Advertising DisclosureWe're committed to the highest standards of editorial integrity. Still, it's crucial to recognize that some products we mention come from our partners.

Here's an insight into how we make money. While we strive to be comprehensive, the compensation we receive can influence the products, companies, or services we showcase and review. Not all available options may be featured on this page.
BitDelta logo

BitDelta Review 2026

By
Kate Kuzmina
Reviewed By
Maria Zatler
Updated: Dec 15, 2025
Overall Rating
3.6
  • Security & Transparency
    3.4
  • Trading Experience
    3.8
  • Deposits & Withdrawals
    3.4
  • Available cryptocurrencies
    3.5
  • Fees
    4.2
  • Customer Service
    3.5
How Do We Test And Rate Crypto Exchanges?
When buying and trading crypto, understanding an exchange's strengths and weaknesses is essential. Our proprietary rating system, developed through extensive research and hands-on evaluation by expert reviewers, ensures a comprehensive assessment. Each exchange undergoes a rigorous review process, with our team investing over 50 hours per review and analyzing more than 200 variables to simplify the exchange selection process for you. The categories we evaluate include security and transparency, trading experience, fees, available cryptocurrencies, deposits and withdrawals, and customer service. This unique rating system ensures that the assessment is based on firsthand knowledge and experience. By dedicating a significant amount of time to each review and conducting real trading tests, including opening an account and buying crypto, our experts provide in-depth insights to help you make well-informed decisions when choosing the exchange that best suits your trading style.
Chart

Our Verdict

Launched in 2023 and based in Vanuatu, BitDelta is a beginner-friendly crypto exchange.

💱 130+ Spot and 370+ Futures pairs (crypto, Forex, indices, stocks)

💸 Low fees (0.15% Spot, 0.05% Futures), with BDT token and Delta Points discounts

🤖 Great for Copy Trading and Signal Bots, but no built-in automation tools

🔒 Uses Fireblocks custody with insurance, but lacks Proof of Reserves

📉 Only basic order types (Limit, Stop-Limit); no Trailing Stop or GTC/GTD

📱 Mobile app mirrors desktop with full trading features

In my opinion, BetDelta is best for copy traders, algo users, and beginners, though it is still maturing in transparency and features.

BitDelta Pros and Cons

Pros Cons
  • Low fees (0.15% Spot, 0.05% Futures)
  • Fee discounts available for BDT token holders
  • Fiat deposits via Paybis and Onramp
  • Copy Trading and a Signal Trading bot
  • Futures markets include crypto, stocks, indices & Forex
  • No Proof of Reserves (PoR) 
  • No fiat withdrawal 
  • Fewer than 150 tradable assets in Spot
  • No P2P trading or demo account
  • High fiat deposit fees, up to 27.8% via Paybis
  • Poor customer service

Is BitDelta Right for You?

Not all traders have the same needs. Some prefer simplicity, while others look for features like leverage or copy trading. We evaluate exchanges for seven main trader types using a clear, practical method. BitDelta isn’t suitable for Social or DCA traders but works well for most others. Here’s our verdict:

BitDelta is a perfect match for Auto and Copy Traders. It offers a built-in Signal Trading bot, seamless TradingView integration, and an extensive Copy Trading dashboard. The mobile app also highlights market trends like Gainers, Losers, and 24-hour volume movers.

However, it lacks social trading and advanced bots. If you’re looking for these functionalities, check our Binance.

Pros
  • Copy Trading with top-performing traders
  • Mobile social insights (Gainers, Losers, Volume)
  • Built-in Signal Trading Bot linked to TradingView
Cons
  • Only signal bot available
  • No demo or trial funds to test bot strategies

BitDelta is a perfect match for Algorithmic Traders. It offers robust API access, high liquidity, and real-time market data, making it a reasonable pick for those running custom-built strategies or high-frequency bots.

However, there’s no sandbox or backtesting support. If you need a development-safe environment, consider Bybit or KuCoin.

Pros
  • Full API access with documentation
  • Supports high-frequency strategies
  • High liquidity for large trades
Cons
  • Limited developer tools overall

BitDelta is a perfect match for Casual Traders. It’s beginner-friendly on desktop and mobile, integrates with fiat gateways like Paybis and Onramp, and offers easy access to Spot and Copy Trading.

However, it lacks P2P options and has fewer than 150 coins to trade. If you’re looking for a more beginner-focused platform with a broader asset list and fiat support, try OKX.

Pros
  • Integrated with Paybis and Onramp
  • User-Friendly Interface on Both Desktop and Mobile
  • Copy Trading Tools
Cons
  • No Proof of Reserves
  • Only 130 Trading Pairs
  • No P2P or Demo Trading

BitDelta is an acceptable choice for Derivatives Traders. It offers crypto and TradFi Futures across 270+ markets, including stocks, forex, indices, and commodities, with up to 10x leverage.

However, the maximum leverage is lower than the industry average. If you’re seeking 50x+ leverage or a wider selection of margin tools, try Bitget or BTCC.

Pros
  • Access to Futures across crypto and TradFi
  • Low Trading Fees
  • High liquidity
Cons
  • Only up to 10x Leverage
  • No Leveraged Tokens and Margin Trading
  • No advanced risk management tools

BitDelta is an acceptable choice for Day Traders. It supports fast execution, TradingView charting, and multiple trading pairs. Low fees make it appealing for active users, and features like Copy Trading and the Signal Bot add versatility.

However, advanced order types like Trailing Stop or GTC are missing.

Pros
  • Flat 0.15% Spot fees
  • Trading with Futures, Copy Trading, and API trading available
Cons
  • No advanced Order Types
  • No P2P Trading
  • No fiat withdrawals

BitDelta is an acceptable choice for hodlers and position traders. The platform offers staking for passive income and runs a referral program, enabling users to earn from their invitees. It also maintains a high level of security and has never been hacked. However, the selection of tradable assets is quite limited, and there is no lending option.

Pros
  • Crypto staking is available
  • 2FA, Passkeys, Anti-Phishing Code
  • Custodial insurance through Fireblocks
Cons
  • Only 120 tradeable assets
  • No lending

Main Features

HeadquartersVanuatu
Foundation Year2023
RegulationsN/A
KYC RequiredYes
Minimum Fiat Deposit10 USD
Native TokenBDT
Fiat Currency SupportN/A
Taker/Maker
Basic 0.15% / 0.15%
Discounted 0.09% / 0.125%
DepositCrypto, TPPP (Third-Party Payment Processors)
WithdrawalCrypto
Customer Supported ChannelsEmail, Live Chat

Supported Countries and Regions

Supported Countries

BitDelta is available in over 120 countries, making it more accessible than many competitors. According to BitDelta’s Terms and Conditions, the following regions are also restricted:

  • China
  • Canada
  • USA
  • UAE
  • Cuba
  • Iran
  • North Korea
  • Sudan
  • Syria

Since the list of restricted jurisdictions may change, we recommend checking BitDelta’s official Terms page for the most up-to-date information.

BitDelta Bonuses and Special Offers

New users can earn Delta Points as part of BitDelta’s welcome program. These points can be used to offset trading fees directly in your wallet. For example, during testing, I received $5 worth of Delta Points after completing KYC. Additional rewards may be earned for making deposits or placing trades.

BitDelta Background

BitDelta is a relatively new platform registered in Vanuatu, a jurisdiction known for light regulatory oversight and limited investor protection.

As of now, no information is available about the company’s leadership; the official website and third-party databases do not list its founders or executive team. This lack of transparency may concern risk-conscious traders.

Security & Transparency

3.4
How Did We Test The Exchange’s Security & Transparency?
Assessing a crypto exchange’s trustworthiness is crucial. To help you decide which exchange to use, we meticulously tested each exchange’s proof of reserves, deposit insurance, and cybersecurity measures, examining how well they protect traders and investors. Additionally, we evaluated the exchange’s stability by studying its history of hacks and the jurisdictions it operates in. Finally, we thoroughly reviewed all of the exchange’s legal documentation and publicly available information about its founders, drawing conclusions about their transparency. Our hands-on approach, including real-world testing and direct evaluation, ensures that even novice traders have the knowledge they need to make informed decisions.
Chart

BitDelta falls short in some aspects of transparency and user protection, though it hasn’t experienced any hacks to date.

🔐 Industry-standard measures: 2FA, Passkeys, Anti-Phishing Code
💰 Custodial insurance through Fireblocks covers both hot and cold wallets
🐞 Active bug bounty program offering up to 10,000 USDT
🛡️ Audits are conducted every six months via Cer.Live
❌ No Proof of Reserves

BitDelta Security Overview Details
Proof of Reserves (PoR) No Proof of Reserves
Insurance Custodial insurance via Fireblocks for hot and cold wallets
KYC Verification Mandatory (2-tier structure)
Security Audits Conducted every 6 months by Cer.Live
Account Security 2FA (Google Authenticator), Anti-Phishing Code, Passkey, Biometric login on mobile

Verified Trusted Scores

When assessing the trustworthiness of exchanges, we consider ratings from reputable security platforms such as Certik, Cer.Live, and CoinGecko. These independent evaluators examine crucial factors like liquidity, cybersecurity protocols, and user activity.

Despite AAA on Cer.live (driven by bug bounty presence and user security tools), Certik rates the platform lower due to the absence of licenses or formal certifications. CoinGecko gives it an average score based on liquidity, security history, and API coverage.

Ranking Score 
Skynet.certik.com CCC
Cer.live AAA
Coingecko 7

Cyber Security Measures

BitDelta supports 2FA via Google Authenticator, passkey-based logins, fingerprint authentication on mobile, and an anti-phishing code. These help secure both account access and transaction activity.

General Reliability

  • The platform runs a bug bounty program, offering rewards of up to 10,000 USDT for critical vulnerability discoveries.
  • BitDelta secures customer funds via Fireblocks, an institutional-grade custodian using MPC (Multi-Party Computation) technology. According to the platform, this setup provides insured custody against losses caused by theft, hacks, or operational malpractice. The exchange uses a hybrid wallet model, with hot wallets for daily liquidity and cold wallets for long-term storage. Insurance applies to both wallet types and follows industry standards, including crime/fidelity coverage for hot transfers and specie-type risks for cold storage.
  • BitDelta does not publish Proof of Reserves, nor does it provide any publicly available audit of its asset holdings. This limits transparency for users wanting assurance that customer deposits are fully backed.
  • BitDelta is run by several companies registered in Romania, Poland, Croatia, and St. Vincent and the Grenadines. This setup means the exchange follows the laws of each country where it’s registered, which adds layers of oversight. For traders, this helps ensure the platform operates within clear legal rules, supports fair trading, and protects user funds through compliance and risk controls. While it’s not the same as full government-backed insurance, these regulations reduce the chances of fraud or mismanagement.

Corporate Communication Structure and Transparency

There is also no public information about the exchange’s founders or leadership team, neither on the official website nor in third-party business directories. The platform posts on X and LinkedIn and maintains an active Telegram community group.

Know Your Customer (KYC)

KYC level Documents Overall Deposit & Withdrawal Limit
Level 1 ID + selfie 5,000 USDT
Level 2 Selfie, source of funds, purpose of transactions, payment method 100,000,000 USDT

Is BitDelta Safe to Trade With?

BitDelta presents a mixed security profile. It has never been hacked and uses standard account protection tools, including 2FA and biometrics, along with mandatory KYC policies. However, the lack of transparency, Proof of Reserves, and insurance limits its appeal for storing large funds.

Traders using external wallets may explore BitDelta’s tools safely, but should exercise caution when storing significant capital on the exchange itself.

Trading Experience

3.8
How Did We Test The Exchange’s Trading Experience?
We understand that an intuitive and functional interface plays a crucial role in your crypto trading experience. That's why we spent many hours testing the exchange’s web, desktop, and mobile trading platforms to gain a real understanding of their usability, functionality, and overall performance. By experimenting with different modes — lite and pro — we assessed the range of trading options, API offerings, conditional orders, and other features. We conduct real-life testing: we open an account, pass KYC, deposit funds, execute trades, and withdraw funds. Our opinion, based on a thorough examination of every aspect of these platforms, helps you make an informed choice.
Chart

BitDelta offers a smooth experience for beginners but lacks sophistication for pros.

💻 Available on desktop and mobile with a clean, easy-to-use layout

🧱 Only supports Limit and Stop-Limit orders

📊 Features like Copy Trading, a Signal Bot, and basic Futures trading are available

🔌 No P2P trading, margin or leveraged tokens

Trading options and additional features Availability
Order Types

Stop Limit

Limit Order

Derivatives Trading Yes 
Lending  No 
Borrowing Yes, but functionality is limited  
Margin Trading  No 
Staking  Yes 
Copy/Social Trading Yes 
tradingview.com Integration Yes 
Auto Trading (Bots) Yes (via signal bots)
API Access  Yes 
P2P Trading No 
Demo account No 
Token Launchpad Yes 
NFT Marketplace No 

Trading Test

For our trading test, we thoroughly evaluated the BitDelta platform. Our process included signing up, completing the KYC (Know Your Customer) verification, logging in, depositing funds, and making withdrawals. We also tested the trading functionalities by exploring different trading pairs and conversions and assessed the associated fees for transfers and withdrawals. This comprehensive test allows us to provide an informed and reliable review of the exchange’s usability, features, and actual costs. Here’s our detailed analysis:

Step 1: Setting Up and Funding Your Account

Creating an account was quick using Google sign-in. KYC took under 30 minutes and required an ID and a selfie.

I chose a crypto deposit (SOL), and BitDelta provided a wallet address, QR code, and confirmation requirements. The funds arrived in less than a minute.

Step 2: Trading

Deposits land in the Spot account by default, so I placed a Market order to swap SOL for USDT. Execution was instant, with a 0.15% fee matching the official rate. I also used Delta Points to cover another trade.

To access Futures, I first converted USDT to USDC. I opened a long position on 1INCH with 2x leverage and later closed it at a limit price. The platform charged 0.05% each way, as stated in the interface.

Step 3: Withdrawal and Review

I withdrew USDT over the TRON network. The fee was 1.01 USDT, and the funds arrived in my wallet in under a minute. The process was smooth, though there’s no address book for quick reuse.

In my opinion, BitDelta performs well for basic trading. While beginner-friendly, its extra steps for Futures and lack of transparency on fee discounts may frustrate advanced users.

BitDelta Desktop Version

The BitDelta interface is clean and familiar, making it easy for both beginners and experienced traders to navigate. The layout resembles that of most exchanges.

I found the trading experience smooth, with instant order execution and responsive performance in Chrome.

Tools for Active Traders Availability
Order Book Depth Yes
Advanced Charting Yes
Technical Indicators 40
Drawing Tools Yes
Watchlist Yes 
MetaTrader 4/5 Support Yes 

Spot and Futures Trading

BitDelta supports Spot and Derivatives trading through separate accounts. Crypto pairs are mostly traded against USDC, but the exchange also supports derivatives in fiat-pegged assets like AUD, CAD, and EUR.

Futures trading covers over 370 pairs, including cryptocurrencies, Forex, indices, and tokenized stocks. Leverage can reach 10x, which is below industry standards.

During the review, I tested both Market and Limit orders. All transactions were processed without delay, and the fees charged matched the platform’s official rates. The interface also includes a simplified crypto converter, making asset swaps easy for beginners.

BitDelta supports only basic orders: Market, Limit, and Stop-Limit. It does not offer advanced tools like:

  • Trailing Stop: to lock in profits as prices move
  • GTC/GTD/Day Orders: for more time-based strategy control

This limits options for users with complex trading setups.

Trade navigation: The BitDelta interface has an easy-to-use and straightforward layout that makes navigating simple. Placing an order involves three steps: selecting the order type, entering the preferred price and quantity, and confirming the order in a pop-up window.

Withdrawal navigation: The withdrawal button is located on the Wallet tab, which is accessible in the top right corner of most pages. The process involves selecting the coin and network, entering the address and amount, and confirming the transaction with 2FA.

Order book: BitDelta features a traditional order book showing all current orders for a selected coin. It also provides real-time updates on the ratio of buy to sell orders.

Coin search: BitDelta simplifies finding assets through a classic coin search bar, allowing users to sort and filter results by price, 24-hour trading volume, and price changes.

Simplified Trading Process

Newbies in crypto trading can easily buy 12 popular assets, such as BTC, ETH, and XRP, for USDC or USDT. The app states that it does not charge any fees and enables users to convert assets at the most recent exchange rate available on the platform.

During my tests, I exchanged USDT for USDC and vice versa using a BitDelta crypto converter. I received precisely the same amount in both cases.

Bots & Algo Trading

BitDelta integrates with TradingView to enable Signal Trading Bots. This tool lets users automate trades based on external signals they configure themselves. It’s suitable for experienced users who can manage bots off-platform.

There are no built-in automation tools like grid bots or preset strategies, so beginners may find it challenging to use this feature without external setup knowledge.

Copy Trading

BitDelta’s Copy Trading feature is built into its main dashboard and offers a streamlined experience. Users can browse Master Traders based on ROI, win rate, or follower count. Each trader profile includes historical performance data, allowing beginners to make more informed decisions.

However, the platform lacks broader social elements like feeds, chat, or user posts. Copying a trader requires a minimum of 50 USDC.

Staking

Staking is offered for stablecoins like USDT and USDC, with APRs varying by term. Users can lock their funds daily, weekly, or monthly, and rewards are fixed throughout the selected period. However, once the staking is locked, early withdrawal isn’t possible.

While the staking section is available in the interface, I could not activate it during testing, suggesting that it’s either being rolled out gradually or is currently under development.

Lending & Borrowing

BitDelta has a “Collateral” section, suggesting it may offer lending and borrowing in the future. For now, these features aren’t available. Some help articles mention profit sharing and loan terms, but there are no interest rates or active borrowing options on the platform yet.

BitDelta Mobile App

The BitDelta mobile app is available on iOS and Android and mirrors most features of the desktop version. Its clean and intuitive interface makes it beginner-friendly while still supporting tools that appeal to more active traders.

  • Security: The app supports standard protection tools, including 2FA, Passkeys, anti-phishing codes, and biometric login.
  • Trading: Spot trading supports Market, Limit, and Stop-Limit orders. Futures trading is limited to Market and Limit orders, with up to 10x leverage. Basic charting tools are available through built-in TradingView integration.
  • Watchlist and Coin Search: Users can search for assets easily and mark favorites to create a custom watchlist.
  • Portfolio Management: The Wallet tab displays the total balance in USDC. Tapping into each account reveals individual holdings.
  • Price Alerts: It is possible to get notifications in BitDelta Mobile when the price of a selected asset rises above or falls below a specific threshold, or also changes up or down over the past 24 hours.
  • Futures Trading: BitDelta Mobile offers the same futures as the desktop version. The app combines all the available assets in a single list, totaling more than 370 trading pairs, including crypto, Forex, CFDs, Indices, and Stocks. The maximum available leverage is 10x.

My Key Takeaways After Testing BitDelta

BitDelta is a great starting point for casual and social traders thanks to its straightforward design and feature access. However, expert traders may find the platform too limiting due to its lack of advanced order types and incomplete tools.

Fees

4.2
How Did We Test The Exchange’s Fees?
Understanding an exchange’s fees can be challenging. To simplify this for you, we carefully examined all the exchange's fee-related documentation and presented it in a clear, easy-to-understand format. Additionally, we conducted hands-on tests for depositing and withdrawing both fiat and crypto to understand all trading, non-trading, and hidden fees. We then compared these real-time test results to the market benchmark we've established through our extensive experience evaluating the industry.
Chart

BitDelta offers competitive fees below the industry average, especially appealing to high-volume traders.

💱 Spot trading fees: 0.15% for both makers and takers

📈 Futures trading fees: 0.05% for both makers and takers

💰 Crypto deposits are free, while withdrawal fees vary depending on the asset

📊 Discounts are available for holders of the platform’s native token, BDT

Spot Maker/Taker Fees

In our review of spot fees, we analyze fees across three distinct tiers, focusing on different trading volume levels. We emphasize the essentials and potential savings through native tokens and various discount schemes. Our unique approach offers a clear view of fee structures and their benefits for traders at all levels.

The first tier generally includes casual traders, who usually trade no more than $10,000 per month, while higher tiers typically involve more experienced traders. Using this method, we’re categorizing users not only by their trading style but also by the amount of money they spend on the exchange. Additionally, we compare these fees with industry standards to provide a comprehensive view of each exchange’s affordability.

Pricing tier Maker/Taker Fee  Maker/Taker (Discounted)  Industry Average
Up to $10K 0.15%/0.15% 0.125%/0.125% 0.41% / 0.51%
Up to $100K 0.15%/0.15% 0.125%/0.125% 0.33% / 0.37%
Up to $500K 0.15%/0.15% 0.125%/0.125% 0.25% / 0.29%

BitDelta applies a flat 0.15% fee for both makers and takers across all trading volumes. Holding at least 5,000 BDT tokens unlocks a discounted rate of 0.125% per trade. The lack of tiered pricing keeps things simple for beginners, while the discount for BDT holders benefits regular traders. Compared to the industry, BitDelta’s fees are highly competitive.

Futures Trading Fees

BitDelta uses the same model for Futures trading, but with lower fees. The fee structure for Futures is attractive, especially for beginners exploring leveraged products.

Pricing Tier Maker/Taker Fee  Industry Average
Up to $500K 0.05%/0.05% 0.02–0.06%

Deposit Fees

Crypto deposits on BitDelta are free. Fiat deposits are processed through third-party services with varying fees:

Deposit Method Fee Minimum Deposit
Crypto 0% Varies by asset
Paybis 4.4 -27.8% USD 10
OnRamp.Money 2.5 – 7.5% EUR 45.5

Fees are clearly displayed before confirming the transaction. However, these high rates reduce cost-efficiency for users regularly depositing fiat.

Withdrawal Fees

Fiat withdrawals are not supported. To cash out, users must convert crypto into stablecoins or transfer assets to another platform with fiat off-ramps.

Crypto withdrawals come with variable network fees. During testing:

  • USDT via Ethereum: 2.03 USDT
  • USDT via Polygon: 0.15 USDT

Internal transfers between BitDelta users are free.

Fee Discounts

BitDelta offers two discount options:

  • BDT Token Holders: Users with 5,000+ BDT pay 0.125% instead of 0.15%
  • Delta Points: Earned through onboarding quests and can be used to offset fees

Are BitDelta Fees Competitive?

BitDelta’s trading fees are consistently lower than the industry average, and crypto deposits are free. The platform lacks advanced VIP tiers but provides accessible discounts through BDT and Delta Points. Fiat deposit fees via Paybis and OnRamp are its main drawback.

For the latest details, check BitDelta’s official fee page.

Available Cryptocurrencies

3.5
How Did We Test The Exchange’s Available Cryptocurrencies?
For this section, we examined the exchange’s market offerings, assessing the variety of coins and trading pairs available. Using our proprietary database, we compared these results with those of other exchanges. We also evaluated the availability of launchpads and third-party liquidity scores, a highly trusted metric in the crypto world. This comprehensive analysis helps you determine if the exchange offers the specific crypto assets you're looking for.
Chart

BitDelta offers a modest selection of cryptocurrencies, far fewer than top-tier exchanges. However, the platform may still meet the needs of beginner and casual traders, with solid liquidity and some trending tokens.

💱 130+ Spot trading pairs, mostly USDT-based
📊 370+ Derivatives markets including crypto, forex, indices, stocks, and commodities
🎮 Gaming tokens: SAND, GALA, AXS, and MANA
🤖 AI projects: GRT, FET, and WLD
💧 High liquidity overall (fewer than five pairs show daily volume under $10K)

Cryptocurrencies Available on BitDelta

Supported Coins

BitDelta Crypto Offerings Availability
Available Cryptocurrencies 110
Spot Trading Pairs 130
Futures Markets 370
Liquidity Score 640
Launchpad Yes

Stablecoins

The platform primarily uses USDT as the base currency for most pairs, with about a dozen USDC pairs. There are no fiat pairs, so converting to stablecoins is the only way to secure profits.

Launchpad

BitDelta features a native token launchpad, but as of writing, only one project (BDT) appears under the “Finished” tab, and no guidelines are provided for participation.

Liqudity

According to CoinMarketCap, BitDelta maintains a strong liquidity score of 500-650. The most popular pairs, BTC/USDT and ETH/USDT, show over $1M in daily volume. Only two pairs recorded under $10K during testing, better than larger platforms like KuCoin.

Deposits & Withdrawals

3.4
How Did We Test The Exchange’s Deposits & Withdrawals?
The deposit or withdrawal process can be tricky, with potential hidden fees, longer-than-expected processing times, and limited options in certain countries. To assess an exchange’s offerings, we examined its deposit and withdrawal options, conditions, and fiat currency support. We also conducted real-time testing to evaluate the available options in specific areas and determine the actual fees. Using our proprietary database, we compared these results with those of other exchanges, ensuring a comprehensive, firsthand assessment.
Chart

BitDelta supports fiat-to-crypto purchases through third-party providers, but the range of options is limited.

💳 Supports 45+ fiat currencies, including USD, EUR, GBP, CZK, CLP, COP, and more
⚠️ No fiat withdrawals, crypto is the only supported withdrawal method

BitDelta Deposit Options

BitDelta relies on Paybis and Onramp.Money to process fiat deposits.

  • Paybis handles most currencies via Google Pay
  • Onramp.Money supports EUR and AED
  • Fees are added to the total and displayed before payment confirmation

The list of available fiat payment options is limited compared to platforms like Probit Global and DigiFinex, which also integrate third-party providers.

Third-party service Accepted Fiats Minimal fiat deposit  Fee for 100$
Paybis USD, GBP, CZK, CLP, COP, etc  $10 5.25%
Onramp.Money EUR, AED

EUR 45.5

AED 37 

2.5 – 7.5%

BitDelta Withdrawal Methods

BitDelta supports only crypto withdrawals, with no fiat off-ramp options available.

To withdraw funds, users need to access the “Wallet” tab, where the process is straightforward.

The platform allows users to send assets to external wallets for a small fee, which is displayed during the transaction. Internal transfers between BitDelta users are free of charge.

While the interface doesn’t highlight the wallet address field in case of a typo, the system does display an error in a pop-up window before the transaction is confirmed.

BitDelta Daily Withdrawal Limits

KYC Level Daily Limit
Basic KYC 5,000 USDC total
Advanced KYC 100,000,000 USDC

The minimum withdrawal amount on BitDelta varies by asset:

  • BTC: 0.00011 BTC
  • ETH: 0.005 ETH

Customer Service

3.5
How Did We Test The Exchange’s Customer Service?
Crypto traders often underestimate the importance of customer support, yet it proves to be a critical aspect during times of crisis. We tested the exchange’s customer support through all available channels, including chatbot, phone, email, and live chat with an agent. Our evaluation focused on the accessibility of live agents, response speed, and the helpfulness and professionalism of their responses. This way, we provide comprehensive insights into whether an exchange can deliver full support when you need it most.
Chart

BitDelta offers 24/7 support via live chat and email, but the overall experience is inconsistent.

💬 Live chat and email support available in English
📚 Help Center with 70+ articles, but some are incomplete or empty
🤖 Live chat connects to an agent, but responses are often vague
📧 Email support was unresponsive during testing

Live Chat Phone Email Languages
24/7 N/A support@bitdelta.com  English

BitDelta Customer Support Test

To evaluate BitDelta’s support, I conducted a full trading test, reaching out through all available channels with realistic questions. This method effectively measures the capability of customer support to assist both active traders and casual investors.

Live Chat Test

The live chat sometimes connected me with an agent right away, while in other cases, I waited for hours without a reply. Even when responses were quick, the answers were generic and rarely addressed my issues in depth.

Email Test

I also tested the email support, but received no response.

Compared to large platforms like KuCoin and HTX, BitDelta was slightly more accessible, but far behind more responsive exchanges like Bitunix and DigiFinex.

About the Author

Kate KuzminaCrypto Exchange Analyst

Kate Kuzmina is a blockchain writer and casual crypto trader with a PhD in Economics. Active in the crypto space since 2017, she focuses on spot trading, staking services, and mobile platforms. At FXEmpire, she has created dozens of exchange reviews and blockchain content.

Why you can trust FXEmpire

At FXEmpire, we strive to provide unbiased, thorough, and accurate exchange reviews by industry experts to help our users make smarter financial decisions.

Why you can trust FXEmpire

Founded in 2011, FXEmpire has established itself as one of the pioneering forex broker review sites and has seamlessly extended its expertise to the world of cryptocurrency. You can trust FXEmpire because of our thorough and unbiased review process. With over a decade of experience, we have a team of industry experts who conduct rigorous tests to ensure our reviews are accurate and unbiased. Our reviews aim to bring clarity and confidence to your cryptocurrency selection process, relying on objective criteria and measurable data. Our editorial team, composed of trading industry professionals and seasoned financial journalists, ensures our reviews are trustworthy and objective. Additionally, our review system is based on 6 core categories and over 200 distinct variables, covering all aspects of a crypto platform before giving a final rating. With FXEmpire, you can trust that you are receiving honest and informative reviews that will help you make an informed decision on which crypto platform will best enable you to reach your financial goals.