Cryptomus Review 2025

Our Verdict

Registered in 2022, Cryptomus is a worldwide platform for trading and converting crypto.

💸 0.04% maker and 0.07% taker fees for spot trades under $10,000,  lower than the industry average

📊 Around 120 spot trading pairs are available,  a decent number for beginner traders

🔐 Solid security features include 2FA, PIN codes, and biometric login, with no history of hacks

🧰 Supports P2P trading, staking, social trading, and API integration

👥 Best suited for social traders looking to save on fees

Cryptomus Pros and Cons

Is Cryptomus Right for You?

Traders have different needs, from simple tools to advanced features. We rate each exchange across seven trader types as a perfect match, a good choice, or not recommended.

Cryptomus is not suitable for bot trading, copy trading, DCA, or leverage, as it lacks these features. Still, it can be a perfect match for certain types of traders. Here’s our verdict:

Supported Countries and Regions

Cryptomus is available in 140+ countries. However, the platform restricts access in several areas due to regulatory reasons, including the US and some parts of Asia, Africa, and Europe.

These restrictions are subject to change, so it’s advisable to consult Cryptomus’ AML policies for the most current information.

Cryptomus Bonuses and Special Offers

Cryptomus offers several reward opportunities for new users, mostly paid in CRMS, the platform’s native token:

• Task-Based Rewards: Earn CRMS for actions like completing KYC or commenting on the official blog.
• 0.1% Cashback: Get rewarded in CRMS for payments made through the built-in wallet. CRMS tokens can be used to enhance your activity on the platform or exchanged through external platforms like Uniswap.
• Promos & Competitions: Participate in trading contests and promotional events to earn extra bonuses.
• Affiliate program: Can be used by traders active on social media or in crypto communities to earn additional profits. To participate, fill out an application form.
• Referral Ladder: A step-based referral system increases rewards as the partner’s turnover grows, starting once referrals reach $5,000. The reward levels are 25%, 15%, 10%, 8%, 4%, 2%, and 0%. Special categories, such as exchangers or hosting services, have separate conditions defined by account managers.

Cryptomus Background

Establishment: Cryptomus was founded in 2022, initially as a crypto payment gateway for businesses. It has since processed over 15 million transactions. The platform later expanded to include a wallet, staking, P2P trading, and, in late 2024, a spot exchange, shaping Cryptomus into a broader crypto ecosystem.

Security & Transparency

Verified Trusted Scores

When evaluating the reliability of cryptocurrency exchanges, we include ratings from reputable security assessment platforms like cer.live and CertiK. These independent auditors conduct in-depth reviews and examine security measures, project maturity, user engagement, and trading volume.

Cryptomus undergoes continuous third-party security monitoring by CertiK through its Skynet platform. The project has been audited using both static analysis and manual review methods, with the latest code audit completed in January 2024. As of now, Cryptomus has a Skynet security score of 75.58, indicating a moderate risk level. Key highlights include strong performance in security and market stability.

Cyber Security Measures

Both the desktop and mobile apps support 2FA with Google Authenticator and a PIN code. The mobile app also requires setting up a PIN and fingerprint authentication upon installation. I easily set up options for enhanced account security during my tests. Additionally, users can enable an address whitelist for withdrawals and use Secure Wallets, which allow withdrawals without 2FA.

Corporate Communication Structure and Transparency

Cryptomus doesn’t display information about its key team members on the official website. The exchange is also active on major social media platforms like Twitter (X), LinkedIn, and Telegram.

Know Your Customer (KYC)

Verification is mandatory for all Cryptomus users. The process requires submitting a government-issued ID and completing facial recognition. During testing, I was able to fully verify my account and access all features within a few minutes.

Is Cryptomus Safe to Trade With?

Based on our testing, Cryptomus has a moderate level of security. While it lacks proof of reserves and crypto deposit insurance, it enforces strong KYC/AML policies and protects accounts with 2FA and anti-fraud mechanisms. The platform hasn’t reported any major breaches since its launch in 2022, and its security measures are expected to mature as it develops.

For users who store most assets externally, Cryptomus is reasonably secure for everyday trading.

Trading Experience

Cryptomus is available on desktop and mobile, offering a smooth interface and quick transactions. Its fiat support and simple social features make it beginner-friendly, though it lacks advanced trading tools for experienced users.

Trading Test

To evaluate Cryptomus, we signed up, passed KYC, deposited funds, made trades, and withdrew crypto, testing the full user journey from start to finish. This comprehensive test allows us to provide an informed and reliable review of the exchange’s usability, features, and actual costs. Here’s our detailed analysis:

Step 1: Setting Up and Funding Your Account

Signing up was quick using email, but you can also register with Google, Apple ID, Telegram, Facebook, or Tonkeeper.

KYC was completed in minutes with a laptop camera, unlocking full access.

For funding, I chose crypto: funds arrived almost instantly to my wallet on Cryptomus.

Step 2: Trading

Cryptomus uses four wallet types:

• Personal
• Business
• Trading
• P2P

I moved funds internally from Personal to Trading (2FA setup required).

I hit a bug where 2FA codes didn’t work on desktop, but after a quick chat with support, I got it working on mobile.

I traded USDT for LTC using a market order. Execution was instant. Later, I used a limit order to convert LTC back to USDT. It filled in about 20 seconds.

I didn’t pay any fees on my first trade, as it was part of Cryptomus’s zero-fee launch promotion. Later, as the platform introduced a tiered fee system, I was charged 0.06 percent as a Taker for a Market order and 0.16 percent as a Maker for a Limit order, which was higher than the rates advertised on the exchange’s official fees page. According to Cryptomus, this was due to a system error, and they confirmed it would be fixed. They also noted that the platform does not apply hidden fees.

Step 3: Withdrawal and Review

I withdrew USDT on the TRON network. The fee was 3 USDT, higher than what platforms like Phemex or WhiteBIT charge (usually 1 USDT).

Fees on BSC and Polygon were standard, and the funds arrived in just a few minutes without issues.

Cryptomus Desktop Version

In this review, I tested the desktop version of Cryptomus using the Chrome browser. The platform offers a standard layout and a user-friendly interface. However, trading features are limited, with only Market and Limit order types available. Users seeking more advanced trading tools may prefer platforms like WhiteBIT or Crypto.com.

In my opinion, Cryptomus is better suited for businesses, as it provides a full suite of tools for merchants looking to integrate crypto payments into their operations.

Charts: Cryptomus integrates TradingView, making it easy for active traders to analyze market trends directly on the platform.

Trade navigation: The trading interface is clean and user-friendly. Placing a trade involves three simple steps: selecting the order type, entering the amount and price, and confirming the order through a pop-up prompt.

Withdrawal Ease: Withdrawals can be made from the Account Overview page, accessible from the drop-down menu on most pages. The process includes entering a wallet address, selecting a network, specifying the amount, and confirming via 2FA. Withdrawal fees are clearly displayed.

Wallet Protection: The platform warns if an invalid wallet address is entered, helping prevent fund loss. However, the address itself is not visually highlighted.

Order Book: The platform displays a traditional order book with live buy and sell orders. Visibility is limited to five bids and five asks at a time, with no scroll or extended history view.

Staking on Cryptomus

Cryptomus offers crypto staking as a way to earn passive income. The available assets include TRX, DAI, ETH, BNB, and USDT, which are fewer than on platforms like Phemex or Bit.com. However, in my opinion, Cryptomus is still a decent option for hodlers and position traders.

According to the platform’s FAQ, TRX rewards are distributed only after the staking term ends, whereas other assets pay out every 72 hours. The default staking term is one year, but users can withdraw their funds earlier, typically after three days. Overall, Cryptomus provides flexible staking conditions, though reward timing and terms vary depending on the asset.

API Integration

Cryptomus offers an API that allows businesses to integrate crypto payments into their systems. It supports invoice generation, payment tracking, and mass payouts in cryptocurrencies such as BTC, ETH, and USDT. The API also enables recurring payments and automatic currency conversion, making it a practical option for e-commerce and service-based platforms.

Crypto Converter and Calculator

Cryptomus features a crypto converter suitable for beginners and casual traders. It supports around 50 assets, mostly paired with USDT and USDC, and offers both Market and Limit order types. In testing, USDC and LTC purchases at market price were processed instantly. While specific fees aren’t disclosed, a flat 0.1% taker fee was applied, similar to the platform’s P2P rate.

During testing, I had trouble converting assets back to USDT, as the trading pair didn’t appear in the drop-down menu. The transaction only went through after several page refreshes.

The converter also showed the rate as “1 USDT to LTC” instead of the actual price, which required checking the main trading interface for accurate pricing.

Cryptomus Business Tools

Cryptomus offers a variety of tools designed for businesses looking to integrate crypto payments into their operations. These features are intended for commercial use and are not suitable for individual traders. The available tools include:

• Crypto Payment Gateway with white-label support for accepting both fiat and crypto, with automatic conversion to stablecoins.
• Mass Payouts for sending bulk payments to multiple recipients in a single session.
• Plugins for integrating Cryptomus with platforms like WooCommerce and Shopify.
• Merchant Directory that brings all business tools into one interface.
• Broker Program that allows businesses and individuals to earn commissions by promoting Cryptomus services.

Cryptomus Mobile App

The Cryptomus mobile app is available for both iOS and Android. It closely mirrors the desktop version with only minor differences. The clean, user-friendly interface makes it well-suited for beginners.

The mobile app offers the same level of security as the desktop version, including 2FA, a PIN code, and address whitelisting. QR code scanning is available for withdrawals, and fingerprint authentication is required and cannot be disabled.

Key Features of the Cryptomus Mobile App

• Coin Search: Quickly find trading pairs using a standard search field.
• Portfolio Management: The Home screen displays your total balance in USD. You can view detailed breakdowns by accessing each of the four wallet types individually.

• Trading Features: Spot trading supports Market and Limit orders, just like the desktop platform. The app includes an order book but lacks price charts, which may make market analysis more difficult.
• Crypto Converter: A simplified tool for quick swaps, supporting both Market and Limit orders with real-time exchange rate estimates.

• Staking: Staking is available for three assets. TRX has a 30-day lock, while DAI and ETH require a one-year lock-up.
• All Tools in One Hub: The app features a unified Hub that organizes all tools and services in one place for easier navigation.

My Key Takeaways After Testing Cryptomus

Overall, Cryptomus is a solid choice for crypto beginners who want a simple tool for buying and swapping crypto, as well as for more active spot traders exploring features like API access and staking. The app showed excellent performance, with pages loading instantly and without lag.

However, the absence of advanced tools such as derivatives trading and complex order types makes it less suitable for experienced traders.

Fees

Spot Maker/Taker Fees

Cryptomus offers competitive fees below the industry average, making the platform particularly appealing to high-volume traders.

• Spot Trading Fees: 0.04% maker and 0.07% taker fees for spot trades under $10,000
• Zero Trading Fees for new users during the first two weeks, which I discovered during my tests.
• Crypto deposits are free, while withdrawal fees vary by asset.
• Fiat deposit fees via Mercuryo are substantial but clearly displayed on the service page.
• Depositing 100 USD via Mercuryo will result in 95.7 USDT on your account.

Deposit fees

Cryptomus doesn’t support direct fiat deposits via bank transfer or credit card. Instead, it uses the third-party payment gateway Mercuryo. While Cryptomus doesn’t charge additional fees, Mercuryo often charges high rates, resulting in less favorable exchange rates. Fees vary by asset and may change over time.

Withdrawal fees

Fiat withdrawals on Cryptomus are available through the P2P Trading Service. Makers pay zero fee while takers pay 0.1% per transaction, regardless of the payment method.

Withdrawing crypto to an external wallet incurs a variable network fee based on the asset and blockchain conditions. This fee is not fixed and may fluctuate with network congestion, but Cryptomus does not charge any additional withdrawal fees. The exact amount is clearly shown on the withdrawal page and deducted automatically.

For example, I was charged 0.18 USDT via Ethereum on one occasion and 0.84 USDT on another.

Are Cryptomus Fees Competitive?

During testing, my first trade was fee-free under Cryptomus’s launch promotion. Later, I noticed slightly higher fees than listed, which the team confirmed was a system error and said would be fixed. They also clarified that the platform does not use hidden fees.

Overall, Cryptomus offers competitive pricing and token-based rewards, making it a solid choice for active traders.

Available Cryptocurrencies

Cryptocurrencies Available on Cryptomus

Deposits & Withdrawals

Cryptomus Deposit Options

Cryptomus accepts both crypto and fiat deposits. Direct crypto deposits are free, which is standard for most exchanges. Fiat deposits are available through the P2P trading service and the third-party payment provider Mercuryo. Exchanges such as Remitano and Phemex provide a comparable number of deposit options through their P2P trading services.

Note: Deposit methods may vary by country and are subject to change. For the most up-to-date information, please check the official website.

Mercuryo

Mercuryo enables bank card deposits and supports around 40 fiat currencies, including the most popular options such as USD, EUR, and GBP.

The service works well, but its fees can be high and depend on the asset and blockchain you choose. The fees aren’t fixed and can change. For example, when I bought $100 worth of USDT on BSC, I received 96.1 USDT one day and 95.85 USDT the next.

P2P Trading Service

Cryptomus’s P2P trading service allows users to buy 16 cryptocurrencies, including BTC, ETH, BNB, and DAI. Users can also use 25 fiat currencies and pay with local banks or global services like Revolut, Wise, or PayPal.

During testing, I found only five active ads selling crypto, each offering a maximum of around $13. In contrast, there were hundreds of ads buying crypto, often with much higher limits. The service may be a good fit for casual traders wishing to sell crypto, but less suitable for purchases.

Cryptomus Withdrawal Methods

Cryptomus allows fiat withdrawals via P2P, with a 0.1% fee for takers and no fee for makers. Users can receive payments through local banks or services like Revolut and PayPal.

Crypto withdrawals include network fees that vary by asset. During testing, USDT withdrawals cost 3 USDT on TRON and 0.18 USDT on Ethereum.

Cryptomus Daily Withdrawal Limits

During testing, a support agent confirmed that there are no withdrawal limits. However, this information isn’t listed on the website.

Customer Service

Cryptomus Customer Support Test

We created a unique trading test to measure customer service across various user needs. We personally contacted support through all available channels and presented hypothetical problems. We focused on response speed, the quality of assistance, and whether we could speak to a real person.

Live Chat Test

During my testing, I encountered an issue with the 2FA setup and reached out to support through Live Chat. Within minutes, I spoke with an agent who provided a quick, detailed response and offered various solutions to my problem. The answers were not only prompt but also of high quality.

Ticketing System Test

Additionally, I created a ticket asking a few questions about the platform’s security. The agent responded in under an hour, providing me with the information I needed. I had a similar experience with customer service on platforms like Changelly and Phemex, which offer excellent support via live chat and email.

Telegram Test

I contacted the Cryptomus support team via Telegram to ask about withdrawal limits. The chat initially started with a bot, so I began by sending specific keywords. A human agent joined within a few minutes and quickly provided the information I needed.

Overall, customer support at Cryptomus was quick and efficient. Live agents responded promptly across all three available channels and delivered helpful, reliable service.

FAQ