preferred crypto exchanges like Binance or MEXC, where I could have more deposit methods via ACH, Google, Apple Pay, and P2P.

    Available Payment Methods Accepted Fiats Fee Limits
    Credit/Debit Card EUR 3.0%  €10–€14,500
    BCB  EUR Free  No minimum
    Clear Junction  EUR  0.15%  No minimum
    Crypto Free ~$1 minimum

    Note that deposit options can vary significantly from region to region. Always check the exchange’s official site for the most accurate and region-specific deposit information.

    LCX Withdrawal Methods

    LCX offers two EUR withdrawal options: BCB and Clear Junction. Based on my testing, BCB is ideal for predictable costs, while Clear Junction is better for small amounts. Both require a minimum of €20.

    Method Fees Processing Time
    BCB  10 EUR  Instant to 24 hours 
    Clear Junction  0.3% Instant to 24 hours 
    Crypto Depends on the network Network-based

    LCX Withdrawal Limits

    According to customer support, verified accounts have no fixed withdrawal limits, so users can move funds without restriction. This setup is clearly designed for high-volume traders and institutions. However, you cannot use the service or withdraw funds at all without completing KYC verification.

    Method Daily Withdrawal Limit 
    Crypto and Fiat 

    Unverified users: No access to withdrawal

    KYC-verified users: unlimited withdrawal limit

    Customer Service

    4.1
    How Did We Test The Exchange’s Customer Service?
    Crypto traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We tested the exchange’s customer support through all available channels, including chatbot, phone, email, and live chat with an agent. Our evaluation focused on the accessibility of live agents, response speed, and the helpfulness and professionalism of their responses. This way, we provide comprehensive insights into whether an exchange can deliver full support when you need it most.
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    💬 Fast 24/7 chatbot and Email Support

    🌍 Multilingual support in English, German, Spanish, French, Dutch, Italian, and Polish

    📚Extensive FAQ and educational resources, though no video tutorials or community forums

    Live Chat Phone Email Languages
    24/7 N/A 24/7 hello@lcx.com  7 (English, German, Dutch, French, Italian, Polish, Spanish)

    Customer Support Test

    To evaluate customer service quality for different needs, we created a trading test. We contact support through all available methods, presenting hypothetical problems. We focus on response speed, the quality of help provided, and whether we speak to a real person. This measures the support’s ability to assist traders and investors.

    LCX Email Test

    I asked LCX about proof of reserves, third-party insurance, security incidents, and uptime. The team replied after more than 24 hours, but only addressed the first two points, leaving the rest unanswered. Overall, the response was reasonably solid but lacked completeness.

    LCX Chatbot Test

    LCX’s chatbot connects to a real agent within 5 minutes. A standout feature is that it stores past conversations, unlike competitors such as Tapbit or BYDFi. However, while the interface is helpful, answers to more detailed questions were sometimes vague or incomplete.

    FAQ

    Yes. LCX is a regulated crypto exchange based in Liechtenstein. It follows local blockchain laws and has official licenses. The exchange offers spot trading and token sales, keeps proof of reserves, and stores many assets in cold wallets. Still, trading crypto always involves risk, so users should be careful.
    No. LCX does not allow US citizens or residents from other restricted countries to use the platform.
    Yes. On January 8, 2022, LCX was hacked. A hot wallet was drained and about $7.9 million was stolen in assets like ETH, USDC, and others. LCX later recovered part of the funds and improved its security.
    Yes. KYC is required for trading, deposits, and withdrawals. LCX mentions withdrawal limits depending on the KYC level, but users should confirm the exact numbers on the official site.
    No. LCX only offers spot trading. It also provides token sales and other tokenized products.
    LCX uses cold storage, proof of reserves, and withdrawal whitelisting. However, since the exchange was hacked before, users should avoid keeping large amounts of funds online.
    Yes. LCX is fully registered and licensed in Liechtenstein. It also works to align with the upcoming EU MiCA rules.
    Yes. LCX gives trading fee discounts when you pay fees with LCX tokens (up to 50% off). Other promotions or referral rewards may change, so always check LCX’s official site.

    About the Author

    Dirk Van Haster is a crypto trader and content analyst with a degree in business and economics. Active in the crypto space since 2020, he focuses on long-term holding and DCA strategies. At FXEmpire, he has written dozens of crypto exchange reviews and creates in-depth content on Web3 topics.

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    At FXEmpire, we strive to provide unbiased, thorough, and accurate exchange reviews by industry experts to help our users make smarter financial decisions.

    Why you can trust FXEmpire

    Founded in 2011, FXEmpire has established itself as one of the pioneering forex broker review sites and has seamlessly extended its expertise to the world of cryptocurrency. You can trust FXEmpire because of our thorough and unbiased review process. With over a decade of experience, we have a team of industry experts who conduct rigorous tests to ensure our reviews are accurate and unbiased. Our reviews aim to bring clarity and confidence to your cryptocurrency selection process, relying on objective criteria and measurable data. Our editorial team, composed of trading industry professionals and seasoned financial journalists, ensures our reviews are trustworthy and objective. Additionally, our review system is based on 6 core categories and over 200 distinct variables, covering all aspects of a crypto platform before giving a final rating. With FXEmpire, you can trust that you are receiving honest and informative reviews that will help you make an informed decision on which crypto platform will best enable you to reach your financial goals.