BIT.com Exchange Review 2025

Our Verdict

Founded in 2020, BIT.com is a crypto exchange offering Spot and Futures trading in 175+ countries.

📊 ~80 coins and 140 trading pairs

💰 Low Spot fees: 0.08% maker / 0.10% taker

🔐 KYC with tiered withdrawal limits, 2FA, biometrics, security key & funding password

🛡️No Proof of Reserves, Insurances on crypto deposits, and any type of audits, which makes BIT.com less secure than competitors

💳 No fiat support, BIT.com is a crypto-only exchange

Overall, BIT.com is a solid choice for active Futures traders who are comfortable with platforms offering fewer security guarantees.

BIT.com Pros and Cons

Is BIT.com Right for You?

Traders have different needs: some prefer simple apps for quick trades, while others seek advanced tools like leverage or algorithmic trading. We classify traders into seven main groups and evaluate how well each exchange meets their requirements.

Our testing showed that BIT.com is unsuitable for hodling and DCA, API-traders, and casual traders, as it lacks some necessary features for a smooth trading experience. However, it can be a good choice for other traders. Here’s our verdict:

Supported Countries and Regions

BIT.com operates in 175 countries but is restricted from serving users in the U.S. due to regulatory issues. Other prohibited regions include the United States, Canada, China, North Korea, Hong Kong, Japan, and Singapore.

This list may change over time. For the latest information, check the relevant article in BIT.com’s Help Center.

BIT.com Bonuses and Special Offers

Based on our research, BIT.com doesn’t have any welcome offers but features a variety of rewards for different activities. During my tests, I gained 0.01 USDT per daily login and trade. There were also mystery boxes for deposits and trades above 1,000 USDT.

Traders looking for passive income opportunities may try staking. BIT.com app offers crypto staking for 13 different assets.

Join BIT.com using the FXEmpire referral link.

BIT.com Background

BIT.com was launched in 2020 by Matrixport, a financial services platform focusing on crypto assets, in Seychelles. The exchange has operational ties to Singapore and is headquartered in Mahe, Seychelles. It was co-founded by Lan Yue, who serves as COO.

Security & Transparency

Licensing and Regulations

BIT.com holds a Virtual Asset Service Provider (VASP) registration in Lithuania, allowing it to legally offer crypto services within the European Union. This regulatory status provides assurance that the exchange operates within a legal framework. As part of these requirements, BIT.com enforces strict Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, which enhance user trust and help prevent illicit activity on the platform.

Verified Trusted Scores

Rankings from trusted auditors like Cer.Live and CryptoCompare are crucial for evaluating crypto exchanges, assessing trading volume, asset quality, and risk, for instance, a “D” on Cer.live and a “C” on CryptoCompare indicate below-average security and operational performance. These scores often highlight significant deficiencies, such as a lack of Proof of Reserves or user fund insurance.

While BIT.com uses standard security measures, its low ratings reflect these critical omissions. In contrast, competitors like BitDelta achieve an “AAA” on Cer.live, signifying a much higher security standard. Similarly, Backpack Exchange, with comparable trading volume, holds a “BBB” on Cer.live, indicating a more robust security profile. These third-party evaluations offer vital insights into an exchange’s trustworthiness beyond its marketing.

General Reliability

BIT.com runs a bounty program via the service HackenProof. However, the maximum reward that one may get for reporting a critical vulnerability is only $3,000, which is below the industry average.Its competitors, BitDelta and Backpack Exchange, offer up to $10,000 for bugs of the same severity, providing better incentives for tech-savvy users.

The platform stores the majority of users’ assets in multi-signature cold storage facilities distributed across three continents. Additionally, it implements 24/7 risk-control strategies, including blacklisting suspicious accounts, limiting withdrawal frequency, analyzing login behavior, and withdrawal whitelisting.

Corporate Communication Structure and Transparency

Lan Yue is listed as the founder and COO of BIT.com, according to the company’s LinkedIn page. While BIT.com isn’t very active on LinkedIn, it updates its profile and communicates more frequently through X and Telegram.

Know Your Customer (KYC)

KYC is mandatory for BIT.com users. There are two levels, and the second one unlocks higher daily withdrawal limits.

Is BIT.com Safe to Trade With?

BIT.com raises safety concerns due to limited transparency around fund protection.

The exchange holds custody of user funds but doesn’t provide Proof of Reserves or any form of insurance. It also claims to have an insurance fund for futures trading, though this hasn’t been verified by external audits. On the positive side, BIT.com holds a VASP license in Lithuania, follows industry-standard security practices, and has maintained a clean security track record.

Overall, it may suit users who prefer to store most of their assets in self-custodial wallets.

Trading Experience

Trading Test

For our trading test, we signed up on Toobit, completed KYC, deposited and withdrew funds, and explored various trading pairs and conversions. We also evaluated fees to give a clear, hands-on view of Toobit’s usability, features, and costs. Here’s our analysis:

Step 1: Setting Up and Funding Your Account

BIT.com allows account creation using an email or mobile number. Existing users can also log in with Google, Telegram, or Apple.

After signing up, I accessed the platform in “View Only” mode until completing KYC. It was possible to pass verification in the mobile app only, but the process went smoothly, granting me Basic-level access.

To make a deposit, I used USDT on the TRC20 network and received a deposit address with a QR code for my Trade Account. The funds arrived in under a minute.

Step 2: Trading

BIT.com separates trading and funding accounts. Since I deposited into my trading account, no internal transfer was needed.

I bought LTC for USDT at market price, confirmed the order in a pop-up, and the trade was executed instantly. The 0.1% fee, charged in LTC, matched the rate listed on BIT’s fee page.

Step 3: Withdrawal and Review

I withdrew USDT via the TRON network. The funds reached my wallet within a minute, but the 2 USDT withdrawal fee was twice as high as the fee on DigiFinex and KuCoin.

BIT.com Desktop Version

BIT.com Trading Interface

While testing BIT.com’s desktop platform, I encountered some interface bugs in Chrome, but switching to Firefox resolved the issue. Trades were executed instantly, and the overall experience was smooth.

Charts: BIT.com offers a built-in TradingView integration, providing investors with a convenient tool to perform price analyses without leaving the platform. The app is equipped with over 50 indicators, including the most popular options like MACD, Moving Average, and Relative Strength Index.

Trade navigation: The classic layout and user-friendly interface made navigation easy. Placing an order took just three steps: choose the type, enter the price and amount, and confirm in the pop-up.

Withdrawal Navigation: You’ll find the Withdrawal option under the Assets tab in both Funding and Trading accounts. The process is straightforward: select your coin, blockchain network, destination address, and amount, then confirm with 2FA. You can also save addresses in an address book for future use.

Order Book: BIT.com displays a standard order book listing open Buy and Sell orders sorted by price. This embedded view shows a limited number of entries, but you can access the full order book by clicking the link.

Conditional Orders: Spot trading is limited to Market and Limit orders. Perpetual Futures offers conditional triggers like Trigger‑Limit, Trigger‑Market, and TWAP.

Futures Trading Interface

BIT.com offers USD-Margined Perpetual Futures trading with up to 50x leverage, depending on the asset.

The platform currently lists over 60 trading pairs, covering major cryptocurrencies such as SOL, BNB, XRP, TRX, and DOGE. While the number of available contracts is smaller than on some larger exchanges, the selection focuses on high-liquidity and widely traded assets. Supported order types include Limit, Market, and Trigger orders, enabling flexible entry and exit strategies. The trading interface is integrated with TradingView for advanced charting and supports both manual and API-driven execution.

During my tests, I opened a short position on TON Perpetual Futures at a market price with 5x leverage. Later, I manually closed the order, selling the assets at a limit price. The platform charged a 0.06% maker fee in both cases, which matches the information on the Fees page.

Copy Trading

BIT.com offers a Copy Trading system for USDT-margined perpetual futures, enabling users to automatically follow and replicate professional traders’ strategies.

Lead Traders earn up to 15% profit-sharing and can run multiple strategies and partial closes directly from their main account. Followers benefit from transparent performance metrics (ROI, win rate, drawdown), customizable settings, and up to 0.5% slippage protection.

Copy Trading is available across web and mobile platforms and incurs no extra fees beyond standard futures trading costs. In my opinion, it’s a good solution for beginners without their own trading strategies, as it lets them copy experts’ trading styles.

Rebalancing Market-Making Strategy

BIT.com facilitates portfolio rebalancing with the Rebalancing Market Making Strategy. The tool automatically buys low and sells high by keeping a balanced ratio of assets. It places buy and sell orders around the current market price of a selected asset and adjusts them as prices move, aiming to profit from market fluctuations.

During my tests, I was exposed to around 50 different assets paired with USDT. Additionally, it was possible to create more pairs, selecting from the assets available on the platform.

API Library

BIT.com offers an API library with essential features that let traders access market data, execute trades, and manage their accounts. However, it lacks a sandbox environment, so users must take on real assets when testing their algorithms.

High-frequency trading strategies are also unsupported, and the exchange’s low liquidity score makes it less ideal for trading large volumes. Despite these limitations, the API can still be helpful for basic, low-volume activities.

My Key Takeaways After Testing BIT.com

BIT.com offers a smooth trading platform on both desktop and mobile (Android and iOS), suitable for beginners, with features like one-click trading and copy trading. It supports common order types for spot and futures trading, including advanced options for futures, and uses integrated TradingView charts for analysis. However, it lacks some features like P2P trading, trading bots, or a demo account.

KYC is required for full access, and while deposits are quick, the USDT TRON withdrawal fee is higher than some competitors.

BIT.com Mobile App

The BIT.com Mobile App is available for both Android and iOS. It offers nearly the same tools and features as the desktop version, with a few minor differences. Its interface is just as light and user-friendly.

While testing BIT.com Mobile, I found a full range of industry-standard security measures, including Phone, Email, and Google 2FA, biometric verification, login and fund passwords, and device management. When withdrawing funds, the app also features a QR scanning option to prevent typos.

Key Features And Tools On BIT.com Mobile

• Smart Navigation & Coin Search: The app features a clean interface with a search bar for quick access to trading pairs. A star icon allows users to create and manage a personalized watchlist. The home screen highlights trending tokens, top gainers, market news, and ETF data for BTC and ETH.

• Trading & Order Types: BIT.com Mobile supports Market and Limit orders for Spot trading. For Futures, users can access advanced options like Trigger Market, Trigger Limit, and TWAP-style execution.

Staking

The BIT.com App offers crypto staking for passive income. While testing, I discovered 13 assets available for staking, including USDT, BNB, ETH, and a few other popular coins.

I attempted to stake USDT via Flexible Staking, with the option to redeem my assets at any time. I received a 1.11% reward, which matched the APY promised by the platform. The size of the reward corresponded with the average earnings one may get for staking stablecoins on centralized exchanges.

Cloud Mining

BIT.com Mobile offers a Cloud Mining tool that allows users to buy and sell computing power on a peer-to-peer basis. Users can buy hash rates for mining BTC and several altcoins like LTC, DOGE, PEP, and BELLS. The ad list shows the mining price, duration, and ROI. When buying hash power for BTC mining, the app provides an ROI calculator based on the BTC price, which I find especially helpful. To become a seller, one must meet margin requirements, calculated based on the hash rate provided and the average mining revenue over the past 14 days.

Go Rich

Users of BIT.com Mobile can access the Go Rich tool, which enables on‑chain trading across multiple networks using USDT. It simplifies the process by handling all transactions within the BIT.com account, eliminating the need for any external wallets or private keys.

The tool features Smart Signal, highlighting the most profitable assets to buy or sell. It also shows coins recommended by the app, Web3 tokens with growth potential (Alpha), and trending assets.

My Key Takeaways After Testing BIT.com App

The BIT.com mobile app, available for both Android and iOS, offers almost all the features of the desktop version in an easy-to-use interface with strong security like 2FA and biometrics. Users can trade various cryptocurrencies, stake assets for passive income, and even buy or sell computing power for cloud mining. The app also includes a “Go Rich” tool for simpler on-chain trading with smart recommendations.

Fees

Spot Maker/Taker Fees

In our spot fee review, we analyze three trading volume tiers, highlighting potential savings from native tokens and discounts. Tier 1 covers casual traders (under $10K/month), while higher tiers reflect more active users. We also compare each exchange’s fees to industry standards to assess overall affordability.

The fees charged by BIT.com are considerably lower than the industry average, making it a good choice for active traders. OKX, which also offers futures trading, charges about the same fees. Backpack Exchange, which only supports crypto deposits, has slightly lower fees, with makers paying 0.08% and takers paying 0.1% per trade.

BIT.com Deposit and Withdrawal Fees

• Crypto Deposits: Free. Users only pay the network fee charged by the sending platform.
• Crypto Withdrawals: Subject to dynamic blockchain network fees, based on the asset and current network congestion.

For example, when I tried to withdraw USDT, the service charged me 1 or 2 USDT, depending on the selected network, while the fee for withdrawing Litecoin was as small as 0.001 LTC.

• Internal Transfers: Free between Bit.com users, offering a cost-effective solution within the platform.

Futures Trading Fee Rate

BIT.com operates a Maker-Taker fee model for Futures, charging 0.04% and 0.06%, respectively. Based on my testing, these rates are competitive within the derivatives market. The fees held true in real trading scenarios, showcasing BIT.com’s transparent and consistent pricing model.

Trading Fee Discounts

BIT.com offers VIP fee discounts for Spot and Futures Trading based on 30-day trading volume.

Are BIT.com Fees Competitive?

During testing, I confirmed that BIT.com’s listed fees matched actual charges, showing good transparency. Overall, BIT.com offers competitive pricing, making it a solid choice for active traders.

Available Cryptocurrencies

Cryptocurrencies Available on BIT.com

• No Fiat Support: BIT.com doesn’t support crypto-to-fiat trading pairs. Traders can only convert assets into USDT, the platform’s only stablecoin.
• Launchpad: The exchange doesn’t offer a traditional launchpad, but it regularly lists new tokens. Announcements for these listings appear in the Help Center.
• Liquidity: BIT.com provides high liquidity for major assets like BTC, ETH, and XRP. However, during testing, I found 9 coins with zero trading volume, which could lead to poor rates for large trades in those assets.

Deposits & Withdrawals

One-Click Buy & Sell Tool

BIT.com offers a simple way of exchanging assets with its One-Click Buy & Sell feature. Users can easily swap cryptocurrencies using a simple conversion tool. The service does not charge fees, but the exchange rate might be higher than spot trading.

BIT.com Daily Transfer Limits

Both deposits and withdrawals on BIT.com are available to verified users only. Deposits are unlimited, while withdrawal limits depend on the level of KYC verification.

Customer Service

BIT.com Customer Support Test

To evaluate customer service quality for diverse user needs, we created a trading test. We contact support using all available methods with hypothetical user problems. Our evaluation focuses on response speed, support quality, and interaction with a real person instead of a bot. This method effectively measures customer support’s ability to assist active traders and casual investors.

During testing, I contacted BIT.com’s support via Live Chat and reached a real agent in about two minutes. While trading on Chrome, the website didn’t display the pricing charts, which was a UI bug. The agent asked for my IP and a screenshot and then suggested several solutions. One of them was switching to a different browser, which ultimately resolved the issue.

I also asked if the platform offered insurance on user funds and got a quick, detailed reply with a helpful link. Overall, support was fast and efficient, similar to my experience with DigiFinex and Bitunix. The only downside to BIT.com is that support is available only in English, with no email or phone options. Adding these would earn it our top rating.

FAQ